I have tried to get estimates for jobs from Inde three times. I don't know why I even bothered the…read more2nd and 3rd time. Each time their customer service is absolutely non-existent. I have never once gotten a promised quote for the work. This last time I went in nobody greeted me although there were several people working and several chatting amongst themselves. Finally someone helped me after I searched them out and asked for help. I provided my kitchen sketches and she promised an estimate. It never came. I went back in THE.NEXT.DAY. To show my husband some of the kitchens, and the woman who had spent 15 mins with me had no idea she had met me the day before. It's been 5 weeks and no estimate or follow up. Inde is owned by a builder. They use the showroom to help customers that are building a house pick their finishes. Which is fine but why bothering opening to the public if you're not even interested in working with the public? The sales reps are not interested in you unless you're building a home. Not even if you're doing a $40,000 kitchen remodel. Don't even bother. Also, if you are going to work with them look closely at their displays. The work is mediocre. And they want you to drive over an hour away to pick your counters!!!

From the owner: We are kitchen, bathroom & home remodelers. Visit our 5000 sq ft showroom for all the latest styles…read more& trends and talk to one of our designers. Our one of a kind showroom has kitchen cabinets, countertops, lighting, plumbing, flooring, tile all under one roof.

Dan, Jim, and Team did a wonderful job reimagining our kitchen. Throughout the process, they were…read moretransparent about the status, gave their opinions without any pressure whatsoever to make a certain decision, and built our new kitchen with readily apparent pride and craftsmanship. I'm stunned by how the final product matches the original renderings so accurately -- this was our first construction project that had no unpleasant surprises! The team was like part of the family, and we were on a first name basis with everyone who came in to work on the project. Our home was always left clean and secure, making it much easier to be here while the construction was taking place. Through temporary walls and a dining room magically turned into a temporary kitchen that the team set up, we had a somewhat normal life as this was all taking place. We absolutely wouldn't hesitate to hire Hometown again or recommend them to anyone seeking a team that will work closely with you and truly care about your home.

Hometown Design-Build was amazing to work with - like having our own Fixer Upper crew right here in…read moreRochester! My kitchen layout was a disaster, but I had no idea how to fix it. These guys came and took measurements and were able to show me several different design options rendered on the computer. I chose the one I loved, and they advised me on every detail, right down to the trim, appliances, cabinetry, flooring, and backsplash tile, helping me to make my dream kitchen a reality within my budget. I could not be happier with how my kitchen turned out! I'm amazed that they were able to see the potential in what I thought was a lost cause and then make it a reality for me. My cramped cave-like kitchen is now bright, airy, and inviting! I cannot speak more highly of Hometown. Let them show you what they can do - you will not be disappointed!

My wife and I have been wanting to remodel our home and Julie Ann came highly recommended. She was…read morequick to reply to our inquiry and stopped by for a consultation. We loved the ideas that she had for our home, but just as importantly, she listened to what we were looking for and then expanded the scope of our requests--as well as coming up with new suggestions/ideas for us. Her pricing was surprisingly reasonable which really helped since we wanted to do this on a budget. She also had ideas of how we could achieve results without overspending on materials etc. We absolutely love our newly remodeled home and can't recommend her highly enough.

From the owner: Specializing in affordable high end online design to meet all budgets and tastes.read more

I stumbled upon this unique design shop leaving living roots, since they are in the same building…read more What a wonderful store front. They had the entire place seriously decked out with Christmas displays and charm. I was amazed until I found out this is an interior designer shop. They do custom personalized work for clients catering to all styles. The staff was very nice and knowledgeable about interior design. If you don't believe how great they are just check it out yourself and see all their beautiful floor displays. When I get my next place I'm definitely coming here for help :)

Mary Jo at Ambiance Design Gallery is a truly talented interior designer. She has an exceptional…read moreeye for design, years of experience understanding the ins and outs of furniture design and residential interiors, and has a professional, friendly way with all her clients. For those who want the perfect gift or just some small touches to spruce up their home, her retail space is filled with beautiful treasures to delight almost any design style!

Trish is fantastic to work with. She restored a home I purchased on Lower River Road, the one…read morewith the red roof. She worked with the town as we both wanted the home to be historically correct. I like making decisions but I took her leads and I'm glad I did. She sources products and during Covid she was always very positive.

Unfortunately we had a very poor experience with this company. Trish came to our home and collected…read morethe initial fee, and then completely ignored us for weeks, months afterwards. Saying that she would have a proposal with information within two weeks after our initial meeting; we'd followed up multiple times and received rude, short answers. It became obvious to us that she absolutely never intended to work on our project nor had time to do so. Would definitely not recommend to work with this company.