This place is horrible. Doctor doesn't spend any time with you, just in and out. I was billed for…read morebeing scoped but he literally stuck something up my nose for 5 seconds and billed me over $300 for it. I was there for my throat and he never even looked at that. Total bill, over $700! Dont waste your time and money with this quack!

I left a voicemail for Laura R over a month before the procedure that the date did not work. And…read morethat was AFTER my in-person appointment stating "i did not want to miss this appointment, but the surgery date is not going to work". Now getting billed $700 for a no-cancel, and just given the runaround . Shame on them - fully planned to have the procedure at a later date, which is why I didn't want to blow off the appointment - but now we will go elsewhere. Obviously have some front office problems- which makes me wonder what other issues their office is having. I figure i dodged a bullet.

If anyone needs hearing aids Dr Z is the one to see. She is very caring for her patients. She…read moreexplains not only how to use your hearing aids and how to care for them. Dr Z also explains how to pair your hearing aids to your phone. She has a good working staff that helps you anyway they can. I have been a patient of hers for years. Jane B

Dr. Ronald Alverez seems to be running a SCAM operation! Had sinus nerve nest ablated with heart…read morewave treatment. Came back 4 weeks later for a follow up and I stated improvement was about 20% better. Dr. Alverez set an appointment for 8 weeks later, in which a Cryo (cold) therapy would be applied. 45 seconds into my appointment meeting with Dr. Alverez - He stated He would have to get Insurance approval. Why travel 40 minutes to hear this, when this visit would be for the cold therapy treatment? He is running an Insurance scam, and I don't find Him that skilled. Find a more suitable & professional office.

i would never recommend anyone to see Dr. Alvarez. He practilly dismissed my complaints before even…read morelistening to me explain what I was experiencing. I had a surgery by another doctor for my acid reflux. I went back to Dr. Alvarez because I was having similar problems but not exactly the same. I thought it might be something else. he didn't even want to hear my complaints and told me to give it time. Well, it's been almost 2 years and having the same problems. I will never go back to him. He was rude and condescending.

I am not typically the type to write reviews, especially for medical establishments, but the…read moreexperience that I had today was so bad that I felt that I would be doing a disservice if I did not share. Starting about 3 days ago, I started experiencing some pressure and discomfort in my ear, which has a perforation, with no cold-like symptoms or drainage. I went to see a general doctor, who noted a slight inflammation of the inner ear and prescribed me some anti-biotic ear drops typically prescribed for children with ear tubes, which means that they would be safe for my perforated ear. I used them that night, but found that not all of the drops drained back out of my ear, leaving my ear feeling like there was water stuck in it. I did everything I could on my own to try to get the liquid out, to no avail, leading me to believe that some of the drops had become stuck in my middle ear. This was extremely uncomfortable and made hearing difficult, so my mom and I scheduled an appointment with PENTA - Cumming for 10 AM that morning. Upon arrival, we waited for fifteen minutes to be taken in, which is very common at PENTA. I have been going to PENTA, typically the Atlanta location, since I was a baby, and they have the tendency to take you in no less than 15 minutes later than when your appointment is supposed to start. So back to today, we go in, and the nurse takes my temperature and says that it is 100. Due to the Covid-19 policy in place, which I have absolutely no problem with and completely support, I am not able, then, to be seen by the doctor. I write this review not in response to that policy, but in response to the conduct of the nurse who assisted us. I completely understand that I would not be able to see the doctor, but when we asked her if we would be able to ask one question real quick, leave a question to get a response later, or call the office to ask the question once we had left she simply said no and left. The nurse made it extremely apparent that she did not give a shit and couldn't be bothered to do so. She did not make eye contact with us the whole time or even lead us back to the exit. Once I got home, I used 3 different thermometers, all of which read that I had a temperature of 98 or less. I write this review because having gone to PENTA my whole life, I have seen that many of the patients are differently abled and have special needs; I would hate for these patients and their families to face this extreme lack of apathy on behalf of the staff. I love the doctors here, but the staff ultimately ruins the experience.

Lauren is the BEST in the business for lip injections! I've always had a pleasant experience here…read moreand the staff is reassuring and so knowledgeable. I've recommended Killingsworth to my friends and I was connected to Lauren through a referral from a mutual friend. I was nervous at first to get my lips done (bad past experiences) but Lauren quickly gave me peace of mind after walking me through the process and the expected results. I loved her work immediately and don't plan to go anywhere else. If you're new to injectables, Lauren is your girl!

I have been going to Lauren as my injector for over a year now. I started when I lived in Atlanta…read moreand I moved to NYC over last summer. I have been getting botox for about 15 years so I'm well versed in what makes somebody a good practitioner. Lauren is able to get my botox to look exactly how I like it in the first session and it stays for a long time. I waited until I was in Atlanta again this month to have another treatment done by her because the people I went to after her in NYC didn't come close to doing as good of a job as her. I highly recommenced Lauren for botox and filler. She listens to what you want and gives you a natural look.