I would not recommend Great Lakes Dental based on my experience as a new patient…read more Before scheduling appointments for my son and me, I specifically called to confirm that our insurance was accepted and that our routine cleanings would be covered. I was assured that they were. However, after our visits, we received a bill for more than $300 for services that we believed would be covered by insurance. When I contacted the billing department multiple times to resolve the issue, I was told that the office charges more than what my insurance allows for a cleaning. Had this been explained upfront, I could have made a more informed decision about receiving care there. I was also disappointed with how the billing situation was handled. Despite repeated attempts to discuss the matter, no meaningful resolution was offered. We even received a past-due notice before ever receiving a proper statement outlining the charges. The clinical experience itself was not particularly positive. The hygienist was chewing gum during the appointment and was not especially gentle. My son was given fluoride treatment without anyone discussing it with me beforehand or asking for permission. The office environment also felt dated and less welcoming than other dental practices we have visited locally. Overall, between the unexpected charges, lack of communication regarding costs, billing frustrations, and the quality of the patient experience, this was not a positive experience for our family. I would encourage anyone considering this office to carefully verify all costs in writing before receiving treatment.

Excellent care. Knowledgeable doctors. Kind and respectful staff. I went there for root canal and…read moreit was painless experience.

We relocated here from another state and the level of care we've received at Lakeshore has…read moresurpassed what we were accustomed to- it was night and day! They fixed a lot of the mistakes made by the other clinic (her teeth were flaring out) and my daughter's teeth made a lot of progress during the short time we've been with Lakeshore. Very friendly staff all around. Highly recommend!

I have never experienced better customer service. They are always warm, understanding, kind, and…read morehelpful. I highly recommend. They sit down and talk you through everything and really take their time with you. This is an awesome place. I also love that they use an app where I can communicate via text. They are always timely, responsive, and kind. This is one of my favorite businesses!

What a practice, and what a wonderful dentist!…read more Picture being on vacation, on a weekend, during a snowstorm, and having your 12-year-old crack their front tooth in half! After a quick Google search of "dentist near me," I stumbled upon Dr. Chris Mountford and the Mountford & Ruszkowski Family Practice. Dr. Mountford called me back immediately. Within 45 minutes, he opened up his practice in his snow gear and with his son in tow. My son's tooth was treated and put back in place within an hour. Dr. Mountford did an excellent job. The tooth looks like it never happened. We will always remember his kindness. If you are fortunate enough to live in the area and are looking for a dentist, I highly recommend!!!

Always troublesome when a crown falls off but when it falls off on New Years Eve and your about to…read moreleave out of the country, trouble doesn't even come close describing it!!! Dr Ruszkowski to the rescue. With kindness, patience and professionalism, compassion he meant me at the office on a Sunday, on a holiday, and proceeded to cerement my crown. He took the time to perfectly align the crown and polished it to perfection. I cannot thank him enough.

My grandson's braces broke while he was visiting. Dr Hunt's staff made room for him in their…read moreschedule on the same day that I called. Dr Hunt fixed the issue so my grandson could finish his stay with us without discomfort. Dr Hunt and his staff were accommodating, courteous, friendly and extremely competent technically. I highly recommend them.

My permanent retainer fell out, so I needed a replacement on short notice; Dr. Hunt made time for…read moreme immediately and made me a new removable retainer in-house on the same day. It was very affordable. Very professional and highly recommended.

We are in Grand Haven on vacation. My son's braces broke eating lunch and created a very painful…read moresituation for him. I called them, they took us in, and fixed it in 5 minutes. We were so very grateful to them. Very caring staff and doctor.

From the owner: Creating Smiles Along the Lakeshore…read more *Certified Provider of Incognito Braces *Certified by the American Board of Orthodontics *Member of AAO

I started here last year. And ever since I met the staff I had felt comfortable. Everyone there I…read morefeel is very friendly and funny. I highly reccomend this office.

Amazing place! Great staff, super accommodating! Highly recommend...and they have a location in…read moreGrand Rapids as well!