This is a family owned local business that I've used for 15 years. They always have a good…read moreinventory when dying Covid BS. They can order anything you need. Their showrooms are pretty unorganized which might turn some people away but their pricing is rock bottom.

We ordered a GE drop-in range that purported to have an Air fryer in the oven - price was around…read more$1500.00 I was very excited to get the included air fryer basket, but alas no air fryer basket. What we got is a lovely stove, nicely installed but not what was pictured online. The price for this range was double that it should have been. I found the same model online for $800. Be sure to take a screen shot off what was being advertised. I did not take the screen shot so I have no proof that they were doing the classic 'bait and switch' and taking advantage of the pandemic.

I really wish I got the girls name but I got there at 8:30 and they treated me like it was 8 AM…read moreThey weren't in a hurry to just get me out of there. They took their time they help me find the blinds I needed and even offered to cut the ones that didn't fit. Employees were crawling all over the place. I had people asking me if they could help me left and right, which was so refreshing. We live in California and we bought vacation home out here. in California, you can't even find an employee We have to fetch our carts from the parking lot. Nobody would ever dream to offer to bring me one like this lady did. It's just unreal. We love it here so much.

What a cluster!!! Walked in to look at weed trimmers and get string for my current one. Lots of…read moreaisles blocked off with the little gates and no one around working . Clutter everywhere and aisles un passable. Fire Code violations at every turn. Maybe I'll make a phone call.

Saw the poor reviews, guess they turned it around. Went in yesterday and Gabriel Gutierrez helped…read moreme get an answer to all my questions. Didn't try to hard sell on items that I didn't need and gave clear and correct information on how to solve my issue.

It hurts whenever I feel the need to give a business a less-than-favorable review, but when you…read moredeceive customers with your web site, you've got it coming. As any home DIY'er will know, the only real time you've got to work on those projects is on the weekend (Saturday, mostly, because Sunday is for family and football). So, this one Saturday, I'm working on our leaky kitchen faucet. Anyone who's fussed and cussed at these things can relate. I needed some parts and went to Google a local parts solution. Up pops Ferguson's on the page and, hey, not even a few miles from me. Fantastic! Hop in the car, I'm on my way. Arrive there only to find it's their kitchen and bath SHOWROOM. Everything shiny, pretty and new. Not a spare part end cap or aisle to be seen anywhere. So, I ask. "Oh no," she says, "we don't have any parts here." "But, your web site says you do." "Well, we DID at one time, but it's been moved to another location." ..... "and they're closed today"..... So, not only do you not have the parts here, like your site said you did, but your parts store is not open on a SATURDAY??? It's a good thing I can ALWAYS rely on Home Depot to the rescue! Now, I have to be fair and give this a two-star rating - it was a very immaculate-looking showroom.

Found this business last year or so, I had installed central heating & air and thought I had the…read moreright filter only to give out that actual size was wrong . I couldn't find my size anywhere. Until I found this place and now they know what size I need in their system which is good cause I tend to forget. It makes it easy to purchase from here. They're always friendly and quick so I can be on my way.

Arrived to purchase a few items. Most specifically an air filter grate/grill assembly. We'll that…read moredidn't work supposedly they have to order it from the warehouse. That's not what your commercials say. Y'all make it sound like you'd have the parts we need but when it came down to it we were told those would be here Monday. But we can't give you a cost because the prices change so often. We ended up getting a price at the end of all this back and forth about sizes etc. it's about 30 dollars higher than other vendors. Then we proceeded with the rest of our items to check out and the assistant manager was fidgety pacing while the other lady put the filter away. She then went back to her and said they want the filter. NO we said we would return at a later date for the grille and filter yet she almost tried to force the sale. I just didn't like her style or personality. It was a hard clash. and her inability to help. We will NEVER go back. Totally frustrating experience

I contacted American Appliance Repair Corpus for of my whirlpool icemaker. They sent two men out…read moreand said they could service it and make it work. it worked for a couple of weeks and then stopped working. I contacted them and they ordered a new icemaker and sent me a written quote for its installation. I also had to pay $169 upfront for the icemaker. One hour before they were to arrive, they called and said they had made a mistake and it wasn't going to be a $50 install but a $225 install. Of that amount it had to be paid before they would install it. this is after we had already paid them over $200 to service the existing icemaker. We debated the issue and they would not change their mind. One of the technicians hung his over our bar top and mysteriously my 45 year pin for the Masonic Lodge, a commemorative pocket knife, came up missing. The knife stays in the exact same place every time it is not in use The technicians left after they demanded that we pay cash only. The technicians left the new icemaker and we had a reputable company come out yesterday and said the unit had not been serviced correctly and that there was a burned connector which should have been easily noticed if it had been serviced properly We have left multiple messages for the American Appliance Repair to call us back, but they have failed to do so I would not recommend this company to anyone they advertise this company as a Christian philosophy, but that is far from the truth

This company has an employee named Scott who is the worst customer service person ever. I had a…read moreservice call three weeks ago on a dryer they said it was the board, following week came out and replaced and it still is not working. Called today at 11:43 was told they would pull file and call me back at 3 I called them and was told they don't work weekends I explained I can not do Monday only weekends. I asked how I could get my money back since nothing they did worked and he told me that would not happen. The convo did not go well, I hung up and he called me back hitting the record button stating how disrespectful I was to him. My husband got on the line asking for this to start over and the person on the phone kept insisting we had threatened him.

My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Jacob, the Tech who came out was very easy to work with. He listened to the symptoms I had with my…read morefreezer, and voiced his opinion on what it might be. He went right into troubleshooting and confirmed his suspicion. All along the way, he was telling me what he was finding and brought my attention to the door seal that wasn't sealing 100%.