Elle has managed my rental property in Chico for many years. As an accountant, I very much…read moreappreciate their honesty, work ethic, attention to detail, responsiveness, reporting and more. You could not find a more efficient and reasonably-priced property management company. Highly recommended.

I recently started renting through this Highly Professional & Competent Company…read more Elle Property Management helped me with some personal issues happening in our complex, with great grace & care. I am extremely grateful for their hard work & highly recommend their services! This is a Trustworthy & Professional Group! The Best!

The best property management Great communication always do…read morethe best for their clients. Cecilia

Responds to maintenance requests quickly. Pete was very helpful and informative with replacing my…read moresink and faucet.

North Valley Property Management is an excellent option for your rental needs. They have provided…read moremy family with excellent service since the day we started working with them. Staff go above and beyond to make our rental experience positive. I recommend their services to family, friends, and those new to the area. They are prompt in responding to requests, treat us like family, and offer fair rental prices.

Best property management in Chico. Abby is so very friendly and they are all great ppl there!read more

This is going to be a long review, so buckle up. Entwood is hands down the WORST company i've ever…read moreencountered, and I genuinely mean that. Please read the reviews and believe them, because our experience at 374 Rio Lindo was a complete nightmare from start to finish. I truly don't understand how this company is still operating. We lived there for 8 months, and we didn't leave because we wanted to--we left because the unit became unsafe, unsanitary, and unlivable, and Entwood repeatedly ignored us. SEVERE NEGLECT AND PEST INFESTATION: Problems started immediately. Within days of moving in, we discovered roaches--not one or two, but a clear building-wide infestation that had obviously existed long before we arrived. Our first pest control request resulted in a laughable "treatment." The exterminator used a basic spray he told us we could buy at Home Depot, treated only parts of our unit, and didn't address the rest of the apartment or building. Unsurprisingly, the problem only got worse. We submitted countless maintenance requests as roaches spread everywhere--behind appliances, under furniture, in the bathroom, and even in our personal belongings. Every time, Entwood sent the same company to do the same ineffective treatment. Getting help was infuriating. I repeatedly called trying to reach our property manager, Sabrina, and was almost always told she was "out of office" and would call back. She rarely did unless I called daily. During the week of July 7, 2025, I had to call four times just to speak to someone about the infestation. When I finally spoke to Sabrina, I told her the situation was becoming a health hazard and asked about breaking our lease. She said the only options were lease takeover or lease abandonment, but claimed they would do a building-wide extermination. I told her clearly that if this didn't work, we couldn't continue living there. She said she'd speak to the owners and get back to us. She never did. Fliers were posted for the treatment, and we followed instructions and cleaned up vacated the unit. No one showed up. Entwood later claimed the exterminator knocked, but our Ring doorbell footage proves that never happened. The next day, the exterminator came with the same useless spray, knocked only on our door, and left. Entwood then said the building couldn't be treated because tenants didn't clean or vacate and that our door was locked. They expected us to leave our door unlocked while we were three hours away instead of management using a master key. Completely unacceptable. FORCED OUT OF OUR LEASE: Sabrina never followed up with any alternative lease options, so we were forced into lease abandonment, the only way to get out quickly. We moved out on July 24, 2025, returned the keys, and were told paperwork would be sent that day. Sabrina wasn't there. We handed the keys to Alicia and received nothing. The paperwork wasn't emailed until August 7, 2025--14 days later. The move-out inspection dated July 28 listed issues that existed at move-in and were pointed out by Sabrina herself, including separating floorboards, stains, peeling cabinets--and even a photo of a roach, the exact issue we complained about for 8 months. FINANCIAL EXPLOITATION: Entwood took advantage of two 18-year-old first-time renters and scammed us out of over $2,000. They kept our $1,025 deposit, took $500 from an accidental double rent payment, and demanded $1,133.78 more. They charged for repainting due to a supposed smoke smell (we never smoked--Ring footage shows neighbors smoking outside), charged cleaning fees without providing a move-out checklist, and even tried to charge an Entwood service fee for services never provided. After disputing the charges with evidence, they sent a revised bill weeks later. Because we needed housing, we were forced to pay $624.28. Total taken from us: $2,153. For 8 months of living with roaches. FINAL WORD: To the woman who responds to reviews--don't leave your number and tell me to call. If you want to resolve this, you already have my contact info. Don't say "you were not a tenant." I have proof, and I'm posting it . This is going on Google, Yelp, and Facebook. I've stayed quiet long enough. You ignored serious health hazards, exploited tenants, and treated us as disposable. Judging by your reviews, we are far from the only ones.

Worst property management i've ever had, and i've lived in 4 different apartments in Chico. They do…read morenot communicate with each other at all. They are never available for people with full time jobs as their hours are only 9-4 M-T. They are unresponsive via email and phone call. I unfortunately had to break my lease on my apartment due to having to move cities on short notice, I attempted a lease takeover but they rejected every candidate I offered to them for unfair reasons. I arranged to drop my keys off in the drop box at their office on a Saturday, the day that i had to move, and now they are claiming they cannot find my keys, which is a lie due to the fact that i have SEEN people in the unit since moving out. They are WELL past the 21 day deposit return window. They are a complete disorganized mess. Do not trust ANYTHING they say/ promise to you as it is very clear to me now that their word means nothing. This is a money grab and a trap to keep me in a lease that THEY have now violated. I will be taking legal action very soon, do not rent from them unless you want to end up like me.

I have nothing but positive interactions with everyone.The property is great and well maintained if…read moreyou have a problem they will get it fixed in a timely manner.

Hire employee's that have customer service background. Very unfriendly rude property assistant at…read more1661 Forest Ave location . Very unpleasant experience.

I would give a zero if I could! This place is a SCAM so BEWARE if you are renting from them. It…read moredoes not matter how you leave your apartment, they will not give you your deposit back. They make up lies to keep your deposit (which can be anywhere from 2,500 or more). My son lived off of Orange Street and took care of his place beautifully. Guests even had to take their shoes off 100% of the time to enter. We lost our entire deposit. No real receipts were revealed. They even said it took 16 hours to clean the place (another lie since we cleaned when we left and it and it was so small). Just know if you sign a contract with them you will not get your deposit back. They are thieves!

The communal dryer was broken for the full year I lived there. They also tried to steal the…read moreentirety of my security deposit to fix issues that were present before I moved in, and I had to take them to court to get it back. Avoid these crooks at all costs.

We rented a property from Power West after losing our home in the Eaton fire. The house was filthy…read morewhen we took possession. Dirt, cobwebs and dead bugs throughout. The couches were so gross with grime and what looked like blood stains, we had to buy seat covers before sitting on them. We bought cleaning supplies and spit shined the place our first day and again before we vacated. We left it so clean the maids were confused when they arrived because they had nothing to do. We left the house and back yard in far better shape than we found it. Shockingly, our deposit was returned minus a $400 cleaning fee. We should have charged them twice that for cleaning the property twice. Tried calling the office two times to recoup the remainder of our deposit. They don't answer the phone and messages went unreturned.

The best thing about this place is Michelle!! My original vacation property was booked through…read moreanother office in the Santa Cruz area 7 months in advance. When that property flooded just days before my families arrival, the original place contacted Michelle to ask for help in rebooking. All properties in the area were sold out due to a local event, but Michelle went the extra mile and reached out to her owner groups to ask for a favor for me. She was able to get a perfect place in the perfect location at the same price! She's truly a lifesaver!

Jeff at JR Homes is someone you can count on. Always on top of helping us with our rental. He gets…read morerepairs done rapidly for our tenants. He stays on top of things so the units can be back on the market for rent . He does a great job of hiring the best companies to do the repairs that need to be done . Thank you Jeff!

I lived in one of their properties for years and it was an absolute nightmare! Aside from the black…read moremold and rat infestation, Jeff refused to address and concerns, one of the neighbors moved out a month after moving in because they refused to give them faucet knobs and just told the tenant to use pliers and " you get what you pay for". I had to call code enforcement several times while living there and then again after moving out to ensure they addressed the black mold and rats. Jeff (owner of JR Homes) then had the audacity to email and ask why I reported him to the city and then tried to blame me for the issues even though I emailed then every couple months advising how the water leaking was getting worse and worse. Do yourself a favor and do not rent from this slum lord!

If I could put zero stars I would. NEVER rent from these lying scumbags. They will take months to…read morefix AC at the start of summer and never respond to communication unless it's good for them. Even after moving out and confirming other tenants have taken over the lease these Slumlords try to make us pay them because they were too shit at their jobs. If you like having no reliability, unprofessional resident managers who don't give a shit about anyone but themselves, and getting the rent raised every single year Redwood Glen apartments and most of their properties will be perfect. Also they don't enforce the parking they make you pay $150 for, so expect strange vehicles permanently taking all the spaces. Honestly, I don't know how these assholes stay in business with the endless one star reviews but we should all steer clear of them hoping they will go bankrupt. Do yourself a favor and rent from a private landlord.

Zero stars if possible. As a property owner, I advise Buyer Beware. These people are…read moreexceptionally unethical. After a lack of response in attending to maintenance issues, I finally changed management companies. Then I found out how really bad they were. They had not paid the cleaners for a year! They were misappropriating money. They became very vindictive and were most unhelpful in transferring information. I would definitely look elsewhere for property management.