Needed help with a check engine light and oil change - they were able to get me in immediately and…read morequickly diagnose and fix the check engine light and did the oil change - super fast and professional from start to finish! Owners were both on-site and dealt with us directly, very honest and put us at ease during what to us was a troubling situation - highly recommend Richards Auto service!

I highly recommend Richards Auto! They always have time for there customers. All there service is…read moredone in a timely manner. The owners and workers are very nice and helpful. They will answer any question you may have. Prices are very reasonable. I won't take my car anywhere else.

Blown Head Gasket! Within 3 weeks of purchasing a vehicle from Valley Auto Finance; myself and my…read moretwo children were on the side of the highway requesting an emergency tow. I purchased the vehicle on February 27,2026 and the vehicle overheated and died while I was driving on the evening of March 20, 2026. I've contacted Valley Auto Finance and the matter remains unsettled. This is a recurring issue where customers are being deceived. People educate yourself and check the Ohio Attorney General website both locations have numerous complaints listed. Avoid a world of pain Do Not buy from Valley Auto Finance. (Njnam)

No pressure sales. Owner listened to what I was looking for in a vehicle and found exactly what I…read morewanted. Made the whole process quick and stress free. So happy with my new ride and will definitely refer friends and family. Thanks to Valley Auto Finance in Warren, Ohio.

Run away - Bought a certified pre-owed vehicle that was "checked" and good to go. Drove it down the…read moreroad and notice noises from the brakes. I notified the dealership and was told that it may be due to the car sitting, and told drive it and see if it continues. Well it did, so I called and took it in. They find out that it has a caliber hung up. They tell me the caliber is covered but nothing more. After arguing they decide to eat the cost. When I get the car back I realize that they replaced pads on one side but not the other. Brakes should not be done this way. This is laziness and a lack of craftsmanship. When ask they say this is how they normally would do a fix like this and that the other side pads and rotor were fine. What a joke. My best advice is to stay away. Unless you are the type that likes it without. Update: Had to go back again. Vehicle is under 3,000 miles since the first visit and they charged me for the repair on parts they told me had 3/4 life. Showed them their OWN inspection sheet for this. They must have lied on it.

I have nothing but good things to say. Bought a used equinox and have put 75 k on it still no…read moreproblems at all. Call for service appointment no problem get you in and out and explain the paperwork too. I am about to buy a new truck from them too. Keep up the good work!!

Had my car detailed here! Easy to work with, fast service and car looks amazing! Had it washed,…read moreclay bar, polish and waxed looks like sheet of glass and super smooth! Highly recommend!

From the owner: Specializing in: - New Car Dealers…read more- Used Car Dealers - Truck Rental - Car Rental - Automobile Leasing - Automobile Detailing

Absolutely phenomenal service! It was zero pressure, yet I knew everything about every corner of my…read morecar before I left. Would highly recommend! Chris and Thomas were amazing! Seriously go in and ask for them!

When they want something from you, they are up your butt. But when you want something from them,…read morethey just don't answer. It's been 4 months since I cancelled my service contract and then I have been told it was not processed.