Came here for services months ago. Of the ~20 people in the salon, only I and two other had masks…read moreon (even the receptionist and people waiting for customers did not). COVID protocols for salons were not being followed and the stylist was not gracious when I asked her to put one on. Service was fine but the overall lack of concern regarding the health and safety of customers and employees made me anxious. I wouldn't return.

I am in love with this salon! It is so open, clean and amazing! I felt like I am walking into a…read moresalon in Hollywood when I come in! I recommend Misty or Holly for all your hair needs! All of the staff is kind! They have a Great team! I would never go anywhere else. You are greeted with kindness like you are family as soon as you enter. I absolutely love High Definition.

whenever I first started going here, it was a beautiful salon. But I did not make an appointment. I…read morewould always get the newest less experienced. The first two times she did good but the last thing she did to me was the last time I've ever walked in there. It was like she didn't want me to be her customer.. She brushed my hair so roughly and there is no way. That she did not purposely do that.. I know you may think I overreacted, but there is no way possible that wasn't done on purpose. I have a high pain tolerance, and I am not tender headed. The only explanation I have is I did not add up to her standards.... I wasn't difficult.. I rarely talked. I was always kind, the only thing I ever asked was to be a little more blonde. But I always tipped well. And paid for the services I still left my $30 tip even after paying 90 for a full for highlighting my hair.. Kristen was a really good for highlighting totally recommend. But that one experience drove me out the door.. it just took one time, I will not be the talk of the salon. And instead, I just went to Judy Lunati/shepard in Cordova next Wingstop. She's my child, grandmother. She was the manager goulds for 30 years but left and opened her own salon. This probably happened in about a year and a half ago.. and I'm just now leaving a comment.

I gave this salon a second chance I went to get a short sleek cut & style and the girl just trimmed…read moremy length. What the F......! I was clear about what I wanted and when I ask the girl when she was going to cut my hair she stated she already did. I offer to pay because that is who I am. But they would not take my money. I will never go back. The worst salon I have ever been to. I wish I could give them a negative rating.

Barbara SAVED my hair, she did a fantastic and was so patient. I enjoyed her company and am so…read morethankful she was able to fix the wreck I had "professionally" done

I have been a happy customer of Tangles for almost 11 years. I have always seen Barbara Turner, but…read moreI love every stylist at Tangles and I've never seen bad hair in there! They will work with your schedule and get you a quick appointment. Price is comparable to every other salon, and they go above and beyond!

There was a 1 1/2 hour wait when only one other person was waiting. The noise level wasn't…read morepleasant. The rap music was too loud and other tv sounds. Walking in there were no pleasantries such as a "hello, a welcome of any kind or a "how may we assist you". Nothing!! I approached a hairstylist/ barber and had to ask about possible simple haircut. He wasn't much help and said he couldn't speak for the other two that were there. No communication and sense of assistance. I left.

My sons go here to get their hair cut and I'm pleased every time. The men here get them right and…read morethey also have food and drinks in case you get hungry while you wait and the food is very good and very affordable.

Great service! Convenient location. Easy to make appointments. Owner of the business us very…read morefriendly. My beautician Angela provided excellent hair care.

Omg y'all hands down this is a excellent salon!!! The stylist are all wonderful women and believe…read morein the help of the client's hair. My magnificent stylist is Angela. I recently decided to change my hair color and she was just as excited as I was. Mrs.Angela provided me with tip to keep my hair safe while at home and away from the salon. I appreciate the time and dedication she took to make sure I understood the defining details to keep my hair healthy. The environment is uplifting and in-powering to everyone that walking in. I almost forgot to mention the salon is alway I mean ALWAYS nice and CLEAN!!!!!!

I have thoroughly enjoyed both experiences at Primp & Prime. My first encounter was when I received…read morea manicure and pedicure from Tierra. I had the BEST mani-pedi I have EVER had!!! Nails looked perfect. My second experience was with stylist Jasmine. I have never received such a thorough scalp massage. Those fingers are magic! This salon is upscale and has all everything you need to enhance your beauty to the next level. Now be advised that the salon has rules, however this is only to ensure everyone is comfortable and enjoying the services rendered without being disturbed.

Upon arrival the receptionist handed me a small piece of paper with the dues and don'ts and what…read moreone would be charged if they were late or a no-show. 20 minutes after my appointment was to begin I was still waiting for services. Wasn't really impressed by the service nor the receptionist. Definitely would not go back

I gave a reference photo and STILL didn't get what I asked for. The worker literally blew off…read moreeverything I said. I asked for a specific shape and also ombre and got neither. I haven't been here in years bcuz of a previous bad experience, but I see notinfo has changed

I decided to visit this location after my normal contact decided to take some time off. Upon…read morearrival, there were quite a few ladies waiting for service. It was pretty warm inside and quiet. There was no music playing, no conversations and as a matter of fact no one greets you once inside. (Reason for the star removal) Luckily, I did not have to wait too long before being called. Ruby took care of my brows and she did a wonderful job! I have thick brows that can be a bit difficult to tame, but she handled them really well and did not thin them out or chop off the ends. This was a good option for me in the Southaven area and will be my choice going forward whenever I don't feel like traveling out to Cordova.

Awesome classic haircut by Theresa!! Atmosphere was great and store was very clean. Use the online…read morecheck-in app to save time waiting in lobby.

They didn't cut the back of my hair evenly -- it looks like I've got a damn ocean wave back there…read more Can you brush my hair a bit more gently? I'm not an animal

I tried to give them a few tries since I'm new to the area and Alaa is who I came to like at this…read morelocation but she's been gone a few weeks maybe months. So I decided to try the others...1 older lady that I liked the last time was doing a facial so I couldn't get her and then a short younger girl with extremely thick brows...she seems aggressive to me....she was talking very loudly over my face and her breath was horrible the last time I came. She also messed up my brows and covered her mistake with the tint. Today takes the cake tho and I highly doubt I will return. I've been to Bombay Cordova and on Park for years...never a problem. They were always Very professional. Clean work areas. That is not the case with the Southaven location. First let's start with the location. It's not clean, it's dirty, not inviting at all...no salon decor like the other locations. There's always a stinky smell like someone recently pinched one off or took a dump. I'm sitting here currently waiting on the young lady to go get tint for my brows that she just threaded. She's been gone nearly 20 minutes and I'm just listening to them stand in the hallway talking as if their lobby isn't full. She just got back...I remind her that I also want my chin threaded. She's so busy talking that it takes her 20 mins to apply the tint to my brows...she tells me to sit somewhere else while my tint settles and I remind her again that I wanted my chin threaded. She sighs as if I just asked to borrow her wallet! I keep my warm demeanor bc if it weren't for my engagement photos that I'm taking tomorrow I would've walked out and just went somewhere else but she's already threaded me at this point. I just need the tint.I just despise blatant obvious bad customer service. And playing and talking as if you don't have customers literally waiting on you to finish their service. I've never had anyone take that long to get tint for brows. And when I tried to ask the older lady who did my brows the last time if she could check On the young lady getting my tint and she totally ignored me. I only had to wait 8 mins to be seen but it took her more than 50 mins to thread my brows and apply tint bc she played and talked the entire time. Not to mention either she used a stinky towel to wipe off the tint or it was her. She didn't have the boo-boo scent before she applied the tint but now I'm wondering if she pooped while my tint was resting and it got on her fingers....ugh. Never going back and I don't like my brows!

Sunday, June 16, 2024…read more Service provider refused to provide me her name for this horrible service. I have been getting my eyebrows and upper lip threaded for 20 plus years all over the country. I have never received such poor service. I was even THREATENED not once but TWICE! I requested eye brows and upper lip. The lady threaded my eyebrows. Then proceeded to apply WAX to my upper lip. I did not request any waxing. She did not apologize. She removed the wax then proceeded to thread my upper lip. She should have not proceeded to thread the lip where the wax was applied. The skin is more sensitive after the wax was applied but she did. Afterwards she applied some scented product to my lip. I HAVE SENSITIVE SKIN!!! I asked her what she applied. She mentioned baby oil. She did not ask if I have sensitive skin or any skin concerns. She said I did not put anything on my paperwork. There was no paperwork or consultation provided prior to the service. I requested her name and manager information but she refused. I took her picture for reference. She put her finger in my face, threatened to break my phone, and do physical harm. Horrible service!! No way any customer should be treated this way!

Hard to get an appointment. Finally did and my 13 year old daughter wanted bangs. ShowEd hair…read morestylist,(Halle) picture of bangs she wanted. She was so busy talking to other hairstylist that she cut them crooked and too short. Won't be back