Ordered a part. Waited over a month. Only to be led on by Marlin crawler lying through their teeth stating, "it's out of stock, it'll be back in within 1-2 weeks". After the second time within a year trying to receive the part I've already purchased. Kyle Nichols cancelled my order after being directed that as a consumer "I obviously would like the product I've already purchased". The said product is no longer stocked with marlin crawler. Does anyone else get scammed by Marlin crawler? read more

I had a transmission rebuilt, it's been working great. Its opened my eyes to what uncivilized savagery I was operating with before, as my truck is now crisp, quiet, and smooth shifting. No leaks like before, no issues. You earned the sticker spot on the vehicle! As a tip for others, buy the return shipping when you order, it's cheaper than what UPS will give you! For Marlin crawler: I would personally like a something telling me what was worn out in the core when it was returned, mostly out of curiosity to see what the old core's issues were. I see others noting that they didn't get their full core refund- which is to be expected is it's a worn out part, that might remedy their confusion and sate my curiosity. read more

Trevor and James are always cool guys to talk shop with Always very knowledgeable and helpful I am damn glad these guys are local I always come back! read more

They make a great product but do not bother sending in your core for a refund. I paid 130$ to send in my transmission core for a 400$ refund and instead they sent me a check for 70$. When I called to ask what was going on they referred to some fine print second page 'refund details'. Anyways like I said great product but I will never deal with them again due to the shady core charge policy. read more

I ordered a part online. I got a shipping notification two days later. A week after the shipping notification, I tracked the order to see where it was and it hadn't even shipped yet, UPS was still awaiting the item. I called the company and waited almost 20 minutes to talk to a person, then was told that it was out of stock and they had to make it and they'd go check and see when it could ship. They said it would be 4 or 5 more days before it would actually ship and it would definitely be here in time for Christmas. It finally shipped 8 days after my phone conversation, but UPS says it won't be here until 2 days after Christmas. I'd be okay with all of this if it said somewhere on their website whether an item is out of stock, and that it could take 3 weeks before shipping if an item isn't in stock. Then it would be MY fault that it wasn't here in time. read more

Recently bought a rebuilt heavy duty transmission from these guys. Transmission is great, it's been working well for me so far. However what was not made clear is that I should not expect my core charge to be refunded. I understand that my transmission needed new parts, otherwise I wouldn't have replaced it. I'm not sure exactly what they were expecting to get back, a new transmission? Never before have I experienced a reduction in a core charge refund because of this, it seems to me that it should be expected for the core to be returned with defects and for the transmissions to be priced accordingly. When I called I was told that they deducted the cost of the parts they needed to replace from my core charge. They said they've refunded $70 to cover return shipping but I haven't seen that refund yet. So essentially I have paid $70 to dispose of my transmission, what a joke. Had I known this I wouldn't have gone through the trouble of sending it back. Regardless, this practice has made me so upset that I will chose to take my business elsewhere in the future. read more

If I could give them 10 stars I wouldn't hesitate. Need Toyota info? Parts? Crawling gear? 1-559-25-CRAWL! MC is where it's at! No junk here!! read more

Marlin Crawler - Me and the man himself! - Auto Parts & Supplies Near Me - Fresno, California

I wouldn't recommend marlin crawler to anybody after a week of arguing with the salesperson online about a shifter plate I ask for a refund when they agreed to refund me my money if they said it would take two weeks two weeks have passed I call them back to check on my refund and they keep me on hold for an hour end up having to call my credit card company and get report them fraud to get my money back would not recommend them to anybody they will steal your money read more

Going above and beyond, that is what makes these guys rock stars. If there were more companies out there this dedicated we would all be happier. Special thanks to Big Mike for all the extra help. -scot read more

spent almost $200 on master bearing and seal kit for solid axle . no instructions as to the order of seals on axle,. when called they blew me off saying we don't' care how much you spend on our product we are not going to tell you what order the seals are placed in even though its out own product that you purchased. Marlins policies sure have changed over the years since he first started in 94. He would have never had this crappy attitude back then,. And Brennan one of his workers told me that even though he knew exactly which seal i was talking about and exactly where it went that he wasn't going to tell me where it went and to go buy a factgory manual at $200 if i wanted to know the order of the seals. They have grow too big and have no customer service anymore. I will never buy from them again. read more

Bad customer service. Very hard to get them on the phone. I've been trying to get a refund for a part that I never received for over a month now. read more

This is Toyota drive train specialty company. Custom OEM and aftermarket parts and conversions. For recreation on and off road vehicle parts this is the place you can get it all. Ask about competition parts and upgrades. read more

MR. Czajkowski what's being done if anything about these ridiculous shipping times been waiting three weeks ? Your customers want to wheel to! read more

Great quality parts. Marlin is an innovator and does great things for the four-wheeling world.

Marlin Crawler does make great products I must admit. But since turning over their management to their son or whoever, from a customer service standpoint they less than stellar. Marlin is a great guy and his way of doing things in the business is not represented anymore in my opinion. I understand needing to run a efficient business but running off long time customers is what they do with a too bad attitude to a lot of folks with the little stuff. Also they more often than not do not have their flagship products in stock and make people wait for months if not years. They blame material availability since they only use USA materials but this is not true. There are other avenues to get the material to make their products period if they wanted to take the time. When you see Marlin in person he shows who he is as always. Friendly, professional, knowledgeable and helpful. Hopefully he sees these yelp reviews and realizes he need to make changes. read more

Don't expect your parts any time soon! If these guys truly cared about fellow wheelers like they claim, they'd have proper shipping and customer service! All they want is your $$$$, they don't care about your rig or your project!!! BUYER BEWARE!!!! read more

I've got a 1986 Toyota pickup and the clutch had started slipping on a Saturday night . I had read about Marlin Crawler clutches in numerous forums so I knew their reputation was above the rest already . I ordered a new clutch assy kit from them on their website Sunday morning . My son drives this truck back and forth to school everyday and I wasn't sure how long the slipping clutch was going to last . One thing I should mention is I was concerned about the shipping speed because I had also read that it sometimes takes a while to receive the parts . My clutch kit and flywheel arrived almost a week EARLY ! I couldn't be more appreciative and the product is truly top notch . Thank you Marlin Crawler and I look forward to doing business with you in the future . read more

I have a 1995 toyota 4runner that was in serious need of a clutch. I checked around and Marlin had the best reviews. My local mechanic was well aware of Marlin and claimed it was the best clutch kit hands down. 'Nuff said. I'm an idiot, and the good folks at Marlin walked me through all the things I needed. $480 and three days later it arrived at my doorstep. The install was flawless and it shifts better than new! I can't wait to purchase more goodies for my 4runner from Marlin! A side note, their phones are glitchy, best to call in the mid morning. read more

As far as quality of parts and variety, Marlin Crawler is where it is at. Top notch - A1 goods. If you have a Toyota, this is the place to look for quality aftermarket parts - they do a great job at OFFERING nice stuff. However, when it comes to delivery of goods and customer service, this place FAILS miserably. If you are in a hurry to get your parts, or even a response to an email about your order (I have sent 2 emails, with no response), look somewhere else. Customer service is a foreign idea for these people. I have had multiple bad experiences, each time returning giving them the benefit of the doubt. That is why they get two stars. Order placed on 12/1 - expected deliver 12/17 for items that were IN-STOCK. It took 4 days to get out of California. If it is the postal service, use another one. I ordered a bunch of parts that could fit in an envelope (shift socket, shift seat, headlight adjustment screws) , got charged $8.73 (yikes), and have been waiting over 2 weeks for the items. In this day in age, customer service is mandatory. And a slow delivery of products will re-direct me every time. Quality parts, but miserable service - and if you read up on any forum board (iH8tMUD, Yotatech, Pirate, etc) you will find plenty of similar experiences. This is not my first. Hope you're not in a hurry. My $.02. read more