The crew there is the best ever. They went out of there way to help. I don't know anything about…read morecar parts. They found out what was wrong and even recommended a place that would install it. Being a older female I was so impressed. This is the only place for parts for me.

These guys in susanville know what they're doing. Best parts store in town. Always good service.read more

This place is horrible!!! So over the covid thing anyway but to make small children wear masks is…read moreridiculous. For as much money as I've spent in this particular big 5 I should own it already. The little girl that pretends to be a manger with the long brown hair and fake eyebrows is rude! Don't shop at this store, it's dirty and tacky. Most homeless looking big 5 I've ever been in. The schools doesn't force masks on five year olds neither does the doctors or hospitals but THIS big 5 does???? Makes you question all the six ft tall and bulletproof managers in this store hmm... do they even pay you enough? Anyway I will not be spending another cent in this store. Today was the last straw over this fake covid bull!!! Get a group big 5.

Love this store. Found more stuff at this store than anywhere else. Their staff is very nice and…read moreprofessional they help me finding the stuff I need every time I go there. LOVE IT

I've been to their shops in Susanville and Chester. I've always found something my dog likes, and…read moreI've always been treated great. Joanie, Monty and staff are always nice to me, always loving to my dogs. I often visit the Chester store when I visit Lake Almanor to pick up a new toy for my dog. I haven't bought a toy from anywhere else in quite a while. Zeke's current favorite is the squeaky snake, squeakers all up and down the body, and it's lasted a long time. They have a nice selection of quality dog food, a wide variety of toys, and plenty of treats. It's worth the stop to explore, enjoy, and pick something up. My favorite part is taking in my dog, where he gets a yummy treat and some love while I shop. He won't even eat those dried out biscuits they sometimes give at the big-box pet shops, my picky boy. He's never had that problem at Treats! They occasionally have people-treats, too!

My wife got an almost "pocket dog". Apparently, this type of dog has to be spoiled. Or as I like to…read morecall it, girlified. It's as if there's a law or something. Well this place fills the bill perfectly. Lots of specialty products. And the inhouse groomer is very good. Really! Our dog is frightened of new people. But the groomer at Treats took lots of time, was gentle and did a great job at girlifying him! Now my wife won't take our dog anywhere else.

We were next door to Golden 1 Credit Union this morning, and…read moreof course I had to get puppy treats for the new puppy... nice, well stocked store. Staff was very friendly and helpful. Grabbed two treat bags (also they gave me a $2.00 coupon)!! Staff gave us a few good tips, one for breakfast in town (I was starving) and another for fishing.. Antelope Lake.. Definitely will try both.

They have been so helpful in getting me treats and the right dog food and being so kind to my pup I…read morejust can't say enough about them thank you

Cute little shop in this small town in the mountains. There are 2 parts of the store. You have the…read moreclothes, shoes, and linens in one part. Everthing else in the lower location. It needs some better organization but for the most part is nice.

No credit cards. OK selection, okay prices…read more This is a not for profit store. Outdoor garage has golf clubs, books, DVD's.

"TERRIBLE". I purchased a HART brand lawn mower at this location in the summer of 2024. It cost me…read more$289.00 + Tax. The battery will not take a charge. I tried to swap out the battery at the store today because the package says that the battery has a 3 year warranty right on the packaging. And the customer service lady was very rude and snappy with me. Telling me that it's not their problem, and I need to contact the Hart company. She did nothing to try to help me out. A brand new battery for this lawnmower cost $216.00. That's almost as much as I paid for the lawn mower. Walmart is selling this stuff, but they don't stand behind the products that they're selling. I worked for walmart in the 90's, and they always stood behind the product's that sold, Whether you had a receipt or not. Now, this lady barely gave me the time of day when I have a real genuine concern. I will no longer purchase any cordless Hart brand tools from any walmart, if that's the way they're going to treat loyal customers. And i'm giving A; "NO STARS" rating, because that was a "PISS-POOR-EXCUSE" for customer service. I couldn't post my comment without tapping at least one star. But as I mentioned, i'm literally giving "NO STARS"! this interaction with this lady sucked!!!

They always have a bit cheaper prices and I always have help from the people that work thereread more

Everyone at the store was unbelievably helpful! They were patient, kind, and took care of all my…read moreneeds. Becka and Carter went above and beyond to make sure I left taken care of. I love my new phone and watch, and it's all thanks to them! All for an amazing price! Couldn't ask for anything more! Also, Sarah helped set everyone up for success, even though she was sick. I hope she feels better way soon!

I give them a 1 star because there is nothing lower! Do not waste your time or money!! Go to Reno…read moreor Redding! They are incompetent!!! They lost all my email in a supposed upgrade that took 2 hours! Then a person called and threatened me if I did not come in so Find my phone could be turned off on a trade in. I wish I had a Time Machine so I could go back and avoid the horrible experience!'

What a GREAT Company to work with! Needed large equipment…read moredelivered to Greenville the Monday after 4th of July - early AM for 3+ days. They explained the weekly rate would be cheaper than 4 days. They brought it to us the 3rd. We actually were done with it Wednesday the 9th and called. They came and got it that day. My big shock??? They credited us $450 off the Rental for early return. Did not ask for it nor was expecting that. Cecil and Company are GREAT. Who does that these days??

The guys that work here, Cecil and another guy, have helped us and are great…read more They are knowledgeable about the capabilities of their machines, extremely helpful, professional and they make the whole process fast and painless from walk-in to returns; great business.

I brought my car in for a smog. I like the guys here. They are helpful and funny…read more Got in and out in 30 minutes. It's a little unclear that their service station is also a gas station. So walk in the door where you'd think to pay for gas to request a service. And make an appointment first. That's the first thing they asked when I walked through the door.

Never go here. I forgot to get the yellow copy of the work order and They changed prices on me…read moreafter I signed the work order. Since no copy had no way to prove it. They scratched out the prices and changed them. NEVER GO HERE!!!!!