Gould's is a local Salon Spa. I got my hair cut at Gould's downtown and get my nails clipped.read more

I had a shampoo and style blowout by Connor. Amazing!…read moreI was in town for a wedding and I wanted to look my best. Thanks to Connor I looked great. The salon is nice and I did not have to wait for my appointment. People in Memphis, you have a gem in your downtown!

Very reasonable in between beauty shop appointment wash & roll spot! With so many extras deep…read morecondition, color, etc! 10+

BS service. They say you don't need to make an appointment but when you show up, the whole staff is…read moreleaving and closing up shop early.

Ms. Caritas is awesome she took the time and care on my manicure and pedicure the experience was…read morevery relaxing and calming this was definitely a treat that I will be enjoying many more times truly a beautiful experience

I'm town for a week & needed a quick bang cut and highlights. I got a quick appointment with…read moreKatrice and was so happy after my experience. Before & after photos later. First positive: My stylist was ready for me at appointment time. She consulted with me fully and didn't make me feel bad about my opposing cowlicks! Katrice understood exactly what I requested & she also gave me a few lite suggestions that were excellent. She is professional and knowledgeable. She quickly got started on my highlights and worked to incorporate them into my previously colored hair. After the consult and allotted time for My highlights, I was taken to the shampoo bowl where I received the best shampoo & toning from Kailey. She explained everything she was doing prior to doing it; she asked about my comfort; she made sure to tell me she'd be gone for a minute or two while waiting for the to I g. She conferred with Katrice & I received a nice neck massage after lifting from the bowl. Back to the chair and Katrice dried my hair before cutting my bangs( I asked for a dry cut). She did an excellent job and left me feeling incredible about my hair! She is a true artist and professional. I will be driving back from OKC every 6-8 weeks to see her. It's worth the drive! Thanks Gould's - you have 2 superstars in Kailey & Katrice!

Talk about something different!!!! I was thrilled to see how modern this place is!!! Everything…read morelooks up-to-date/new from the styling chairs, hair tools, washing bowls/seats, etc. I'm 4'11...therefore I have to scoot all the way to the bowl while laying back, which could be quite uncomfortable. The washing bowl adjusts for height and the seat reclines for extra comfort. A+++++++++++++++++++++++++++++++++ I have seen many advertisements for this place, mainly on Facebook. I was experiencing a bad hair week (LOL), and decided to go to their website to book a same day appointment. Booking online was very easy, and it requires you to enter credit card information to hold appointment. It also gives you options of picking between multiple of stylists. The stylist I selected was Ty. I was able to view her work online as well. I was greeted as soon as I walked in the door, which I found very welcoming. Wait time was under five minutes, which I was definitely surprised. I'm an before time/ on time kind of person, so I was extremely happy to receive service at my given appointment time. Ty was very nice and knowledgeable. She made sure I was comfortable in every aspect as possible. I enjoy getting my hair washed, and she didn't disappoint. I was satisfied with the results. Even though I found it quite expensive for a silk press ($75 wowwww!), I did appreciate the fast service. I would definitely visit this place again.

Yadi is the best nail tech i've ever been to. She is so sweet and takes absolutely amazing care of…read moreme everytime. i've never had a bad experience with her. she does the best manis and pedis. only person ill ever trust to do my nails

Caroline is the best! She is great with color and cutting your hair to flatter your face. I love…read morethe atmosphere, decor, and cleanliness of the salon. Best salon I have been to.

I was scheduled for a massage, for which I arrived 5 minutes late (according to bank clocks,…read moreComcast time, etc.), and the massage therapist was incredibly rude. I was prepared to apologize, accept 5 minutes off my time, no problem. But she chewed me out in front of everyone in the salon, during which all employees and customers stopped what they were doing to listen, offered only 20 minutes (do they not build in a few extra minutes for changing clothes and such?), then when I declined, stormed out. My friend and I decided we did not feel comfortable staying for manicures and pedicures, so we went elsewhere. I really tried to give the benefit of the doubt. Later I attempted to speak with the owner/manager and explain that I felt we were treated poorly. She said she was standing there the entire time, we were late, we should have called (five minutes, really?), and chewed me out AGAIN. I told her she had just lost two people's hair business on top of the other business. She said she wasn't going to listen to it, and she hung up on me. I had one witness to the incident in the store and three to the phone conversation. Nobody could believe it. I tried very hard to make this right, to give the benefit of the doubt, but apparently this is how they do business. If you want to be treated with respect, I strongly advise you go elsewhere. I can accept that I was a few minutes late, and that was my fault (we thought we knew where it was, but we did not exactly), but all of that information could have been communicated in a professional and courteous manner instead.

Go at your own risk because the owner keep an attitude and don't expect them to care if you are…read morehaving any issues with hair breakage, or any other hair issues.

The only reason I didn't give 5 stars is sometimes you have to wait for service but the quality of…read morework is excellent. This place is always clean bathrooms clean friendly yes no issues just wish it was closer to where I live. To tell the truth I never give 5 stars, maybe if they had 4 1/2 stars that's what they should receive.

This was my very visit and I am very pleased with the service that I received. I got the style that…read moreI asked for and it's nice. The salon is clean, great lighting, the owner is very professional and nice. Ms. Angel Jackson-Sailes, is also Paparazzi representative and saleswoman.

I received the full service treatment with hair care treatment the owner and stylist Angel Sales…read morewas very professional also easy to talk to what's the best coarse of action to take when it comes to the care of your hair I was very pleased with my hair the experience was great and she made me very comfortable

Really nice salon. Have been serviced by Nagi and Yusra and they're both so lovely. They always…read moresqueeze me in!

Wonderful! 5+ Ms. Sara Yusra took me as a walk-in on the day before Christmas Eve. Realized it was…read morea long, very long shot, but I tried anyway. She had a 'running late' client and all I needed was a quick cut. It worked out well for all of us. Ms Sara was an exceptional stylist. She knew what I wanted and needed from my few words and saved photos on my phone. I was almost teary eyed. My hair had not looked so well in years. Sara is a Master Stylist in her heart, hands and in my opinion.