1. Mark's Bicycle Shop

1. Mark's Bicycle Shop

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Rancho Cucamonga, CA

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Mark's Bicycle Shop

4.9 (235 reviews)
Closed 10:00 am - 5:00 pm

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My sons bike
Mia A.

The people who work here are amazing. Mark helped us out and took care of my son's bike right away. Exceptional customer service and the bike is as good as new. Pricing is also reasonable and you can tell they are very honest here. So glad I found them.

Total BMX Killabee sprocket

Mark and Jack put their heads together and figured out how to run an Odyssey Gyro on my 29" frame. They also threw some Box Three V-brakes on the rear. It came together beautifully. And quickly. I wasn't expecting to get my bike back as soon as I did based on the challenges this install involved. I keep coming back to this shop for good reason.

Unexpected Charges, unauthorized to do full bike diagnostics. I recently took my bike to Mark's Bicycle in Rancho Ramon for service. The staff was friendly, and Jody at the register tried to help, but unfortunately, he didn't seem very familiar with bike details. I left my bike for a week, and when I went to check, no service had been done. After I mentioned I needed the bike, it was suddenly completed within two hours. When I picked it up, I was charged $260 for work that I didn't fully authorize. I only brought the bike in because it was making a noise in the back, and I couldn't afford a full service. Later, I was told to contact Mark, who explained the charges and said he had done a "thorough inspection." While I appreciate the quick turnaround, I wish the shop had communicated clearly about the work and costs before doing anything. P.S. He said that my pinarello is an expensive bike(maybe meaning he needed to charge me according to the bike I have.) Karma is out there.

Outside
Anthony H.

Support local Any time you can that's always my first choice! Mark and Laurie are absolutely awesome and you can tell they genuinely care about your well-being and that your bike is in tiptop shape. I am super novice when it comes to these kinds of things, but they took their time to explain and show me some tips and tricks to make my bike last longer. There are closer bike shops to where I live, but I don't have the same trust and confidence like I do here.

Lenny I.

This bicycle shop is special!! They make sure to take very good care of you and it is right next to a bike trail lane... super convenient. They have a in house repair shop with very knowledgeable staff, plus what I like is the fact that you can trust them. They won't sell you or misguide you on anything additional that you need if you don't. A employee from O'Reilly recomend them to me and I am very thankful he did. Regarding price on repairs they are very compatible with the big locations but the fact that this business is trustworthy is priceless to me. Date of first visit: January 2023 Many more visits to come... thank you

Before tune up.
Alden N.

This bike shop is the absolute best!!! Super nice owners, very reasonable prices, and amazing customer service! As a newish road bike rider, the owner was so nice to demonstrate how my gearing system works on my bike, and even stayed out with me until I got it down. (got a bike tune up done) If you're looking for a great bike shop that knows what they're doing, look no further. This is it!!

The best bike shop hands down. Mark goes out of his way all the time. He installed some aero bars on my bike and looks amazing! High recommend this shop! Please shop local!

The ole Cannondale

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2 years ago

Great, small local shop with a passion for what they do. Great service, honest and up front.

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Ask the Community - Mark's Bicycle Shop

Hi, Do you work on the Letric ebike brand?

How much for alignment and tire repairs?

prices are reasonable

Hi, I received a dual suspension mountain bike as a gift online. How much do you guys charge to assemble and tune up the bike? The bike seller needs a professional assembly to…

Hi Ganesh, Bike builds are $60-80. Thanks, Mark & Lori

Do you guys have an email to be contacted at? Looking into purchasing a bike but would like some advice. I'm a big guy so want something sturdy.

Hi, please give us a call at the shop after 11:00 am. (909)466-1529 Thanks, Mark & Lori

Hi....whata the cost of a basic tune up for an adult Mountain bike? Thanks

Hi, Bike tune-ups start at $60.00. Thanks, Mark & Lori

Is the store currently open ? I have a two bikes that new tune ups.

Hi Emm, yes, we are open with our regular store hours.Today, we will be open until 6pm. You can bring your bikes when it is convenient for you and we will give you free evaluations on your bicycles. If you have any more questions, please let us… 

Anyone know what they charge to fix flats on a bike? Front and back?

Hi,$7.00 labor per wheel to replace plus the tube. We will be in at 10 am today. Thanks

View All 17 Questions

Review Highlights - Mark's Bicycle Shop

Dave did the repairs in his bike and even took the time to show my son how he was replacing the inner tubes.

Mentioned in 23 reviews

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People searched for Bike Repair/Maintenance 445 times last month within 15 miles of this business.

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Don's Bicycles

Don's Bicycles

4.6
(230 reviews)
$$

I've been a customer for a couple of years and have had my bike tuned up here several times. I live…read moreabout 30 minutes away and pass other shops just to come to Don's. It's absolutely worth it. After upgrading my bike last year, I've really appreciated their complimentary tune-ups. The team has always been helpful, professional, and easy to work with. Recently, while preparing for an upcoming Ironman 70.3, I had an unexpected maintenance issue come up right before leaving town. Scott and the maintenance team were incredibly accommodating and took care of everything last minute to get me race ready. It allowed me to stay focused on the race instead of stressing over the issue. Thank you, Don's Bike Shop. I really appreciate the great service!

My experience with this bike shop was mixed, but overall disappointing. Some employees were…read morefriendly, helpful, and easy to talk to, while others were rude, cranky, and disrespectful. The customer service seems to depend entirely on who you end up dealing with. The prices are also very expensive for the level of service provided. One experience that stood out to me was when I paid for a flat tire repair. After I paid, the employee at the front got distracted talking to a friend while I stood there waiting for my change. I wasn't in a rush, so I didn't mind waiting a bit, but it felt unprofessional. It wasn't until I looked over at him expecting my change that he finally started counting it out and gave it to me. Another thing I noticed was that some employees seemed much friendlier and more attentive toward older customers, while younger customers were often brushed off or not given the same level of respect. Whether intentional or not, that's how it came across during my visit, and it left a bad impression. What makes it even more frustrating is that customers are paying good money for these services. When people spend their hard-earned money at a business, they should be treated with respect regardless of their age. No customer should feel ignored, brushed off, or disrespected while supporting the business. While there are some good employees here, the inconsistent service, high prices, and lack of professionalism from certain staff members make it difficult for me to recommend this place.

Pedego Electric Bikes Upland

Pedego Electric Bikes Upland

4.9
(73 reviews)

Recently, I purchased a used--like new--PEDEGO bike from a private party (with less than 50 miles…read moreon it.) My boyfriend is very caring and meticulous, and he adjusted the derailleur to fix the issue of the chain falling off whenever we shifted out of second gear--the only gear that was working. Still, because he wanted to make absolutely sure the bike was safe for me, we decided to take it to PEDEGO ELECTRIC BIKES UPLAND. That's where we met the owner, Jerry--an incredibly friendly and helpful guy. I mentioned to him that whenever I rode my bike, I felt like my legs couldn't fully extend on the downward cycle. It felt as if I was pedaling with my knees bent at 90 degrees. Without hesitation, Jerry grabbed one of his bikes, told me to get mine, and brought us out back for a quick riding lesson! So there I was, a grown woman, suddenly learning how to ride my bike from a complete stranger--and loving every second of it. By riding alongside me and explaining what to do, Jerry showed me how to mount the bike and how to properly extend my leg on each downward stroke. The difference was immediate. I felt so much more comfortable and confident. I honestly couldn't believe it: at my age, I was learning a totally new way to ride a bike. Jerry was patient, attentive, and made sure I really understood the right technique. This small lesson taught me more than just bike posture--it showed me how genuinely caring and patient he is. After the lesson, Jerry did a full inspection of my bike and made several adjustments. While he worked, he answered all of our questions. We also got to know him a bit, and he treated us like old friends. In fact, he even had a few of his buddies hanging out at the shop, just chatting and enjoying the day. The whole atmosphere felt warm and welcoming. His shop has an amazing inventory, and we ended up buying several accessories for my bike. I even returned the very next day to pick up a few more items! All in all, our experience at PedegoElectric Bikes was outstanding. Jerry gave us exceptional service, offered fair prices, and showed deep knowledge and genuine friendliness. He treated us like friends, not just customers. From now on, his shop will be our go-to place for all our biking needs. Kudos to you, Jerry!

We have bought three Pedego e-bikes from this store and the customer service especially with Jerry…read moreis absolutely exceptional (which is why we've bought 3). Would highly recommend if you're looking to purchase an e-bike or even just rent one for the day. Jerry is very knowledgeable and will make sure you are completely satisfied. They are right along the Pacific Trail which is great location. They can take care of repairs also.

Mark's Bicycle Shop - bike_repair_maintenance - Updated July 2026

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