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Houston, TX

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Marshalls

2.6 (12 reviews)

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12 years ago

The manager was very hostile and so were the employees okay stuff not the best but service and employees were very rude

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Citi Trends

Citi Trends

3.3
(3 reviews)
8.4 mi

Love the style of clothes and the cleanliness of the store. Have came here plenty of times to know…read morethat customer service is absolutely disgusting. At least towards me. I haven't been back here in over a year, because of the terrible service, and finally decided to come back today since I had time and quickly made me realize why I stopped in the first place. I wanted to try an outfit on and for some reason she didn't want to get off her lazy ass to open the door for me. I was outraged and dropped everything and left. I should have known better to not be back to begin with. Finally had to make a Yelp review even though only one person has reviewed it, just to let my frustration out. Sadly I didn't get her name because I was only seeing anger. But the conversation went something like this: Me: I wanted to try this outfit on and the fitting rooms are locked. Her: You can't try that on. Me: Why not? Her: Your not allowed. Me: Um....I don't get it. Her: *Stares blankly at me* Me: Is there a reason why I can't or you just don't want to help me? Her: You just can't. Me: Goes and puts outfit back where it belongs because God forbid her using her legs and doing her fucking job and left. IM DONE.

I really liked this place super organized and they have really cute clothes some of them look like…read morethey come from forever 21.... my girlfriend got matching outfits during Labor Day weekend to wear out of the club they were super cute I think we only paid like 30 bucks for the whole outfit! BET ;) The only thing I didn't like that That day we were there when we were looking at bras it literally sounded like the roof is going to fall in on our head had no idea what that noise was? Sounded like someone was going to fall through the roof! LOL

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Marshalls - deptstores - Updated July 2026

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