My husband and I have taken a biking. We own E bikes. We went into this business to check about fixing my flat tires. They were very attentive and helpful. They gave us some really great advice and even fix my tires with parts that I did not purchase from them. We will definitely use them as our bike repair shop. read more

I'll really only go to 2 shops. Cyclery USA and Don's. Any time I've gone, they know their stuff and are very helpful picking out the right accessories for your bike. They have a wide variety of bikes to choose from that match most budgets. I know my cycling needs are in good hands when I come here read more

Absolutely coming here for our family bike needs from here on. Purchased a Townie for myself that I love and they offer a year of tune ups after purchase. Came back for minor repairs of my daughter's bike and Sergio was wonderful, knowledgeable, informative, kind, and conscientious. Even gave me some good tips on local kid-friendly bike trails. Thank you, Sergio! God bless. read more

My local bike shop which I always recommend for all cyclists. Support them as they are knowledgeable and helpful, unless you receive terrible service. I needed shoes today, they were super helpful as always and just wanted to give them a shout out. Their service department has always done an excellent job on my bikes too! read more

Last week I need some triflow and degreaser to lube a chain on an old bike I "found" in my garage. I had seen this place, and wanted to try it. I looked around and found the stuff i needed and walked up to the register. The guy was selling a bike for thousands of dollars to a couple that had come in before me...even so, the guy told me he would be with me in just a moment. While the couple was pondering one of the details of the bike, the dude at the counter opened another register, and got me taken care of. Excellent customer service, I will defintely shop here again. read more

As a result of Trek recalling their pedals, I headed to RC Cyclery USA for replacements. I met with John in the service department, and he was awesome. He only had one set of new pedals in stock, so he ordered two more for me. While also at the store, Justin in sales helped me select a quality bike rack for my truck. He also assisted me with the first time setup and explained how to use it properly. Very helpful. So far, the bike rack has worked as designed with no issues. On the second visit, John's service partner was present to change out the other two sets of pedals. He also cut down a seat post for me. Since I had two bikes to take to my truck, another employee assisted me with that. All employees, service, and products have been excellent in my experience with RC Cyclery. read more

Bob was awesome. Didn't try to upsell, set me up with what I needed, extremely knowledgeable . Best bike shop I've been too.

No nerds ruining e-bikes so yeah if this goes to them you were good on bikes but e-bikes are different and just better

Came all the way from Long Beach to look for a Mountain Bike. My son had to use the Restroom, a nice gentleman in the front register was already directing me to a restroom and a gentleman in the repair shop told me to use the restroom in El polo loco. To think I was going to spend $6k+ on a bike at a shop with won't even let there customers use the Restroom. Stepped out of that shop instantly read more

Came in to have my gears adjusted and they were helpful and professional! Test drove the bike and seems to be working well!

Hands down the best bike shop for reasonable price with great selections, plus most welcoming customer services!!! James, Alan, John, and Bob the manager whom I haven't met in person, team cyclery USA !!! Long story short... I know nothing much about bikes, recently wanted to start biking again for fitness reason after my wrists and back got problems and couldn't do badminton anymore. Always wanted to have a blue bike because I feel that's my color. Googled it found it bought it here. Fast and quick. However, with zero experience on selecting the right bike, it is too heavy for me to ride on, I called to ask if I could upgrade for other model. This time I met James, and he really took time and let me try 3 models on different price points- basic flat handle, more speedy drop bar, and even fancy carbon tubeless one. I ended up getting TREK FX2 stagger cuz it fits my current needs, and it's what's available right away in house. Definitely with more practice, I will later come back to purchase 2nd road bike drop bar style. 100% X 100 times satisfied customer, but shy to use real name for Yelp, just pick qui for anonymous reason, but this is a real person doing serious review. 非常感謝！ 特別滿意！ read more

Rancho Cucamonga Cyclery USA - Trek - City bike - FX2 stagger - Bikes Near Me - Rancho Cucamonga, California

My experience was not good; the salesman at the front was on their phone at first, and then he was dismissive and somewhat condescending. I don't know if he was having a bad day or what, but I went elsewhere that day to make my purchase. They did look like they had a good selection of bikes to choose from, and I would have liked to talk with the other employee in the back instead of writing this, but he was extremely busy. I hope this was a one-off or it gets discussed for the shop's future. I'll give them another try later. I like to shop locally whenever possible; I don't want a bike shop so close to close. read more

They have some cool stuff at this store. If you are looking for a quality bicycle I'm sure you can find one here. Some of the products can be pricey due to the label but others are reasonably priced. The only thing I didn't see in stock were fixie bicycles I guess they are not popular in this side of the county like they are in the downtown LA area. read more

Rancho Cucamonga Cyclery USA - Stand out in traffic - Bikes Near Me - Rancho Cucamonga, California

I just came in to the shop I need an emergency replacement on a cable because I doing GMR for the first time the following day . They were able to squeeze me in so I would not miss my ride Shout out to Cyclery USA Rancho Cucamonga for getting me going!!! read more

Rancho Cucamonga Cyclery USA - Bikes Near Me - Rancho Cucamonga, California

Very good service, Drew is an amazing person, good prices. Will definitely be going back.. read more

They ordered me the tires I needed for my son's bike. They also make sure it was safe for him the ride for the summer. Ended up getting new brake pads and made a few adjustments. Now I know my son's electric bike is ready to roll for the next school year and is safe on the road. read more

The staff was very helpful and super friendly. James helped me out with my purchase, very knowledgeable, he made sure I was aware of all of my options based on the type of riding I do. He made sure the bike I was interested was ready for a test ride. The buying process was flawless. I'll be buying all of my biking related stuff here from now on. Thank you very much, keep up the good work! read more

Took my road bike in for a tune up, it was like getting a brand new bike! Reasonable price for the amount of work.

I bought a Recumbent Trike last February with PaPa Biden's money (you have to call him PaPa because he is 109 years old) and it has changed my health and my life. I am riding between 75 and 100 miles a week now. So when my Trike broke and the parts I needed were not readily available. I did a lot of research and decided to take my Trike to Rancho Cucamonga Cyclery USA. The techs there walked with me back to my truck to look at my bike. I explained the issue and added what I explained above and told them how important it was to me to get back to riding ASAP. They took the bike in and said that the would look at it right away (and I know they had a lot of other bikes to work on). They found out what I already knew and the parts were not available for weeks or months. They called me the next day and gave me a few options to get the repair done sooner and said they could have it back to me in a week or so. Long story short, they called me three days later and said it was ready to go! I picked it up that same day. The next day I was back to feeding my riding addiction. The guys here went above and beyond to get me my Trike back as quickly as possible and I am extremely grateful. The couple other repair shops I called told me how busy they were and the problems they would have to do a quick turn around without even seeing the trike. But Rancho Cucamonga Cyclery USA just told me to bring it down so they could take a look. Everyone I talked to here were very friendly and professional and made me feel like I definitely made the right choice of a "Trike" repair shop. I highly recommend you take you bike to Cyclery USA if you need a repair or Maintence. THEY ARE THE BEST! read more

This is a nice, spacious store. The nice employee at the desk greeted me and offered assistance. I bought an air pump. I wish there were more varieties of seats. read more

A+ Justin knew exactly what I kind of bike I wanted after explaining to him my situation. Bob was so helpful in making sure that I was 100% happy with the bike. There is a great selection of bikes to suit anyone's needs! I appreciate their help, patience, kindness and professionalism. Most importantly, they all have an extreme amount of knowledge when it comes to bikes! Thank you for help as a great team:) read more

This shop had been our "go to" for several years. My husband routinely had his mountain bike tuned up by the staff at this location and we had never had any problems. On April 3rd we ventured to the shop to fix my husband's mountain bike and decided to peruse for a bike for myself. We were told the current features on his bike were not adequate (Cyclery USA had performed the tune up in the preceding years), but I understand techniques and protocols evolve. Fine. They serviced my husband's bike: new tubes etc. The service provided regarding the purchase of a new bike was less than substandard. The gentleman offered no information and was not helpful. He simply pointed in what direction the women's bikes were. We left disappointed. We are even more disappointed after calling the shop today to inform them the tire had gone flat. The tire became flat after a .5mile ride across a paved street.No cracks, no stickers, no holes noted in the integrity of the tire. We were simply told it is not under warranty. Considering the work was done within the last 30 days and the bike had only been ridden for .5miles on a paved street, I would have hoped for a better response. "Hey, not sure what happened, but we can take a look" "bring the bike in, we can see what what can be done". Etc. Extremely disappointed. We did take our business elsewhere and purchased my new mountain bike through another local vendor. read more

Came in here yesterday to look for a Mountain bike and although the inventory is completely wiped out due to covid. The guy who helped us was extremely nice and informative told us all we need to know they just didn't have my size bike Small cause I'm short. Want to purchase a Trek Bike. Hope they get more in stock soon. read more

The front staff are always so helpful and willing to answer any question that you have. The service team is top notch. Always truthful, quick turnaround, clear expectations and very communicative regardless if you've brought them $100 Huffy or a $10k Trek. read more

Came in yesterday and bought a brand new bike for my daughter. Very happy with the help I received from Justin. If not for him I would have bought the wrong bike for her. read more

Stopped in on our way home to check out the Electric Bikes. Being new to them and all, we didn't know much. Ryan was super helpful and patient and answered every question we had. Most guys at other cycle stores do not offer this kind of service. So I was super impressed with Ryan and his whole persona. This store is lucky to have him, I feel he is a true asset to this store. He really knows his craft! thanks Ryan for being a gem to us that day! read more

Popped into Rancho Cucamonga Cyclery USA to pick up a new bike helmet for my husband and bike pump. No one really took the time to help us, except point us in the direction of what we came in for. Really should have given 3 stars instead of 4, but the one guy at the register was friendly and helpful. read more

Drop off my bike for somewhat assembly and tuning , the tech was friendly and helpful. I picked up and told the guy to put on my pedals... omg ! Chip and scratch my new crank set!! Just noticed it after going home read more

Rancho Cucamonga Cyclery USA - Chip and scratched - Bikes Near Me - Rancho Cucamonga, California

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I took my bike for a professional Fitting today and Al did a great job. Already can feel the difference in biking after the fitting session. He gave me a lot of tips about the bike and posture during the ride. He answered all of my questions and was very knowledgeable, patient, and professional. read more

Bought my bike and LOVE it......however, upon pick-up, I had questions about the bike re: operational guidance, maintenance, repair process, etc.....the employee (young kid, blonde hair with shaved legs) could not answer any of my questions & failed to get assistance from another employee that may have had the answers.....after spending over $1,300 on the bike, I was hoping I would receive professional assistance....the shop and products are great, just this employee needs more training with customer service and product information..... read more

So, as promised by the business manager, I received a call from the manager(?) who told me he had spoken to John, and if I took my bike back in, they would resolve the issues. So I attached my bike carrier to my truck, placed my bike on it, strapped it down, and drove across town.....again. I talked to John, who acknowledged he was expecting me, and made sure he had my contact info. I told him i would be back in 30 minutes. So i went to my truck and made a couple of calls. 30 minutes went by, and I went in to retrieve my bike. Yet another guy brings out my bike, daying he adjusted the derailleur, and it "seems to be fine now." He stated he rode it ( was near the entrance and never saw him before now). Then he told me he couldn't see what I meant by my bars not being lined up. He stated he had old eyes and couldn't see it very well. Please note that John was in the service area and is much younger, so presumably better eyes. I sat on the bike and it was obvious to me, so I said never mind, I'll fix. Take my bike to the parking lot and rode it shifting slowly through the gears until I got to 2 - 2 and sure enough, dragging against the derailleur. So now all told, today, I am in 1.5 hrs to be right where I was standing before R9bert called me this morning. On the upside, I was a 20 dollar store credit should I ever be stupid enough to walk through their doors again. I am going to take my son's advice. Just look it up on YouTube, how to adjust your derailleur. read more

These guys do a great job of maintaining our bikes. The fact that they can often get our bikes back to us same day is nice given how many folks have taken up riding during and post pandemic. $50 will cover most of your basic needs which is all we've needed up until now for the past year ( squeaky brakes, cable tightening etc...). The guys here also recommended heavier duty tire tubes or slime since the roads around Rancho can be littered with debris and I can't thank them enough for that. Check them out if you're a noob who's new to riding or finally getting back onto a bike since your childhood days. read more

My experience here was awesome. I had been eyeing a Thule bike rack. Luckily, they had it in stock! I ended up getting it and Alan was SO helpful, he even helped me put it on my car. I had some questions about shoes and clips, Alan was so informative, he sized me up and I got those too! Overall, great experience. All the. staff were super helpful, Alan is a superstar! THANKS! I'll be back! read more

I purchased my first mountain bike today at this shop. Bob was incredibly helpful. He listened to what I was looking for, heard all my needs and took the time to find the perfect bike for me. Further he took the time to explain everything to me about the bike, showed me how to properly make adjustments as needed, was patient with my questions and answered them in a clear understandable way for me. I highly recommend Cyclery USA for any of your bike shop needs without reservation! Thank you Bob and Cyclery USA for making this experience so pleasant. Very satisfied customer! read more

Awesome service friendly and honest. Bought my 2019 trek mountain bike here love it. Have been back for tune ups they are quick. Love my bike read more

Pretty unhelpful, whole vibe seemed to be one of they are doing me a complete favour. I try and stay awake from the big brand locations but the way I was treated in this shop blew me away. I'm not a cycling expert by any means, in fact I would pay more just to hear opinions and information. Instead I was treated as the village idiot for not knowing much about the products & bearing components. I wonder if the sudden urge and interest in cycling has made what in the past was a good shop, a little too fat & happy. read more

Long story short, A+++ on customer service. They went above and beyond my expectations and even hooked me up during all this crazy COVID-19 MTB Shopping Spree. 10/10 would recommend this shop. Ryan J. (Rj) helped me out this particular day, but he and the ENTIRE staff was very friendly and helpful. Shop here!! read more

Your associate Joseph "Joey" made my shopping experience easy and pleasant. He provided exceptional customer centric service. He went above and beyond to ensure I was satisfied and thoroughly pleased with my purchase and experience. He was knowledgeable and provided options that fit my needs. He was patient and helpful. He had an answer for my every question and ensured that I was delighted and comfortable. I have already recommended two others to the store who are looking to purchase and hope Joey will be there to service them. He deserves a raise and a promotion! Kudos to Joey!! read more

I am from the SouthBay but was in the area purchasing a used bike. Turned out the bike didn't have pedals. I found them on Yelp & called them up. Rob invited me in just a few hours before closing and everyone took amazing care of me. Ending up leaving with more than just pedals and I couldn't be happier that I supported a local business with excellent customer service. Thanks y'all! read more

Thank you to the team at Cyclery RC! I called and spoke to Ryan at 5:55 yesterday (5 mins b4 closing) looking for a Trek FX Sport 4 that I found on website, Ryan answered my questions and put the bike on hold for me. The next morning I drive 55 miles from LA and the bike was there as described and waiting for me! Great customer service! read more