To begin with , it's been a very long time since I stepped foot into a Doctors office and we…read moregreeted with kindness and great attitudes. Taking my 85 year old mom to several appointments by far this experience was the most pleasant of them all!!!! From the front reception staff all the way to the Vision Care Specialist I felt that my mom's needs were met beyond what I would have ever expected. To the entire staff and Doctors, Thank You, for your professionalism and your kindness.....

Dropped off my mom for a routine checkup. It seems clean and tidy. They offered to schedule next…read moreyear's appointment, my mom isn't sure she'll be here, and declined.

Me and my husband took our daughter for a check up for school, the moment we walked in we were…read moreshocked by how cool it was in there, then the lady in the front desk gave her cookies a juice and stuff to color! Her exam was super fun as the doctor make her exam super playful. This place was amazing and I'm so glad we went there

I haven't see Dr.Fahy in a while but he is a great eye doctor ! So friendly and knowledgeable. I…read morerecommend everyone here !!!!

Saw Dr. Scarpulla at the Chicago on Harlem Everybody is so…read morepolite, kind, and courteous at had an amazing experience with my right eye and Schedule An Appointment to do my left for such an amazing experience

Amazing staff! Super friendly and reliable. Doctors are always very attentive and thorough with…read moretheir follow ups. Couldn't have been a more pleasant experience.

I saw Dr. Mark for the first time today. He was so nice and took plenty of time, the process didn't…read morefeel rushed or like you're a station on an assembly line. He took time to explain everything and he listened. He's very approachable, professional and did a thorough exam. The office is simple, clean and comfortable. The staff is super nice and helpful with insurance questions or selecting a pair of glasses. An all around good experience!

Dr Mark is a superb eye Dr. Very thorough exam with helpful explanations. Did not feel rushed at…read moreall and he was very happy to answer all of my questions. If you are currently looking for a great eye Dr make an appointment. Thoroughly recommend!

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

Dr. Thomas Bournias has been my ophthalmologist since I had brain surgery more than 20 years ago,…read moreand he has always been my favorite doctor. He has helped me navigate a permanent visual field deficit for two decades, and I can't say enough good things about him. He is incredibly kind, understanding, knowledgeable, and genuinely cares about his patients. He listens, takes his time, and always makes me feel heard. He's also an excellent problem solver and never makes me feel rushed. One of the things I appreciate most is how accessible he is and how well-run his office is. He consistently runs on time, which is something I wish more doctors' offices would do. My appointments are always efficient without ever feeling hurried. Michelle and the rest of the staff are wonderful, too. Michelle is especially warm, friendly, and welcoming, and she always makes me feel comfortable from the moment I walk in the door. The office is conveniently located across from Northwestern's emergency department, and parking is easy either in the building or on nearby streets. After more than 20 years as a patient, I can honestly say that every visit has been a great experience. Dr. Bournias is the kind of doctor everyone hopes to find, and I recommend him without hesitation.

Dr. Bournias is an outstanding opthomologist! He is an excellent communicator and made me…read moreextremely comfortable going into my recent cataract surgery. He is an outstanding surgeon, and clearly deserving of the awards and accolades he has received. He has my highest recommendation!

Had an amazing experience w Dr Wozny! She was professional, knowledgeable, and extremely…read morecompassionate and friendly. One of the best state of the art technology and with a great selection of glasses to choose from! I highly recommend it.

Beautifully designed office, receptionist and dr were both very kind and welcoming. I took my…read moredaughter in for a first time checkup - she was a bit nervous going in but they made her feel comfortable and she was eventually happy to be there. Kid and family friendly practice ! She even got a little treasure / prize at the end .

Amazing place!!!! Dr. Hapner was amazing!!! He was super kind and good at his job! Definitely…read morerecommend!!!!!!!!

Dr. Hapner is truly outstanding. He is exceptionally knowledgeable, professional, and genuinely…read morecaring. His expertise made a meaningful difference for my family. My mother was experiencing an eye infection, and he addressed it promptly and effectively--she felt relief right away. He also got both of my parents' eye prescriptions correct on the very first visit, which they greatly appreciated. They were extremely happy with their care. I would also like to commend the front desk staff for being so accommodating and helpful in arranging a quick appointment, especially since my parents were visiting from out of town. Thank you to Dr. Hapner and the entire team for such excellent care and support.