Leroy then Steve at Professional Automotive helped us out in a big way by getting a starter put on…read moreour car before we finished vacation and had to make the 400 mile trip back home. I called about 8:15am on this Friday and was told they could get it done if I could get the car to them. Thankfully it cranked to get me there and get it done they did. They did the work as I waited with the parts delivery being the only hold up. I was back on the road a little after 11:30 and all was well. The quality of car care was very good and made shorter work of the job than the YouTube crowd. I would highly recommend Professional Automotive. As for pricing I was not put off in the least with the price for the work as I was given all that I asked for on very short notice.

Took my husband's Mountaineer there because I read the ratings on Yelp. After several months of…read morehearing that either his mechanics had CoVid or he was hiring new staff they still hadn't done a diagnostic on the SUV. Every time we called if we could actually get someone to answer we'd be told they would get to it that day and call us back. Well of course that never happened. Finally we had enough and called a tow truck to go pick up our SUV. When we went to pick up the vehicle it was in the back of his lot with the hood popped open. Low and behold our battery was missing. Don't waste your time with this man.

I have been a customer of both Strong and Able Auto for several years now. When I moved to the…read morearea I needed a reliable, honest shop to service my vehicles. Able was located close to my home so I visited them and they took great care of me! After being a customer a while, I learned from Chris, the owner, that they also operate Strong Auto a few miles down the road. When it was busy at one, I could check the other. Now I'm a loyal customer of both! Prices are fair. Work performed is top notch. Management is present, pleasant, and professional. What more could you ask for? Will I be back? Absolutely! This is my family's #1 Auto Repair and Maintenance Shop!

They installed a new timing chain and water pump but didn't even check the thermostat. They…read morecouldn't fix the blower motor and blamed it on my vehicle, it is on my receipt. My battery was left loose and moving as I drove home and a huge stain of some sort of fluid on the engine fan shroud cover. All this after they kept my Jeep for a full week and I paid almost $1,200 for it. Less than 90 days later I saw the first leak ever, so I went back to find out what was wrong and it was the thermostat. They wanted almost $300 or more to replace it, when it would've only been an extra $50 - $100 if one of the 3 ASE Certified Mechanics had thought about it, or was it a way to be sure I would bring it back and pay more money? I do not recommend taking any chances with this repair shop. They used to be all about the Customers but now it is all about the billing.

I went to budget breaks for repair and they charged me double for what another company had priced…read moreme me for. I went to budget breaks because they were down the street from me and the other company was a distant out my way. On top of that my breaks still making noise. I will never go there again nor refer anyone to them. I am a black woman and they took advantage of me after my car was in the air with parts removed. Never again . I told them I only had a certain amount which was the amount from the other company. So they only did half the job to get me to come back for more money. These guys are the devil from hell. Location Mobile hwy in Pensacola Florida

Great customer service and warranty on the pads and labor come check them out!!!!!! Welcome to…read moreFlorida.

Requested an inspection car problem (choking while going uphill) and were able to troubleshoot…read morethoroughly and fixed the problem at minima cost. Very professional highly recommended

Lied, but very friendly about it…read more Brought my car in, missing my front left inner fender, the one in my wheel well. I had the part and asked if they could replace it. They accepted and said they'd look into it shortly. After about 3 hours, they finally pulled my car in and took the wheel off to look. They proceeded to say none of the pieces I needed to mount it on were there. Paid $35 and left. Got home, decided to take a look myself, and every bolt, washer, and grommet I needed to mount it was still in there. (Maybe missing a push fastener or two) but I wasn't missing EVERYTHING. So in conclusion, they lied but with a friendly smile.

In this economy they were able to hook me up with two new tires and at a way cheaper price than I…read moreexpected after calling around basically the whole city. They were so polite and professional, and provided efficient and high quality service. Carl is the goat. 10/10.

I called and talked to Brandy, the assistant manager, about a locked lug nut problem. She gave me a…read moreprice, and I told her I couldn't afford it because Ford's service department had already ripped me off and left me not knowing what to do. Instead of turning me away, she told me to bring the truck in and let her look at it. She checked it herself, explained everything clearly, and the crew removed the locked nuts without any fuss or upselling and wouldn't even accept payment for the work. While I waited, I watched how they took care of all their customers and even a lady whose vehicle broke down on her driving by on her way to work. These are honest, decent people doing good work. I appreciated them so much when I came back with replacement lug nuts to be put on, I brought drinks for the crew. This is where I'll be taking my tire business from now on.

Pep Boys really came through for me on a Sunday morning…read more I needed to get on the road for a long trip and had a tire issue I wanted fixed with the right torque and attention. They got me in quickly, repaired the valve stem, mounted the tire properly, and even put my spare back into storage, which, if you drive a Ford F-150, you know is no small task. The facility was clean, the team was friendly and efficient, and the free coffee didn't hurt either. S olid spot and definitely recommended.

They broke my car. I brought my car here for an oil change and a tire repair and it died on the way…read morehome. Now I have to take my car to the dealership to get it fixed for whatever the hell is wrong with it. God only knows what they have done to it probably trying to turn a profit for themselves- little did they know I will never bring it back there ever again for anything. I hope everyone in the world reads this review and stays away from this business forever.

Not much of a Yelp Reviewer, but here goes…read more The A/C on my Kia Sorento decided to go on vacation yesterday. I went to the Precision Tune on Navy Blvd today and they got me in and out in under 2 hours and at a great price!

Highly recommend!…read more Chris and his team are the best!!! Customer service was excellent from start to finish -- professional, friendly, and respectful. We really appreciated how transparent and knowledgeable the staff were. They gave straightforward feedback, answered all our questions, and focused only on what actually needed to be done. You can tell they know what they're doing and take pride in their work. It's refreshing to find an auto repair shop that's both competent and honest. We'll definitely be coming back and recommending them to others.

We were recommended to his shop by a friend, We took our vehicle to his shop for a heater core…read morereplacement. We were quoted a fair price and was told that it would take a day to finish. We dropped it off at 10:00 a.m. and when we called the next morning to pick up the vehicle the vehicle was not done. With it not being done we had to incur another day on the rental car. When we finally got to pick up our car he was still working on it and it was not done so we had to wait an additional hour at his shop. When we picked up our vehicle it was extremely dirty and wet from the heater core backflowing inside our vehicle. Our belongs from our dashboard glove box and our middle console were thrown around our vehicle in which they got dirty and wet. We had to call and message him to let him know that the glove box light was on constantly and the glove box was loose. Also our A/C unit was not blowing air out of the vent on the middle passenger side. We took it back to his shop for him to fix it however he fixed the glove box but broke the shut off switch to the a/c vent and now the vent blows air but we can not close it because he broke the lever that closes it. Our dashboard is loose and our cruise control doesn't work. We made him aware of the issues by text and voicemail message but it is very hard to get ahold of him.

If I could leave 100 stars I would. Jake answered my inquiry within an hour, came to my home a…read morecouple of hours later, diagnosed the issue and set up repair for the next day. Amazing service. Within one hour he had replaced the coils on my car and had it run perfectly. I will definitely call him again if I need any other services!

I sold my truck to this place. It wasn't a terrible transaction, but the fuel pump failed and the…read moreowner requested I refund him $100 for the part AFTER the deal was done. The truck was sold "as is" and therefore I was not responsible for the issue. However, I did give him $100 back because I am a good person and believe it was the right thing to do. So if you purchase a vehicle from Five Star, they will reimburse you for ANY defects in the vehicle even AFTER the deal has been consummated. Because wouldn't it be very hypocritical if this is not the case? Since they expect that from other people when they purchase a vehicle. So head on down to Five Star Auto on West Fairfield Dr in sunny Pensacola where they offer FREE warranties on ALL their used vehicles! What a deal!

They charged $1,533.48 and barely fixed the issue my vehicle had. This shop is called Five star,…read morebut it is rated two stars.