Nordstrom Anniversary Sale 2026 is in full swing! I am hiding inside today from the smoke outside…read moreand checking out the selection of anniversary deals, including brands like Free People, Free People Movement and Open Edit. I also love that Fall colors are starting to make an appearance, like my favorite color, burgundy red and deep wines. I don't know about anyone else, but I am ready for Fall and cooler, crisp air! A mocha ice storm is my favorite treat from the Nordstrom eBar just outside the store. Store staff are always very helpful here and there are always good sale items too.

By far the worst customer service I have ever experienced. Nordstrom has done a complete 180. What…read moreused to be a special experience is now rotted by egotistical associates. I stopped in on Saturday 4/25/26 for an exchange. We had to search for an associate, to start off. Some were behind the counter on their phones, chit chatting with each other, or hiding behind racks. I felt like I was in a sea of employees with none to be found- strangest experience. I unfortunately found a counter with a lady named Cathy behind it. Cathy falls in top five worst shopping experiences I've ever had. She immediately profiled me, it was actually disturbing. Without letting me say a word about my exchange, she went on and on about why is it her problem and she's a "rule follower". She wouldn't even take the time to pull up my personal book or my mother in laws, who gifted them to my husband. Also, keep in mind, there are no "rules" when it comes to Nordstroms return policy. She was strictly there to give me a hard time and make me feel like I was doing something wrong. Things only went downhill from there when she called her MIC. A male named Eric I believe? African American with a beard. He came down with a quickness and never made eye contact with me once. The two of them together couldn't make one good manager. I found him to be cowardly and an example of the company's poor onboarding & training. It's not too late to invest in a leadership program, let me know if you're interested. My three items were like-new and only tried on. My husband has a bad habit of washing all his clothes before he wears them. He did exactly that in September 2025 to realize the pants fit him poorly on the legs. Since when is that a crime or not allowed? I've posted the return policy directly from their website with my review. It's clear that Cathy and her MIC were only trying to give me, and likely many other customers, a hard time and not service. So much for playing by the rules.

outstanding service from sales staff and a manager. I was trying to find wide leg pants and they…read morewere so helpful and accommodating . they brought out several pairs of jeans from the back to accommodate my size. kudos to all.

Racist vibes. The white girls were giving me dirty looks and did not greet me at all. Way to ruin…read moremy shopping experience, I'm already anxious as it is going out in crowded places. Did not feel welcome at all.

I LOVE Old Navy. They have great clothes and their prices cannot be beat. Today I came looking for…read morea pair of blue jeans. I was able to find what I needed easily. I was able to find the fitting rooms easily. The fitting room could have been a little cleaner but it did the trick. After I tried on the blue jeans, I went to check out. There was a promotion where I got an additional thirty percent off the bill when I used the Old Navy credit card. With coupons and credit card discounts, I repeatedly leave the store paying less than half the sticker price. Old Navy offers a great shopping experience and great products, for an even greater value.

This Old Navy location is clean and organized. Parking is easy and the staff here are very kind…read more The strip mall it's situated in has a lot of other great stores, so the whole strip mall is pretty much one-stop shopping for me.

I went into H&M because I had a gift card to use. I liked the layout of the store. I found some…read moreshort sleeve t-shirts that I liked and fit my tall frame. The cashier was nice and friendly. I highly recommend H&M!

This is the closest one to Evanston now that the location in Northbrook closed a few years ago. I…read morelove H&M but sizing and quality can be hit or miss, so I often have to return at least a few things from online ordering. This is a pretty good-sized store and it's well-organized with a good selection. However, returns are kind of annoying (not this location's fault, but H&M's fault as a whole). While I was returning a few items from my online order in store, I noticed something from my order that I had purchased a few days before had gone on clearance. I loved the item so obviously I didn't bring it to the store because I wasn't planning to return it. But, they had the exact same size and color as the one that I had purchased on the floor, and I had my order form with me (because I was returning other stuff). They wouldn't do a price adjustment because it was a clearance item, so instead I rebought the item in-store and then tried to return it with my old receipt. That didn't work, because apparently every individual item has a different SKU, even if they are identical. I've never seen that happen in a store before (especially a fast-fashion store).

Just stopped in to browse and saw it was 40% off sale prices. I found a monogram mug for a friend…read moreI'm going to see, and a great top at 40% off. No exaggeration that 30% of my clothes are from Anthropologie. Great to see that it's now sweater weather!

As much as I constantly wish this store was less expensive, I can't stop being in love with it…read more Found a dress for my cousin's wedding here. It fits perfectly, is absolutely gorgeous and timeless and feels really well-made. All of my Anthropologie clothes have lasted a really long time, and are appropriate for so many kinds of events. So as expensive as it is, I do feel like I'm getting my money's worth!

they're so unprofessional at this location, i don't even understand how the chubby brunette girl is…read morethe manager she's just as unprofessional as the employee who rung us up. She didn't even say hi had an ugly attitude and was the most unhelpful employee ever. If you have an attitude like that, don't work. my mom and I came up and we asked her why the item had two different prices being the same exact thing she didn't know we asked if she can call the manager and to her face we told her she was rude and she goes I don't appreciate that, too bad, how about treat your customers with respect? Both of them refused to give their name no surprise there don't go to this location unless you want to be met with ugly attitude people.

I have started coming to this Old Navy because I moved to the area in the last four years and I…read morehave to say every single time I come in here. I am very fortunate that regardless of the day of the week and the time that there is either never line or that there is a very short line. And any single person that I have interacted with you for a purchase or for return has Barr been super friendly super professional and very helpful. I'm not sure what's going on at the store, but this is definitely not like other Old Navy stores and it has really made it very pleasant to shop here and visit here. Parking here is always very easy as well, and I think this is my new favorite Old Navy

This review is actually for an online purchase from costco.com and there are some pluses and…read moreminuses, but I've listed the review under our go-to Costco in Mount Prospect, for better or worse. Anyway, we knew what we wanted and decided to order a mattress from Costco as opposed to a regular mattress shop as we have always done previously. It was "just" for a guest room queen size mattress and we thought we would see what the experience might be like and we bought a decent looking hybrid firm queen mattress for $800 (listed prices include delivery). Scheduling was seamless and prompt and the deliverers arrived right within their 2 hour window 4 working days after the order. The mattress was nice and clean and new unlike poor experience from some low rated reviewers. The customer service issues we had was with the deliverers who turned out to be 2 younger guys that worked for Costco's sub-contractor Ryder Last Mile. They were friendly and polite, but the first thing was they didn't take their shoes off or use foot coverings. I didn't like that but also didn't say anything not knowing Costco practices. The other thing was when I said don't forget to take the old mattress, they said "you need to call Costco and they will send another truck for it". I was surprised as the Costco.com site specifically said mattress removal was included, but again being Costco, I gave them the benefit of my doubt. I asked them to at least take the mattress downstairs and leave it by the curb, and they complied. After they hurried off, my first thought was I'm glad I didn't tip them as I was going to do if they were nice and competent, but they didn't deserve anything anyway lol. I immediately called Costco.com to schedule the pickup and also complain about the lack of old mattress removal, and the empathetic rep on the phone agreed they should have done so, and he immediately called the management of the cited sub-contractor, who then immediately had the same crew come back and pick up the mattress which they did within an hour. The Costco leverage and quality control really shined then as we have come to expect. In a second later phone call, I called back to complain and pass on customer feedback about their sub not respecting property with their lack of shoe coverings, and again another empathetic Costco.com rep agreed. He also then nicely offered a $50 credit to our account for the bit of trouble and I thought that was a nice touch and again befitting of Costco quality control. Anyway, overall, and despite the mixed experience, we're quite pleased with the Costco.com purchase here.

The hotdog combo at Costco is surprisingly good fresh, simple, and very affordable. It's one of…read morethose classic quick bites that never disappoints after a long grocery run. The hotdog tastes fresh, the bun is soft, and the overall combo hits the spot when you're hungry and just want something quick and satisfying. It's also hard to beat the price, especially considering how filling it is. Definitely the perfect reward after buying a bunch of groceries simple comfort food done right.

My hubby is 6' 6" and a bigger guy. He needed some casual business clothes. The manager, I cannot…read moreremember his name, was super helpful and made suggestions on pants, shirts, and a belt. I am really thankful the manager took the time to help us. Yes the prices are higher but aren't most clothes for men's big & tall and women's plus size. The clothes are good quality. I think you get what you pay for too. The store is big, clean and a large selection from suits to casual. We will be back.

At 6'6" I qualify as tall. I went in to buy a pair of dress pants, asking for a 36" inseam. The…read moresalesperson said that they had nothing in that size and that 32" was the longest inseam that they carried which does not qualify as tall. They suggested another store to try but DXL is supposed to be the one store that has clothing in my size. Two stars only because the salesperson was sympathetic and did make the suggestion for another store (that ended up not having my size as well) but here I was very disappointed.