What a Shit Show I…read morerarely leave negative reviews, but after nearly two years of dealing with Willie's RV, I feel it's important to share our experience. We purchased a 2022 Jayco Jay Feather 25RB from Willie's RV two years ago. At the time of purchase, the camper itself was only two years old and had only one previous owner. We were excited, but that excitement quickly turned into frustration. On our very first camping trip, we discovered multiple water leaks under both the kitchen and bathroom sinks, as well as behind the shower. The leaks caused the interior wall paneling and trim to bubble and become damaged. Willie's agreed to repair the issues, but the quality of the work was unacceptable. Replacement boards were cut with jagged edges, splintered in several places, and the finished product looked rushed and unprofessional. They acknowledged the poor workmanship and agreed to come back to our home to correct it. Months passed with little communication despite numerous follow-up calls from us. One day, while packing the camper for another trip, I went inside my house to grab a few things. When I returned, there was a man inside my camper looking around the bathroom. No one had called, texted, or knocked to let us know they were coming. Having someone unexpectedly inside your camper on your property is unsettling. I expressed my frustration and explained we were leaving in just a few hours. He finished the work, left without speaking to me, and the repairs still did not restore the camper to its original appearance. Later, the clear coat on the front cap began peeling. We had purchased an extended warranty specifically to protect our investment, but the warranty company denied the claim. To their credit, Willie's agreed the damage should have been covered and offered to repair it themselves. Unfortunately, that became another nightmare. We dropped the camper off at the end of the 2025 camping season (around October/November) and didn't get it back until April/May of 2026. During that entire time, communication was extremely poor. We constantly had to reach out for updates because no one kept us informed. At one point, my husband was told the camper was ready for pickup. He drove an hour to the dealership only to discover the front cap was still peeling--even after they had supposedly refinished it. He turned around and drove another hour home without the camper. We missed our first scheduled camping trip because of this, despite Willie's knowing we had plans. They refinished the front cap a second time. When we arrived together to pick it up, we found swirl marks from sanding, gouges in the surface, blemishes trapped beneath the clear coat, and decals that had been installed crooked. It was another poor-quality repair. We were incredibly frustrated but had more camping trips planned, so we reluctantly took the camper home. Before leaving, we asked them to charge the battery since they had possession of the camper all winter. They hadn't. A charged battery is critical because it powers the trailer's emergency braking system. They initially assured us they had replaced it with a "new" battery, but we later ended up purchasing a replacement ourselves after it failed on the way home. After one camping trip, my husband contacted Willie's again because the body work was still unacceptable and would negatively affect the camper's resale value. They agreed the previous work wasn't satisfactory and said they would send it to an actual body shop this time. They picked the camper up at the beginning of June 2026. It is now the end of July 2026. We were supposed to have it back weeks ago, but we continued getting the runaround. We missed yet another camping trip because our camper still wasn't returned. I couldn't get a refund for that reservation, so Willie's reimbursed us since the delay was entirely their responsibility. Today, my husband drove another hour to pick up the camper after being told it was finished. When he arrived, he was informed it actually wasn't done and that he would need to wait another 1 1/2 to 2 hours. This has become a pattern, and it's simply unacceptable. The most frustrating part of all of this is that we genuinely love our camper. What should have been an exciting purchase has instead been overshadowed by poor workmanship, lack of communication, repeated delays, wasted time, missed camping trips, and broken promises. Everyone makes mistakes, but it's how a company handles those mistakes that defines them. Unfortunately, our experience with Willie's RV has been one disappointment after another. We have tried to be patient, understanding, and reasonable throughout this entire process, but after nearly two years of ongoing issues, I can honestly say dealing with this company has been an exhausting and frustrating experience. I sincerely hope no one else has to go through what we have. Update: Willie's did end up replacing the battery, and the final work was done well.

VERY POOR service in there service department. We were lied to and miss informed. Willies should be…read moreembarrassed to have there name on this Marquart owned company. Bought a Alpine from them was told it was inspected and that the awning g was in great shape. Also was told buying the ceramic coating will keep the outside looking great for future resale value, a 1,700 investment. We picked up the camper after about a month and was SHOCKED. There ceramic coating was a absolute joke! They prayed it on over black streaks and even a greasy hand print. When we questioned this they said all they do is was it then spray it with a ceramic coating. Looked like shit! Then we opened the awning... it was pulling away from the camper the track was rotting. When we told them we asked didn't you inspect it??? They told us they would replace the awning with a new one, and they would BUFF the camper and reapply the ceramic coating.... after 3wks we picked up the camper.... They NEVER replaced the awning, they cobbled it back together looks like shit, and they damaged a section of the outside paint when they supposedly re did the ceramic.... it looks AWEFUL. Its back in there shop AGAIN. They flat out lied to us, and miss informed us on there process of ceramic coating process.... The Willies name should be embarrassed to be on this Marquart owned business.

I wouldn't recommend purchasing a vehicle at all from Markquart Menomonie Chrysler Dodge Jeep Ram…read moreFiat in Menomonie, Wisconsin. I've brought my Jeep Patriot in four times to be fixed for the same problem, and they failed to fix it the first three times. On the fourth go, they insulted me with false accusations, and one of their employees even mocked me with a childish "wah-wah" sound while rubbing his eyes to fake crying. The reality is that either Marquardt Menomonie has no idea what it's doing or it knows that my vehicle has a serious problem that is expensive to fix and is hoping to string me along until my warranty runs out so I pay for it. Marquardt ought to do what's right and fix my vehicle as well as apologize to me.

They serviced my jeep at short notice and put in the running boards I had ordered . Priced…read morereasonably with service with a smile. Great lounge

We just had the most enjoyable buying experience E.V.E.R.!!…read moreTroy Davis was our salesperson who sold us a certified used Blazer. He was the nicest, most personable car sales person I've had in the history of car buying situations. NO pressure, and showed us all the bells and whistles without hurrying us through the buying process. All the team who assisted us were professional, treating us as though we were the only folks in the showroom. We will tell everyone we know what a great experience we had. We will be back when we need another vehicle! Dean and Melissa Dahmen

Best auto buying experience ever! Top notch service from all of the people there! I've bought 6…read morecars from them - every one of them awesome. And, I drive six hours to buy from them, that is how impressive they are! Wouldn't go anywhere else!!

Good day, fellow RV Wisconsinits. We need to place a huge thank-you to a facility that went far…read moreabove what was expected. Augusta Tire & Auto Services, Augusta, Wisconsin provided us with unprecedented cost for our Toyo tires and complete yearly service change and check. Went over our rig with a fine tooth comb and could have come out the back side charging us a fortune. Gave us very detailed results on the inspection and did not charge for any of these checks. Again, if you need service and are able to stop into this shop, Steve is the owner, and I highly recommend them. 2015 Tiffin Red, 36QSA DP.

This place may have great prices but the service is terrible!! I've made two appointments and both…read moretimes (the only two times) the tires we've needed weren't available! The first time they'd actually sold our tires to someone else. We then had to settle for a set that we didn't want in the first place. In spite of this situation and the affordability of the service, I decided to try again. Well fool me twice shame on me and I paid the price. I drove 40 minutes only to find out they didn't have my tires in their inventory as they promised. To add some icing on the cake they only had 2 replacement tires available AND they were going to make me wait until after their lunch break to start. You certainly get the terrible service you pay for.

Bailey was quick friendly, courteous, efficient, and I believe the service was a good value.read more

I can not say enough good things about this place. my car needed big work done on it and Derek was…read moremore than happy to tackle it. The work was done fast and on point, he even did extra like cleaning up my battery and let me know about any other issues. This place is honest and one of the best in town!

I've been a costumer of Rick's for more then 20 years. Never had a bad experience. I recommend him…read moreto all my friends and relatives. I once took my son's car to Rick, he found a bad sensor, but he thought it should be covered by the manufacturer. He took the car to the dealer, had it replace and returned it to me at no charge. Ten stars if I could!!

We bought a 2024 car with a salvaged title from Jay and are so happy with it. Jay was awesome to…read morework with, had great customer service, and really took care of us. The car was priced really well and we are super happy with it! We had a great experience - thanks Jay!

I recently bought a 2024 Subaru Impreza from Jay at Randy's Auto. Jay was fantastic to work with…read more He gave us a great deal, and was very friendly, easy to talk to, and communicative. He shared with us all the details of the car, the accident it had been in, the work they had done to fix it, and was very transparent with it all. I test-drove the car and didn't notice any issues, so I bought it and I drove it home (2.5hrs away). The next day, we noticed a clunking happening in the right passenger front tire. Every time we turned, the clunking was loud. I thought "uh-oh." The deal was too good to be true, and we got screwed. So I called Jay, because he had given me a short warranty on the vehicle. He recommended I get it checked out at a local auto shop which I did. Turns out the CV Axle Shaft was binding up and causing the clunking. So I called Jay, and he said instead of having the shop fix it (which was going to be pretty expensive), he would send a truck to pick up the car (I live 2.5hrs away), bring the vehicle back to his shop, fix the CV Axle and then deliver the car back to me at no charge to us. I was floored that he would do that. Especially considering it was a salvage car, and he didn't really have any responsibility to do that. Jay really demonstrated a tremendous amount of integrity, and was very communicative the entire time, he sent pictures of when it was picked up, pictures of it in the shop getting fixed, and when it was all done. He was proactive in communicating with us, I didn't have to badger or bother him for updates. It was really quite amazing. The car was delivered back, the problem was resolved, and he didn't ask for anything additional from us. I have to say, I'm very impressed. Jay demonstrated a level of integrity and professionalism and just all around nice-ness and good-human-ness that was refreshing and appreciative. I highly recommend him and Randy's auto for purchasing vehicles. You never know what you're going to get out there, and Jay and his team were top notch.

Purchased a remote start and had it installed. From the…read morevery beginning I was given an array of options. No pushy sales tactics, just knowledgeable representation of my options. Service of the install was in a fast timely manner. Professionalism with a kind smile. Overall a fantastic purchase with the greatest service. Highly recommend, and I of course will be a repeat customer.

So I stopped in for a chat and a quote and ended up with an upgrade for my 2005 Jeep Wrangler. The…read moreguys were very helpful and not pushy on the biggest, baddest, most expensive system they could install. I picked up my vehicle in 2 hours with 4 new speakers and a bluetooth Alpine system. Very reasonable. Very professional! I am NOT in Baraboo but rather Eau Claire.