Cancel

    Open app

    Search

    Marlborough Heating & Air Conditioning

    5.0 (1 review)

    Marlborough Heating & Air Conditioning Photos

    You might also consider

    More like Marlborough Heating & Air Conditioning

    Recommended Reviews - Marlborough Heating & Air Conditioning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Heating & Air Conditioning/HVAC 2,706 times last month within 25 miles of this business.

    Verify this business

    Glasco Heating & Air Conditioning - Out with the old! Start time was 8:00 am sharp.

    Glasco Heating & Air Conditioning

    (39 reviews)

    Got a mini split system installed through the Costco program…read more Everything went smooth and the installation was quick and done well. The system is fantastic! They also removed the old oil system and left everything cleaner than before they got there.

    I chose Glasco Heating & Air Conditioning because they were Costco's recommended HVAC contractor…read more In September 2024, I spent approximately $15,400 on a new Lennox heating and air conditioning system, expecting quality workmanship and customer service. Unfortunately, my experience has been extremely disappointing. In December 2025, the city notified me that part of Glasco's electrical installation did not meet code requirements. Glasco had to return and correct its own installation. More recently, I discovered water beneath my HVAC unit and scheduled a service call. Before the technician arrived, I called Glasco because the scheduling system mentioned a possible $119 service fee. I specifically asked whether I would be charged, and John assured me--twice--that my labor warranty was active through September 2027 and that I would not owe the fee. After the technician inspected the system (and could not determine the exact cause of the water), I was told I had to pay the $119. The technician and I called John together, and he admitted he had "misspoke" because he hadn't checked my account before giving me that information. Glasco then claimed my labor warranty had been voided because I had not completed annual maintenance. I was never clearly informed that annual maintenance was required to keep the labor warranty active, and I never received any reminder by phone, email, text, or mail. Even when Glasco returned to correct its own code-related installation issue, no one mentioned my warranty was at risk. To avoid losing warranty coverage on a $15,400 system, I felt I had no choice but to pay $275 for an air-conditioning maintenance service and schedule another paid heating maintenance appointment for September. I paid only to protect my warranty--not because I agreed with Glasco's position. A company should stand behind its workmanship and honor the information its employees provide to customers. Instead, I experienced a code violation, inconsistent communication, and pressure to purchase additional services after an employee admitted giving me incorrect information. I hope Glasco resolves this matter by refunding the maintenance charges, honoring the warranty they represented to me, and improving their communication of warranty requirements to future customers.

    Marlborough Heating & Air Conditioning - hvac - Updated August 2026

    Loading...
    Loading...
    Loading...