In 2019 I met this doctor for three minutes, I had questions but he put me off and moved on to the…read morenext patient. My left knee is much larger than my right knee, but in addition I needed a little bit of length given to my left knee due to my right hip being higher than the left. After that first meeting, I never saw him again. I not recommend him. I not think he's professional. His bedside manner sucks. Please check out orthopedic surgery. Do not go to this surgeon ever. Apparently, my review will not be uploaded for some reason

I received Dr. Yacoubian's name from my parents who were working with one of the top neurosurgeons…read morein California. I was reluctant to get a hip replacement surgery. But, after meeting with the doctor, I felt confident that this was the right decision. He was kind and took the time to explain why the surgery was needed as well as what I could expect afterwards. Scheduling the surgery and getting the necessary home care and physical therapy outside of the home as well as all follow ups have been incredibly smooth. I was even given the doctor's cell phone in case cases of emergency. I'm very happy with the results. I'm about six weeks out post-surgery and I've been very happy with the results. Thank you, Dr. Yacoubian.

Do not go to Yuri's office! You may eventually get what you need done, but you'll be disrespected…read moretime and time again in the process. You'll wait hours in the waiting room--I was in so much pain that I was sobbing for truly almost 2 hours waiting for my first appointment. Then they tried to give me X-rays I already had received. When I saw the doctor the first time, he did not give a single fuck that I was sobbing due to the amount of pain I was in. In fact, until he looked at my MRI it was clear he thought I was being dramatic. We get past this. Surgery to remove my MASSIVE herniated disc (in fact he gasped every time he pulled up the MRI even AFTER he'd removed it from my back, but we're not there yet). His surgery center that he owns is TRASH. They did not allow my partner to stay with me pre-op. Then when I had barely woken up from SPINE SURGERY the nurse put my bag of clothes on my stomach, told me to get dressed, and left. I was in so much pain, out of my mind, and left alone. THen she came back, wheeled me outside without checking if anybody was there for me, and gave me a sheet of instructions claiming I was good to drive home myself. Wrong and unprofessional and MEDICALLY FUCKED UP TO THE POINT I SHOULD FILE A COMPLAINT. Months later at my follow up, I told Dr. Yuri Falkenstein that I was still in a lot of nerve pain. He said it was normal but I was welcome to get another MRI and then he'd call me to see if I needed further treatment. I got my MRI, had my sister in medical school go through the results with me while I waited for the call, and then he never called. I'm only writing this review, after all of that, because I messaged the office this morning saying "Hey can I get the call from the doctor? Can he let me know I'm all good?" and his office assistant called me to say "nope!" you gotta come back in and pay your copay and be disrespected while you wait hours to see the doctor for seconds! Well of course she didn't phrase it like that, but that's how it comes off. The lack of patient care is despicable, and their OSS physical therapy office sucks too. If you're referred here, ask for something else.

My relationship with Dr. Yuri Falkenstein and his office are the worst in my entire life. DO NOT GO…read moreTO THIS PLACE! I have been in excruciating back pain for several years on and off. I am an otherwise extremely healthy, trim, and very active person. Excruciating and ongoing pain is debilitating. Physically, emotionally, psychologically. Yuri Falkenstein was recommended by my GP. At first, Falkentein seemed knowledgeable. I received an epidural for my pain and it relieved me for several months. I was diligent about PT and pilates to strengthen my core, but when the pain returned in my back and hip my PT therapist said he thought my hip was just as much of a pain source as my back. When I reported this to Falkenstein, he glibly said "He's not a doctor." I then went to a hip doctor and it turned out that I needed a hip replacement, as my joint was bone on bone. I got the surgery immediately and recovered quickly. It relieved the pain but a few months later it returned, now in the form of sciatica - excruciatingly painful down my right leg. Falkenstein is always at least an hour late for every appointment with no accountability and no apology. In my multiple visits with him never looked me in the eye, not once. Stupidly, I went back to him - perhaps afraid to change back doctors at this point. He took no accountability about misdiagnosing the hip issue. He ordered an MRI to set up for another epidural. I never heard anything from the office about the insurance approval. After not hearing for weeks, Melissa, who takes care of insurance, was unreachable. She is negligent and poor at her job. After SIX WEEKS and calling numerous times I reached out to my insurance myself and learned that the request had been declined WEEKS before. No one told me! They had not received enough information from Falkenstein's office and Melissa never responded to them to supply what they requested. She promised to resubmit but nothing happened. After not being about to reach her again, I WENT TO THE OFFICE and insisted I see her IN PERSON. She made excuses and said she would resubmit again. It was as if I was annoying her. Once again, I never heard from her. And then was told by my insurance that she did NOT supply the information requested. Not being able to see Falkenstein in a timely manner, I made an appointment with his associate who gave me some sort of muscle shot for temporary relief which proved to be ineffective. Finally able to get into Falkenstein a week later, (and after another hour wait to see him) he gave me yet another localized shot and ordered yet another MRI, for insurance approval. The shot was ineffective. He asked me to make a follow up appointment. The woman at the scheduling desk office was nothing short of nasty. Mean and a hateful attitude. I wish I knew her name so I could mention her here. When I asked if my latest MRI request was marked STAT, noting that I could not live in this kind of pain, she said "You have to follow up on that yourself, no one is going to call you." And that I needed to check every day on my own through the portal. She said, "I'm not I.T. and I don't do that." (I have never been to any doctor where the doctor's office does not follow up with the patient.) When I said that I could not leave the office without knowing how to follow up on it, she said "It's not part of my job." A kind woman overheard and led me through the process of accessing the portal. I checked every day for a week. Nothing. Finally, at the end of my rope, I changed doctors, (as recommended by my hip doctor) to the wonderful Dr. William Costigan at Congress Medical. It was at Costigan's office that I discovered that if an MRI request is denied, out-of-pocket cost was only $450!!! I would have gladly paid for that but it was never brought up as an option!!!! I waited for MONTHS for this and no one told me. Dr. Costigan was able to get the MRI and Epidural insurance approval IMMEDIATELY. That day!!! I got the MRI and the office called after o see how I was and make sure I got in. Having it examined by Dr. Costigan, I was told that the condition I have is congenital spinal stenosis. Which is inherited and contributes to degenerative spinal disase. Falkenstein never mentioned this. I have five bulging discs and multiple bone spurs. I was also told that the shots I received at Falkstein's office were the wrong choices for my condition which explained why they were ineffective. AND I GOT THE EPIDURAL 3 DAYS LATER!!!!!!! Everyone in Falkenstein's office seems angry, ineffective, and rude. No patient care. There is no follow up, no bedside manner, no respect. That comes from the top. I am relieved to now be in good hands. Nothing remotely human is factored into the care at Falkenstein's office. There are people who become doctors because they have a calling to help others, and others who do not have basic empathetic instincts and who should not be dealing with people at all. They may as well be a car wash.

Dr. Eric Ferkel is a spectacular doctor and kind person. He…read morereconstructed my ankle bone "Talus" and I am very happy to be walking. Four years ago I injured my ankle at work. I went to the doctors from Workman's comp. They did one surgery to tighten the muscles and reconstruct some that were torn. After 2 surgeries, and no positive results. I asked for a second opinion. Dr. Ferkel was enthusiastic and explained to me with the skeleton in front to make sure that is working. Last year in March 2024 I had the surgery. In the beginning I used crotches, then I graduated to a knee rover and lastly I can now walk using bth feet. Thank you from the bottom of my heart!

Dr Eric Ferkel was outstanding from beginning to end. He is compassionate, caring, knowledgeable,…read moreand understanding. He explained in detail all options so you understand what to except throughout the process with no pressure. He is an expert in his field. My husband had his right fused. He is pain free. He has more movement than before. The UCLA Loop app was very helpful. It was easy to use especially for a person who doesn't know or use technology. It connects with the dr and team members seamlessly and they respond quickly. My husband was in the hospital, we had a family emergency and he needed to get discharged right away to see his mom before she passed. My husband sent a message very early in the morning and they responded right away. He was discharged within a few hours and was able to be with his mom before she passed away. As Dr Eric Ferkel's patient my husband 100% recommends him.

Had knee surgery five years ago and discovered recently that my knee cap is crooked. Have had pain…read morefor the past five years. A friend used Dr. Yacubian a few months before me and she is starting to have pain. Also. They are no longer in my insurance group so I can't even go back. I have also heard stories of others that had knee surgery performed by Dr. Yacubian and have not been happy.

This review is not for the doctor it's more for staff and how the office is run. After waiting over…read more1 hour to speak to someone regarding my authorization I get transferred to a voice recording stating they will be closed for Juneteenth. It's April 1st . Clearly that was an old recording. It's very frustrating to be on hold for over one hour a d not be able to get a hold of anyone. Very disappointing and unacceptable. Thank god I snapped a pic to send to my sister how ridiculous it was I was on hold for so long. If I didn't have a screenshot they would've probably denied it.

I had a horrible experience as a result of the surgery Dr. Ferkel performed. I have been…read morepermanently disabled as a result. I reached out to Dr. Ferkel's team after my surgery several times to discuss my situation and they never responded. I highly recommend Dr. Kenneth Jung at Kerlan Jobe.

I broke my fifth metatarsal on my right foot. Richard Ferkel came highly recommended as in the past…read morehe'd worked on famous athletes. He's in his 70s now. I questioned him on several pre-op visits about possible negative outcomes but was given essentially none. He did say that if I left the bone broken bad things could occur. After the surgery to fix the bone break, I was in a huge cast for weeks. After that, two more casts, followed by a boot. His cast room staff assured me that the swelling and redness which started in my foot, and over the course of the casts and boot went to my hip, was normal. I asked them at every visit. Finally, they sent me for an ultrasound to check for a blood clot. The orders were written for arteries, not veins. Thus, no clot was found. I was told all was great. The pain, swelling and discoloration of my leg became unbearable. At my wife's urging, I went to urgent care. The doctor took one look at me and I was quickly admitted to the hospital. I had a solid clot from foot to waist, and bilateral pulmonary embolisms. I was told I was possibly days from dying. I had blood clot surgery, then a second surgery. My lower leg clot was left so long that it will be there forever. Due to the negligent care, foot numbness, botched blood clot detection, and continued pain while walking, I no longer trust him.

Dear Dr Eli Ziv I would like to thank you for your care and…read moresupport throughout my surgery process. I truly appreciate your professionalism, attention, and the time you took to explain everything clearly. Although recovery is still ongoing, I am grateful for the treatment and care I received from you and your team. Your expertise and kindness helped me feel more comfortable and confident during a stressful time. Thank you again for your dedication and support. I appreciate all your efforts and look forward to continuing my recovery under your guidance. Sincerely, Narges Tabrizi

Not the best experience. Similar to other negative comments below. Went in for glass in my hand,…read morenurse wasn't there only the dr. He squished the glass in my hand and kept saying how small it was. Yes I have eyes- it's small but it's bothering me at work. I have also already tried to have it removed at an urgent care, but they couldn't get it out. Then he proceeded to do an xray and did not cover my body at all I had to ask for covering. He seemed a bit lost without a nurse. It was kind of like a curb your enthusiasm episode.

This is the second time I've come here for a scheduled appointment where they don't honor the…read moreappointment time. Last time I had to wait an hour beyond my scheduled appointment time. When the doctor came in, he was so pompous that he didn't even examine me - once I told him I didn't appreciate having to wait an hour. Now I am back again and have been waiting 30 minutes. They say they are "running behind" again. It's interesting to notice that they have a sign in the waiting room that they can reschedule u if u r more than 15 minutes late. I guess that rule only applies one way. Very frustrating place to deal with. I wish I could find another office but this is a worker's comp case so I am stuck.

OMG I would Never recommend Urgent Orthopaedic Care to anyone. Ever! This office Never answers…read moretheir phones. What type of business, especially in the medical field does not answer their phones. I had to drive 30 miles just to schedule an appointment. When I arrived there were three receptionists at the front desk. The office was completely empty. I was the only patient in the waiting room. Not one of the 3 absolutely Rude employees acknowledged or greeted me. I first approached a woman who referred me to the male receptionist for Dr. Majzel. He was expectedly as rude. I explained that I walked into the office to schedule my appointment because the phones go unanswered. I was completely ignored. His response prompted me to immediately find another doctor. All 3 receptionists can immediately be replaced with kiosks to set patient appointments and a service that answers calls and sets appointments. Because of the unprofessional manner of the front office staff I would Never recommend this office to Anyone!

Dr Gelber was so helpful. He reviewed my X rays, examined my knees and recommended supplements and…read moretreatment options. The office staff is great as well, easy to schedule an appointment and answered all my questions. Wonderful experience

Office visit was Professional, clean office and Kind staff .. The Reception young lady Kalekia was…read morealways polite .. She was clear about documents and helping me with the I pad as well .. Dr Gelber was Professional, kind and had many options for my situation.. rather then just surgery .. The ex- ray area was just as kind and efficient.. Sean was Professional and was kind through the process.. Thank you Nikki