This store is attached to the Harlem Irving Plaza, aka the HIP. It's one of the new Nordstrom Racks…read morein the area, and it's a nice store. It's larger than I would have expected from the outside. The women's larger shoe section is a little sad and disappointing, though. Their merchandise fluctuates, obviously, but I think they have a smaller handbag section and not as many watches/stuff in the case as other stores. However, it can be significantly more pleasant to shop--even on the Clear The Rack weekend, the store was relatively (to a few other stores--I went to a few) quiet, and there wasn't much of a line. Parking bites. This little corner of the HIP shares the lot with a Panera, Comcast, Red Robin, and 24 Hour Fitness. Luckily, if you don't find parking above ground there's an underground lot to use, and since it's a mall there's parking at the other end as well as rooftop parking.

Great service. Beautiful choices and worker Dayse was very helpful and kind. Will come again.read more

Parking at Fashion Outlets of Chicago is something to be aware of before you go. The first hour is…read morefree, but after that it costs about $13 per hour. However, if you shop in the stores, make sure to ask for parking validation--you can get up to 3 hours free, which is very helpful. Overall, it's a really nice place for shopping. You can find a wide variety of stores, including many great and even luxury brands, so there's something for everyone. The mall itself is very clean, modern, and comfortable, which makes the whole experience more enjoyable. Definitely a good spot if you're planning a shopping day.

Located in Rosemont. The Vibe: Sophisticated, sleek, and high-end…read more Located just minutes from O'Hare, this is the premier choice for luxury shoppers. It is a rare fully indoor, two-level outlet mall, making it the best option during Chicago's winter or rainy days. * Top Brands: Gucci, Prada, Burberry, Versace, Saint Laurent, and Bloomingdale's The Outlet Store. Also don't forget the amazing Lindt store. We also love the kids stores like Janie and Jack.

Why is it that people have to be 18 to go into Lover's Lane, but kids who are like 10 just walk in…read morethis store and throw dildos at each other? lmfao I do not understand. I love this place for their funny cards and gag gifts, but I never buy anything; I normally just browse. But last time I was here, two little boys went straight to the sex toys and started chasing each other around the store with them as the one being chased is screaming "ewwwwww" on the top of his lungs. They had no parents with them and the workers didn't even care that they were doing it (or they did and just ignored it). Now I am not this bitter old lady (I'm only in my early twenties), but it's just super weird to me that there aren't any rules. Don't get me wrong, when I was in high school, I used to come in here too, and I thought I was sooooooo cool, but it really should be more secure, specifically the back section of the store. This store is pretty clean and organized, and I have never had a problem with the employees first hand. They have always been nice to me, I've never been followed, and they are pretty good with greeting you when you walk in. Like I said, I rarely ever buy or return anything here, though, so I am not sure how these interactions normally go, as some people's reviews mention bad customer service during these specific interactions.

Elle is a little aggressive when it comes to customer service. Was nice at first but I asked to…read morereturn some jewelry and was never told it wasn't returnable if not opened. So failure on that girl the other day. I wouldn't return jewelry if I wore it so it's understandable if I wore it. But the way she advised it wasn't refundable was a little aggressive. Like calm down when talking to customers trying to return things. She was like. ITS JEWELERY, STORE CREDIT OR EXCHANGE ONLY! Like super aggressive about it. Like relax. I took my bag back and left. Why the aggressiveness. Calm down it's a Saturday I'm sorry you're not happy to be at work but no need to be aggressive like that. I didn't originally get her name but when I went back in I got it and she's all nice like "oh my name is Elle " way to be nice after I ask for your name. Cause I wanted to ensure I address the right person in my review. Shop online if anything cause this is not he store to go and I unless you want to be disrespected.

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

Stopped in today to get fitted for a suit for a class graduation…read more Was greeted quickly. Taken care of perfectly and job finished and out the door within 30 minutes. The crew here do excellent work and I can't say nothing but good things about the crew Thanks guys, see you on the 9th Bob

Men's Warhouse in NORRIDGE ILLINOIS -$300 Tux RENTAL. The "manager" Terry reminds me as I'm picking…read moreup - "if there's anything wrong with it we can't do anything about it" ...which concerned me. So now I'm wondering what's wrong with the suit? So I ask her - so what are you saying - if there's something wrong that's it? She says "you ordered it last minute - didn't you?" Apparently the tailor was off - However the circumstances do not absolve you from delivering good customer service or at least making an effort. She refused to let me try the tux on in the store. So when I get home, I find the shirt is miles too big. I was fitted for this tux.. I think they already knew something was wrong with the shirt that's why she issued the warning - and now I'm out $300? I see a lot of fake 5 stars. Take it from me that place is garbage. Avoid. ~J.D. Update, when I called her from home to let her know the shirt was too big - she told me to roll the sleeves up and pin them.....

My wife, mother-in-law, and I had a fun and pleasant shopping experience, thanks to Taylor. She was…read moreincredibly attentive, helpful, and quite fashionable herself, which made the experience even better. We'll definitely be back--and next time, we'll be asking for Taylor by name!

The managers are so mean and will not put up with you. They talk bad about you on the…read morewalkie-talkies when they walk away from you. They try to make you buy as much clothes as you can for their own profit. I have personally seen workers getting yelled and cussed at by a tall female manager. Not sure if she still works there or moved stores. Everything is way over priced. They treat workers horribly, they aren't even allowed to go to the bathroom when they need to, even breaks. The pay is horribly low for how much they have to do. The managers and employees have very inappropriate conversations. If I could give it a zero I would. When you don't buy stuff, they will talk down on you.

Compliments to all the staff. And Patricia, courteous,kind,customer service.and clean and organized…read morestore....

I like old navy, nice and high quality and diverse products specially for the kids, I recommend it…read morehighly

Nice mall and it's clean and has so much that you will enjoy like hollister, cupcakes by Molly,…read moreactivities for kids, watches and phone, T mobile, target and Dicks is attached, and so much more. It also has a food court for real food and not just auntie Anne's pretzels. Lots of free parking at a lot that's several floors and has cover too for certain floors. Just a gr are sat wholesome place.

TMOBLIE STORE: I went into this location recently because my phone screen was cracked and I needed…read moreassistance filing a claim. Unfortunately, this was one of the most unprofessional customer service experiences I've had with T-Mobile. When I walked in, there were three employees in the store and another who appeared to be on break looking at phone cases. I was not greeted, acknowledged, or offered any help for about 15 minutes. Eventually, an employee approached me. I explained my situation, and she told me she could not help me and that I had to go online to file the claim myself. When I later called T-Mobile directly, I was told that store representatives are in fact able to help customers file claims. That means this employee chose not to assist me, which is extremely disappointing. I've been a loyal T-Mobile customer for 9 years (and before that a Sprint customer). I expect at least basic courtesy and accurate information when I visit a store. This location failed at both. Customer service is about helping the customer, not making them feel like they are a burden. No one was willing to do their job to assist. Sadly, I will not be returning to this store and I hope management takes steps to retrain their staff!

I shop at Windsor a ton over the years bc it's my go-to when I want a cute outfit for a night out…read more I went to the HIP mall location with about 8 items to try on. I asked the clerk for a smaller size of jeans which she goes to get. When she returns, she said she cannot give me the jeans bc there is a line (2 people waiting, mind you). I stated I am already undressed in the room, and would need to try them in order to purchase them. She refused to hand me the jeans. What?! I have never in my life heard of this stupidity. Another worker happened to be nearby and she also confirmed I cannot try the jeans. I told them I was planning to spend about 200 there on various items, but would no longer be purchasing ANYTHING since I cannot try the jeans on. I wasn't upset - kind of shocked at the terrible policy that is not customer friendly. Never heard of this silliness. Instead, I went to Akira where they were AWESOME stocked my fitting room with suggested items and I spent over 300 there - SO ESSENTIALLY Windsor lost a sale due to an idiotic policy. Funny.

My daughter was desperate for an inexpensive formal dress. We got bad information that led us to…read morethe Windsor at Westfield where everyone was pretty rude and not much help. Frustrated & thinking we'd have to spend a bunch on a one time use dress, Jessie from Harlem/Irving plaza mall saved the day and sold us a damaged dress for less which we were able to clean up and have altered for still way less than most other dress shops. Also, as my daughter has noted, the Windsor dresses have POCKETS which should be a no-brainer for any designer but kudos to Windsor for getting it right!! Also, definitely recommend keeping your money in the city & hitting the HIP location. The trip to the 'nicer' mall was a waste of time & $. Employees at HIP WAY more friendly & competent.

Not very friendly sales associates. Cashier literally balled up my clothes few things In the bag…read moreand tossed it at me lol. Must have been a rough day. Never again.

High End Store with 9 to 5 Prices.....Highly recommend this store with champagne taste, but beer…read morebudgets!