Racism is happening at the Lane Bryant! I was followed by associate throughout the store. I went…read moreleft, she went left. It wouldn't have been disturbing if she actually opened her mouth to offer me help. But no, she just wanted to follow me around. Very rude. Very embarrassing. No one is trying to steal your polyester flammable ill-fitting blouses.

As a woman of color myself, I couldn't believe that I was discriminated by another woman of color…read moretoday that works at this location! The severe lack of good customer service here among the staff that work at this particular location on this August 10th, is the worst I've ever experienced. I will never visit this location ever again and urge others not to do so! Corporate should help manage and help train their employees to not practice discrimination.

outstanding service from sales staff and a manager. I was trying to find wide leg pants and they…read morewere so helpful and accommodating . they brought out several pairs of jeans from the back to accommodate my size. kudos to all.

Racist vibes. The white girls were giving me dirty looks and did not greet me at all. Way to ruin…read moremy shopping experience, I'm already anxious as it is going out in crowded places. Did not feel welcome at all.

I've stopped in here several times and each time think I need to come back with my daughter. I…read morefinally did that yesterday and think she may have found one of her new favorite stores. The owner, his daughter and the young women who work here were so friendly and helpful in finding clothes that appealed to my 13 year old. I also appreciated that they kept in mind what i would think was appropriate for her since we don't always agree on this. :) I thought the prices were very fair, although she did snag a (super cute) boys lie hoodie that was on the pricier side. Some other brands they carry that she gravitated towards were free people and spill the tea tanks. I even tried on a super stretchy and comfortable pair of jeans (also very well priced), but just wasn't in the mood to buy jeans on a hot August day. I'm enjoying wearing skirts/dresses while the weather allows for it, but may go back in the fall. While the clothes are adorable, the friendly owners and staff are what set this apart from some other boutiques we've shopped in. And that alone will bring us back soon!

Hands down best store in the north shore. Very cute clothes with the cutest staff who are not only…read morecute but VERY helpful and friendly!! These days customer service is suffering. Not here!! Very impressed with this place. Emmy is the best!

Service here is highly rated by me at least. The workers are really awesome and friendly. I am an…read moreolder punk rock/goth girl that doesn't always dress like that on a normal basis anymore. However, black is one of the consistencies and everything I own. Maybe I'll call myself an elder Goth. Lol. Anyway, though the people were young, I was treated just as they would treat any other customer. They were very helpful in suggestions. I had lost a lot of weight and was in a size that I wasn't even sure if they carried. I'm a size 10 and when I was younger, everything was so small and I couldn't fit in anything. Of course, I realize at that time I was 328 pounds and they just didn't carry four or five extra large. I bought a pair of boots, a cute skirt, and a cute dress. Prices were pretty decent. They were what you would expect out of any normal store not even necessarily a specialty store. I think my dress was about $70, my skirt was 45, and my boots were about 100 but I did buy specialty boots that are just for a couple outfits I wear. Not so easy to walk in, but they aren't really meant to walk in that much anyway ha you catch my drift. They carry a lot of really great brand shoes and wonderful boots. They've been in the business for a long time and I will always remember their location on Belmont and Clark. Right next to the punkin' donuts. At least that's what we used to call it.

It's really unfortunate to leave a bad review as I have been looking forward to coming here for 5…read moreyears now. I live states away and was finally in the area, and my visit was very disappointing. The selection of clothing, jewelry, patches, and shoes were amazing, however the customer service left a bad taste in the mouth. There was 5 employees in the store, 1 gentleman and 4 ladies, and the ladies were recording videos and leaving the 1 gentleman to do the customer service, answer questions, and cash customers out. We asked for help with one of the items and one of the ladies replied "oh I'm sorry, we are recording" and proceeded to grab the gentleman from the cash register to come help us instead of doing it themselves. I understand if you are busy and recording, the issue is, they weren't actively recording, and hadn't been recording for 10 minutes at that point. Furthermore, we overheard the lady employees talking amongst themselves and saying to me and my partner something along the lines of "I hope they don't steal a pair of Demonias". If you look on the alleys official TikTok page, majority of the videos are about putting customers down and making fun of questions and comments any normal customer would make in a retail setting. Either way we spent $500+ at the store, and at this point we were being helped by another gentleman while the other guy helping us took a break (the ladies still did not help us at this point). It's very upsetting morally to leave a bad review on a small business that has been around since the 70s, especially because I love the owner and his views, and he works so hard to maintain this business. I just wish the employees cared more about the image of their store.

I don't like looking at my receipt and seeing FINAL SALE stamped in red on the receipt and I wasn't…read moretold this was a final sale. Talk about sneaky. I didn't see the Final Sale stamp because the woman stapled my credit card receipt on top so the red writing wasn't visible. I bought 2 dresses and a necklace for $424.43. The bottom of the receipt says returns within 14 days of purchase in original, unworn condition, with tags and receipt. I didn't buy the items to return them and I am insulted that a red Final Sale is stamped on my receipt. That is sneaky, tacky, and downright unkind. I called the number on the receipt to tell the young lady who sold the items to me and the number is disconnected. What kind of store is this? The lady was polite, seemed very nice. It's however not nice to put a FINAL SALE on the receipt without telling me and hiding it by stapling the credit card receipt over the red writing.

I've been following Dom Itp since they started years ago and it's honestly a fresh and much needed…read moretake on ladies fashion. There is no other store like it and the clothes are unique, classic and look great on my body. I LOVE this store and am so so happy they are nearby. The reviews about return policy don't seem to be an accurate review of the store and quality. Surely you should ask about return policy if you are purchasing things you may think you return...They have a very standard return policy, 14 days and final sale is final sale. As clearly stated and stamped at any other stores as well

I love this mall. My 3nd favorite mall besides Woodfield Mall. It has a lot of stores, restaurant,…read morefood court, my favorite stores is 2 story Target, 2 story Kohl's, GameStop, Miniso, Hot Topic, and BoxLunch. I'm shocked that Hollister Co. opened there. I'm even happy Toys R Us is back. Store that needs to open next is Abercrombie & Fitch, Gilly Hicks. Yes please bring back Disney store too, and this mall will be in best shape. Plus I have a membership for XSport Fitness and swimming pool, hottub is good too. I visit this mall a lot. I live not too far since I moved to Chicago from Indiana. AND this mall is even clean too.

Nice mall and it's clean and has so much that you will enjoy like hollister, cupcakes by Molly,…read moreactivities for kids, watches and phone, T mobile, target and Dicks is attached, and so much more. It also has a food court for real food and not just auntie Anne's pretzels. Lots of free parking at a lot that's several floors and has cover too for certain floors. Just a gr are sat wholesome place.

During my last visit I had a really disappointing experience. While I was in the store, I overheard…read morean employee (or possibly a customer) telling someone to "be quiet" in a very dismissive and rude attitude. It wasn't said in a friendly or joking way--it came across as disrespectful and unprofessional, especially in a retail environment where customer service should feel welcoming. Even if the comment wasn't directed at me, it made the atmosphere uncomfortable. When you're shopping, you expect kindness and professionalism, not negativity. Old Navy is usually known for being family-friendly and approachable, but moments like this really affect the overall shopping experience. I hope the store management takes this seriously and reminds staff (if it was an employee) that tone and attitude matter. A simple word said the wrong way can make customers feel unwelcome, and that's not what anyone wants when they come in to shop.

Nothing too out of the ordinary or different about this Old Navy. Hand sanitizer station greets you…read moreat the door and the clothes selection here is OK. Currently the bathrooms are still closed, due to the pandemic (sorry, no bathroom review this time). I remember when I was a wee lad, I thought Old Navy was the Gucci of clothes. Granted, I grew up with Venture and KMart clothes, and shoes from Payless (Pro Wings baby). Nothing wrong with that, but brand named clothes was a pipe dream for this poor kid. So in my early teens, to find out of a place where you actually see commercials of on TV, and prices that were typically ~$20-40, I thought I would waltz into highschool as the most fashionable kid there was. And you sure can! With some creativity and layering, you can get yourself some great outfits for $100 easily. Ain't nothing wrong with that! Nowadays, I come here mostly for accessories: Gloves, hats, scarves, the occasional undershirt, and funny tshirt. The quality of Old Navy clothes are "OK". They definitely don't fall apart after 5 washes, like H&M, but definitely put your clothes in the "delicate" cycle when washing. If you like reasonably fashionable clothes, that don't break the bank, definitely check out an Old Navy!