Best HVAC service we have ever had!!!
Mark with Mark's heating & cooling came to service our older AC unit for the central air just a few hours after I called him as it was 84 degrees in the house and the AC unit was running non stop 24/7.
After Mark cleaned out the AC unit and charged the system with coolant the house started cooling down. Even after he serviced the AC unit the house never got above 76 degrees in the house on the hottest days leading up to our replacement as we knew we needed to replace the original 25 yr. AC unit & furnace as they were showing signs of failure. He was so quick to reviving life back into the old AC unit I was amazed.
We felt comfortable with the service Mark provided and made our decision to have Mark's heating & cooling install our new entire HVAC system. The Mark's heating & cooling team was able to come out 5 days after servicing our old system to install the new AC unit, furnace, new copper condenser line, A coil, humidifier, and thermostat in the same day. We went from a 3.5 ton (AFUE 80%) furnace to a 4 ton (AFUE 96%) which made all the difference in the world as we have a big home with alot of vents and they barley whispered air with the 25yr. 3.5 ton old unit and now that air comes out great with the new 4 ton furnace. We also upgraded from a 25yr. 3 ton (10 SEER) AC unit out side to a new 4 ton (15 SEER) AC unit and our air is twice as cold as it was with the 3 ton old unit. We also added a humidifier to the furnace for the winter time. We are excited to see the energy savings from the new bigger, more powerful, more efficient HVAC system hardware, we went with HEIL.
We are ecstatic about the way the installation went perfect without a hitch. Mark's heating & cooling really knows what their doing whether its a normal service call (which we experienced a few hours after our first call) or a entirely new HVAC installation (which we experienced 5 days later). Can't wait to show off our new units to friends and family and enjoy the amazing climate & humidity control, no more 84 degrees in the summer or super dry lip chapping air in the winter here lol.
There is a financing program that Mark's heating & cooling uses through "FTL" a loan company that we got approved for and Mark made everything so easy getting us the electronic loan docs quickly that we signed from home over our mobile phone within minutes. Most importantly we have an affordable payment that we're happy with, it was super user friendly and convenient for sure. Mark made sure to take care of filling out the Evergy & Spire rebates and send them in as we will be getting back some money for upgrading to more efficient HVAC units from Evergy & Spire.
Mark's heating & cooling will be the only HVAC company that serves our HVAC services & needs and we feel comfortable and happily recommend them for any new HVAC installation or service.
KUDOS TO THE MARK'S HEATING & COOLING CREW!!! read more