Marriott Philadelphia West
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We stayed at this Marriott property for one week. On Day four we left at 9am and saw the housekeeper next door and told her we would like some new sheets and towels ( first and only time since we arrived) and for our trash to be taken out. We arrived back at our room at 12:45 and noticed the 5.00 bill was gone but the room was not cleaned. We went down to the front and asked if someone could just leave towels and sheets in the room and we would make the bed because we had a reservation at 5:00 and we needed to be showered and out the door. They said they would send someone up within 20 minutes. We left the hotel again and arrived back at 3:00 the room was still not done. We went back to the desk and asked again. The room was done around 3:40ish. I was a housekeeper in my younger days and I was trained that you hit the stay over rooms as quickly as possible because they don't take long and you never know when they will be back and when they need to leave again. So I feel 9am -3:40 was a crazy ammount of time especially when I left room with stripped bedding, put all of the towels together and compiled all of the garbage. Front desk was amazing. Marlanea Tate is an asset to this hotel. She goes WAY above and beyond for the guests. She should be the face for any training. I have never met someone better at their job than Marlanea. I also think a microwave would benefit the rooms. Staying for a long period of time makes you want hot leftovers not cold leftovers from the fridge.
In short, I would DEFINITELY stay here again. I'm very glad that I decided to stay here as opposed to at another Marriott property in Center City. Pros: -QUIET!!!! Legitimately one of the quietest hotels have ever stayed in. -Clean, aesthetically appealing and well kept property -Generally friendly front desk staff -Ample and convenient parking -For whatever reason, the parking gates were up and parking was free during my entire stay -Spacious, bright, and beautiful room with ample ambient and natural lighting. - The decor was a lovely mix of soothing neutral tones -Plenty of surfaces for both people and belongings -Spacious mini fridge in the room -Microwave available upon request -Conveniently located right off of 76 and walking distance from a number of gas stations, dine in restaurants, and fast food restaurants -The concierge lounge has my favorite seltzer water (cherry flavored Bubly, in case you're wondering) -Even though you can hear the doors closing and other rooms, this hotel is so well constructed that you don't feel them slam -My bathroom and the hallway of my room were against the wall that I shared with the next room. Too many hotels I've stayed in have had sleeping areas on either side of the same (thin) wall, and I've been forced to hear someone's TV, someone's kids, or someone's extracurricular activities when I'm just trying to sleep. The architect of this hotel did it right though, and fortunately I did not have that experience at this hotel. -Great water pressure in the shower -Super comfortable bed -Lovely view from my room -Unlike a number of other Marriott properties I've stayed in, the housekeeping staff were informed that I had late checkout and did not disturb me or otherwise try to enter the room. Cons -The toilet seat was oddly scratched up... The point where they should have replaced it. I've never seen anything like it and it definitely didn't align with the otherwise modern and fairly new decor. -The shower does not have a hand held nozzle, so I had to do the whole rotisserie chicken thing in order to rinse off in the shower. -The room took an unusually long time to warm up. I had the heat on 80 and it took about half an hour before I even started to feel the difference. Nevertheless, it was chilly in my room for at least half of my stay. -I called the Bonvoy customer service line and requested a microwave a few days ahead of my stay. When I checked in, the young lady at the front desk confirmed my request. However, several hours into my stay, my microwave still had not arrived, so I had to call guest services to request it again. Overall, this is a great property to stay in if you want to avoid the hustle and bustle of the city but still be just a stone's throw away from all it has to offer.
This hotel was fabulous! Check-in was a breeze and all of the employees here were extremely friendly! The bar downstairs has great food and a ton of TVs to watch sports games on. The restaurant was also nice enough to customize certain food items for me which was greatly appreciated. The pool area was absolutely gorgeous- I like how the pool was inside with a lovely little outdoor sundeck near it. The jacuzzi is near a large window that overlooks outside and I can only imagine how beautiful it is when it snows. The rooms I found to be very modern- but most importantly CLEAN! The ladies from Housekeeping were also very kind- If they saw me in the hall they would always ask if I needed anything for my room. The beds were cozy and the surrounding area is quiet and beautiful. I would be happy to stay here again in the future. The only downside- no shuttle and far away from downtown Philly.
A large high-rise hotel in the Marriott chain in The philly suburbs. We weren't originally scheduled to stay here for graduation weekend but made a last minute switch and was glad we did. While our room was tiny and on the second floor, the room was recently updated and had up to date furnishings, colors and equipment. There was a small mini fridge in the room and power outlets on each bedside table so you didn't have to hunt for a spot to plug in your phone. Even better was that they were able to give us an early check-in so we could change and get over to Villanova for the 4 pm ceremony. As far as hotels go, this was perfectly fine, comfortable and clean. Probably three stars overall but the super friendly and a accommodating front desk crew pushes them up to 4 as I always appreciate good service! Pros: good location, free parking, nice firm bed, excellent customer service, updated interiors Opportunities: paid wifi (what is this 1995 Marriott??), bath amenities are lower end, large heavy doors can be heard opening/closing so a bit bothersome, small bathroom, restaurant just so-so (see separate review for Legends Sports Bar). Recommended
5 months ago
2 years ago
We stayed at this Marriott property for one week. On Day four we left at 9am and saw the housekeeper next door and told her we would like some new sheets and towels ( first and only time since we arrived) and for our trash to be taken out. We arrived back at our room at 12:45 and noticed the 5.00 bill was gone but the room was not cleaned. We went down to the front and asked if someone could just leave towels and sheets in the room and we would make the bed because we had a reservation at 5:00 and we needed to be showered and out the door. They said they would send someone up within 20 minutes. We left the hotel again and arrived back at 3:00 the room was still not done. We went back to the desk and asked again. The room was done around 3:40ish. I was a housekeeper in my younger days and I was trained that you hit the stay over rooms as quickly as possible because they don't take long and you never know when they will be back and when they need to leave again. So I feel 9am -3:40 was a crazy ammount of time especially when I left room with stripped bedding, put all of the towels together and compiled all of the garbage. Front desk was amazing. Marlanea Tate is an asset to this hotel. She goes WAY above and beyond for the guests. She should be the face for any training. I have never met someone better at their job than Marlanea. I also think a microwave would benefit the rooms. Staying for a long period of time makes you want hot leftovers not cold leftovers from the fridge. read more
11 months ago
In short, I would DEFINITELY stay here again. I'm very glad that I decided to stay here as opposed to at another Marriott property in Center City. Pros: -QUIET!!!! Legitimately one of the quietest hotels have ever stayed in. -Clean, aesthetically appealing and well kept property -Generally friendly front desk staff -Ample and convenient parking -For whatever reason, the parking gates were up and parking was free during my entire stay -Spacious, bright, and beautiful room with ample ambient and natural lighting. - The decor was a lovely mix of soothing neutral tones -Plenty of surfaces for both people and belongings -Spacious mini fridge in the room -Microwave available upon request -Conveniently located right off of 76 and walking distance from a number of gas stations, dine in restaurants, and fast food restaurants -The concierge lounge has my favorite seltzer water (cherry flavored Bubly, in case you're wondering) -Even though you can hear the doors closing and other rooms, this hotel is so well constructed that you don't feel them slam -My bathroom and the hallway of my room were against the wall that I shared with the next room. Too many hotels I've stayed in have had sleeping areas on either side of the same (thin) wall, and I've been forced to hear someone's TV, someone's kids, or someone's extracurricular activities when I'm just trying to sleep. The architect of this hotel did it right though, and fortunately I did not have that experience at this hotel. -Great water pressure in the shower -Super comfortable bed -Lovely view from my room -Unlike a number of other Marriott properties I've stayed in, the housekeeping staff were informed that I had late checkout and did not disturb me or otherwise try to enter the room. Cons -The toilet seat was oddly scratched up... The point where they should have replaced it. I've never seen anything like it and it definitely didn't align with the otherwise modern and fairly new decor. -The shower does not have a hand held nozzle, so I had to do the whole rotisserie chicken thing in order to rinse off in the shower. -The room took an unusually long time to warm up. I had the heat on 80 and it took about half an hour before I even started to feel the difference. Nevertheless, it was chilly in my room for at least half of my stay. -I called the Bonvoy customer service line and requested a microwave a few days ahead of my stay. When I checked in, the young lady at the front desk confirmed my request. However, several hours into my stay, my microwave still had not arrived, so I had to call guest services to request it again. Overall, this is a great property to stay in if you want to avoid the hustle and bustle of the city but still be just a stone's throw away from all it has to offer. read more
3 years ago
This hotel was fabulous! Check-in was a breeze and all of the employees here were extremely friendly! The bar downstairs has great food and a ton of TVs to watch sports games on. The restaurant was also nice enough to customize certain food items for me which was greatly appreciated. The pool area was absolutely gorgeous- I like how the pool was inside with a lovely little outdoor sundeck near it. The jacuzzi is near a large window that overlooks outside and I can only imagine how beautiful it is when it snows. The rooms I found to be very modern- but most importantly CLEAN! The ladies from Housekeeping were also very kind- If they saw me in the hall they would always ask if I needed anything for my room. The beds were cozy and the surrounding area is quiet and beautiful. I would be happy to stay here again in the future. The only downside- no shuttle and far away from downtown Philly. read more
3 years ago
4 years ago
2 years ago
A large high-rise hotel in the Marriott chain in The philly suburbs. We weren't originally scheduled to stay here for graduation weekend but made a last minute switch and was glad we did. While our room was tiny and on the second floor, the room was recently updated and had up to date furnishings, colors and equipment. There was a small mini fridge in the room and power outlets on each bedside table so you didn't have to hunt for a spot to plug in your phone. Even better was that they were able to give us an early check-in so we could change and get over to Villanova for the 4 pm ceremony. As far as hotels go, this was perfectly fine, comfortable and clean. Probably three stars overall but the super friendly and a accommodating front desk crew pushes them up to 4 as I always appreciate good service! Pros: good location, free parking, nice firm bed, excellent customer service, updated interiors Opportunities: paid wifi (what is this 1995 Marriott??), bath amenities are lower end, large heavy doors can be heard opening/closing so a bit bothersome, small bathroom, restaurant just so-so (see separate review for Legends Sports Bar). Recommended read more
I have to hand it to a hotel that offers bar and bat mitzvahs. They even throw in three-piece candle centerpieces and the challah for Ha-motzi. I don't know what all that means, but I can still be impressed, can't I? None of that has anything to do with me, but I am still getting over the fact that I didn't even know I was in a Philly suburb called West Conshohocken when I stayed here. That's because I was a business traveler who was told this was the hotel I needed to stay at for a meeting held at our Villanova office nearby. There is little I can say about it to enlighten you on your stay except that it was most definitely a standard-issue Marriott. There's nothing wrong with that especially with a Wawa across the street. I had no complaints about my room which was spacious with a couch I really didn't need during my stay. I was happy to get a King bed for $139 per night (photo: http://bit.ly/1tehBAf), and the room was clean and quiet. There's a restaurant downstairs called Legends which yes, sounds like a strip club but is actually much worse, it's a sports bar. Nonetheless, it's a reasonable place to meet up with colleagues over a cocktail and a burger. I skipped the $19.95 breakfast buffet and tried the Sizzli Breakfast Sandwich at Wawa. I'm sure I would have enjoyed the Turkey Gobbler Hoagie had I stayed longer. Alas, let me focus as this review should be about the Marriott, so stay here if you need to. It won't kill you. read more
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5 years ago
Stayed here because my brother was graduating from Rosemont College (which was 8 minutes away). It smelled so good when we walked into the lobby, it smelled like a spa. The front desk staff were friendly and welcoming. We were told that they were working on the plumbing and we wouldn't have water for a couple of hours which was ok because we were headed right back out to do some shopping. When we returned the water was on. In the morning around 6am we were awakened by the rattling/banging of pipes, which we figured they were still working on the plumbing but it made me a bit angry because I was exhausted and I felt as though that was inconsiderate of the guests. The room decor pretty modern and we had panoramic windows on 2 sides of our room. The bed was comfy but it's something about Marriotts pillows that I do not like, they always make my neck hurt. There is a fridge but no safe in the room. There were no robes. There is a Legends restaurant in the lobby which serves a buffet breakfast and then you can order from the menu for lunch and dinner in the restaurant. You also can order room service which is the same in room dining items at pretty much all the Marriott hotels across the area. There is a Wawa and McDonalds within walking distance directly across the street. There is a parking garage for standard size vehicles and then a parking lot for oversized vehicles, which was great for our conversion van. All in all it was a pretty good, clean hotel. read more
This property is a little dated, with some touches of modern. There is nothing spectacular about this place, but there is nothing really bad at the same time. It's a safe bet to stay at, but don't expect to be wowed. Rooms: typical layout with a desk, sitting chair, dresser, and beds. Bathroom: Toilet and shower in bathroom with sink/basin in the main living area. Location: Easy access from highway with considerable selection of restaurants nearby. Pros: - Fridge in the room. - Very friendly/helpful staff at check-in - Remodeled main lobby area; classy - Contemporary / modern style in rooms (perhaps recently remodeled) Cons: - Ice machine broken on 7th floor - Only one bar of soap for sink and shower - Uncomfortable bedding - Some minor mold in shower I travel a ton and get to see it all. This place earns a solid three stars. read more
3 years ago
14 years ago
My roommate and I stayed one night here at the Marriott West before our scheduled medical licensure exams the next morning. I think this hotel impressed me for a number of reasons: 1) We didn't know about the medical student discount before we booked the hotel but they added it anyway. Instead of paying over $200 for 2 double full beds, I think we paid $189. Via the NBOME website, stated prices ranged from $110-140. 2) The wifi said that it would cost us $9.95 to connect but the front desk said we didn't have to pay for it. 3) The concierge room on the 16th floor is probably the most posh hotel lounge that we've been too, design-wise, with ambiance lighting, mating colors, tvs. They served assorted desserts (cookies and brownies), nuts, alcohol, coffee, tea, other assorted drinks from the evening 'til 10pm and my roommate and I felt a little unsure about whether it was okay to eat some of the free items. The night concierge Luigi was very friendly and helpful. We were so unused to good service and little embarassed about the "freeloading." We also met another student from New York who was taking the test. There were even more options during breakfast and it was a high-quality meal as well - oatmeal, scrambled eggs, boiled eggs, all sorts of condiments, granola, Wheaties, fruit (melons, strawberries, bananas, apples), grapefruits juice/orange juice/cranberry juice, yogurt, just to name a few. 4) Free bottled water in the hallways. 5) The facilities were modern and clean. They had a computer room with a printer which we used to check in and print our boarding passes. 6) There was also a pool and work-out room as well as a bar lounge that we didn't have time to check out but I'm sure they would have been top of the line as well. 7) It was in a very convenient location, one minute driving from our testing center and 10 min walking. Although a little confusing to find at night, it is to the right of the Lukoil gas station if that makes it easier to spot. 8) Plenty of parking. It was a little annoying to have to drive all the way down, all 3 ground floors to get out though. If I have a few complaints, it would be that we didn't have double sinks in our room and our bathtub was somewhat clogged. The A/C and heat also can get quite loud at night so don't let it scare you or wake you up. I'm use the concierge also has earplugs you could have. I would highly recommend staying here if you are an osteopathic student from out of town looking to take your COMLEX PE. read more
8 years ago
11 years ago
Marriotts are hit or miss. This one is a hit due to the staff. I find them very courteous and helpful. Unfortunately the product is a miss. In desperate need of a renovation. Also one side of the hotel faces the railroad tracks so if you are a light sleeper forget about it read more
8 years ago
13 years ago
I have stayed here numerous times in the last couple of years and recently through the Marriott App I've been able to secure a room several times for $99 / night Corner room on a high floor is just wonderful... It has a refrigerator, nice bathroom, sofa and a super comfy bed Only a 15 minute drive on i-76 into Center City makes this a very convenient spot as well as very close proximity to the "Main Line" read more
8 years ago
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More info about Marriott Philadelphia West
Ask the Community - Marriott Philadelphia West
Does the hotel have a rooftop pool and bar?
Thank you for checking. We do not have a roof top bar and pool. But the ground floor pool and bar are amazing.
Review Highlights - Marriott Philadelphia West
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