Dropped off Stihl product to be worked on 3 weeks ago. Called 1 week ago and was told it had not…read morebeen worked on but would be done in next couple days. Did not hear from them. Called today and they told me their Stihl tech quit and to come get it unrepaired. No call to explain it. I had to call to find out. How long would it have sat there? Why was I told a week ago it was about to be worked on? Poor customer service.

3rd time using them. chase has been on the last two projects and has been prompt and helpful with…read morevarious handyman projects. the format is great for this remodel as I am able to schedule using an hourly rate so i can use the handyman as needed in between other trades. sometimes used as prep, sometimes used to come in and finish behind another trade which is working well. I will be using them again on my next project.

I had an outstanding experience at Tripp's ACE Hardware! I had been seeing their ads on social…read moremedia for the Garden Center Grand Opening, and they definitely delivered on the hype. I've driven by this place many times, but finally decided to stop in since I needed plants and flowers for my spring garden--and I'm glad I did. Their garden center was fully stocked with a beautiful selection, and everything looked healthy and well cared for. The staff really knew their stuff too, which made the whole experience even better and the pricing was better than many bigger chain hardware stores. The event itself was fantastic. They had free food samples during a grilling demo that were so generous it felt more like a full meal. There was even a live radio station broadcasting on-site, which gave it a fun, community vibe. And having Bri's Homemade Ice Cream there was the perfect touch--her ice cream was absolutely delicious. What really stood out is that this place is so much more than just a hardware store. Their grill selection is impressive, along with everything you could possibly need to go with it. It's clear they've created a space that's both practical and enjoyable to visit. This was my first time stopping in, but it definitely won't be my last. Highly recommend checking them out--especially during one of their events!

went there yesterday to have a blank key cut and was told they would not cut it unless i bought…read morethere over priced blank that they would not cut blanks that customer bought at other places used the excuse that they could brake it or cut it wrong i went to davids lock and key with the same blank they cut it at no charge because it was my blank now that was customer service and getting repeat customers ace hardware in columbia not even close

We love our local Harpeth True Value on Columbia Ave. They go above and beyond with all our home…read morehardware needs, and have helped with various BIOLOGY CLASS & LAB needs over the years. In addition, they do the sweetest things for our local community, including an annual CHRISTMAS arts and crafts for children, a local dinner to say Thank You for shopping with them over the years (it was open to the public), the lovely koi pond out front that we visit regularly, and so many more ways they support our hometown. HIGHLY RECOMMEND them as the FIRST OPTION when looking for all your hardware and home needs. NOTE: We moved here during the flood in May of 2010. They and other local businesses helped so many families during that time. I've never forgotten and am still appreciative to Harpeth True Value and the others.

Today I'm shopping here for the holidays - but this place is excellent all year long. From hardware…read moresupplies to lumber, plumbing, gardening, paint, and lots of odds and ends... Harpeth True Value has it all and more. Friendly staff, fair prices, and conveniently located off Columbia Ave ( West Franklin).

I was painting quite a bit lately... staff was very helpful, and friendly!! Good to do business…read morewith!

I didn't think we had the right place. Drove passed it the first trip. Second trip we went inside…read more It was huge! Great selection of items for decorating and regular supplies you'd expect. Friendly and helpful staff.

I use B&C Hardware all the time. They are always helpful. For instance this morning I needed to…read morefind an electrician so I called B&C to see if they had an electrician or could recommend one. Glen answered the phone and was so helpful. He suggested I google for an electrician in Brentwood TN area. I am somewhat technologically challenged so he explained how I would go about it and even stayed on the phone with me while I googled. Needless to say, B&C Hardware is always my first "go to" for things like hardware needs and questions in Brentwood TN.

They have extremely helpful people who work there and a surprisingly large selection of the things…read moreyou need

some of the best people ever! anna and kent answered all of our questions , and went out of their…read moreway to make sure all of our needs were met. Absolutely best customer service ever!

It's a good Ace, great location for many, clean and well stocked. I can't give it a 5 because…read morewhile shopping an employee was super loud and not very professional in the power tool section with a customer. I know way too much about the customer's issues with a chainsaw and the Ace employee could use some customer service training and basic human communication insight. All in all, solid store.

After checking with several places to get another key made for a used car we just bought our…read morefriend, Annelise Werme, suggested we try Holden Hardware, so we did. He saved us lots of money. The Key was the same price as others, but others had another $200+ for some kind of programing or calibrating or something to the pickup before the key would work. Thank you Annelise and Holden's.

Great small town hardware store. They will go out of there way to help you and resoltyour needs or…read morewants

The staff are very nice and helpful, and I prefer to support a local business; however, this store…read morenever has anything in stock. This has been going on since Covid. 1/4 of the shelves are bare. I needed several items that any hardware store should carry. Until they address their inventory issues, I will not be returning. Skip the wasted trip and drive to Home Depot. Items I wanted to pick up today, that were out of stock- Flag pole mounting bracket, outdoor water resistant receptacle cover (had 1 in stock, but wasn't the correct style), 3/4" copper union (had 1 in stock but I needed 2). After that I stopped looking for the other items and left.

Fantastic local hardware store that has the basics you need for home repairs. The staff is…read moreextremely friendly and knowledgeable. It is nice to be able to ask basic questions and have them happy to help and talk to you in words you can understand. I recommend this great local business.