I can't say enough great things about my experience! I was referred to Norma by my family, who have…read morebeen going to her for a while and have always had amazing things to say -- and now I completely understand why. From start to finish, the process was smooth, organized, and stress-free. She took the time to answer all of my questions, explained everything clearly, and made sure I understood each step. I never felt rushed, and I truly appreciated how patient and thorough she was. What really stood out was how professional yet personable she is. Taxes can feel overwhelming, but she made the whole experience feel manageable and even reassuring. It's clear she genuinely cares about their clients and wants the best outcome possible. I'm so grateful for the recommendation and will absolutely be coming back next year. Highly recommend to anyone looking for someone trustworthy, knowledgeable, and easy to work with!

Melissa is exceptional at managing business accounts. Her experience is truly impressive -- she has…read morehandled accounting for large companies while also supporting many small businesses with the same level of dedication and expertise. Personally, she has been doing my taxes for over 8 years and has consistently gone above and beyond for me and my family. Her corporate background is a huge plus and gives me even more confidence in her work. I not only highly recommend her -- I've referred many of my family members to her and gladly share her business cards because everyone needs someone trustworthy and knowledgeable like Melissa to handle their business and tax needs.

Sharp tongue and nasty out the gate! Could not get a word in to inquire about services. Harris…read moreanswers her own calls with a vicious tone. If you DO NOT need new business then leave a voice mail stating that. No business owner or potential new client would trust that type of greeting or treatment in the initial call. Better yet get a secretary to screen new clients who possess kindness, emotional intelligence and courtesy that you apparently lack. Get over yourself! People beware

Trish answers the phone herself, very professional and knowledgeable. Even when she doesn't answer…read moreshe does call back as soon as possible and does take her time to give info and assist. I couldn't go through with her although the cost was reasonable, they mainly use PayPal which was hard for me to process but either way, I appreciate all the insight she was able to give.

I needed someone to do my taxes. I decided to go see my family's tax preparer. I am happy that I…read moredid! While there Tiffany was so accommodating! She listened to my concerns and was knowledgeable when answering my questions. She helped me reduce my current tax balance and I am very pleased with the services. I will be referring others! Thank you Tiffany!

This is a fraud, she advertises money back guarantee, and actually wont honor it, after spending…read morehundreds of dollars, did not change anything. credit score was the same as when started but she offered no solutions. Tiffany is a sham, and I warn anyone thinking they will get help, all she does it take advantage of innocent clients, and steal there money. Stay away from this business so you dont loose hundreds of dollars like I did.

We have been coming to Linda for filing our tax returns for the last six years. She is an excellent…read moreperson, and is even better with taxes. She remember many of our tax details from the previous year's and follows up on the necessary items. She has our business for a long time.

WARNING: **You won't get your FULL tax refund back and you will run in to problems with the IRS if…read moreyou use Mattie Johnson as your tax preparer!** We used her from 2016 to present and never again! I received a letter from the IRS just after we submitted our 2017 taxes saying that we need to amend our 2016 taxes as a 8962 form (for healthcare) was not filed with the 1095 forms we provided to her. We are in jeopardy of losing our premium tax credit for 2018 for healthcare because of this. When I called her to address the situation, there was no sense of urgency and she also tried to deny that we provided her our 1095 forms needed to complete the 8962 form that she clearly received as she had copies of them in our 2016 tax return compiled folder of all paperwork from HER. Our 2017 taxes are also on hold as of now because she did the same thing. We provided our 1095's for her to file form 8962 with our taxes and it was NOT done. Nonetheless, she tried charging me $250 because she said our Earned Income Credit was a lot of work (because we have 2 kids). ??? Most important thing is that we were expecting to wait the typical 21 days to receive our 2017 tax refund but now has turned into 3 months of waiting. We had to complete and submit the 8962 form ourselves for 2017 and it takes 6 weeks once received to get our refund on top of the 21 days we already waited. When I would call to follow up on the status of amending our 2016 taxes as well as correcting our 2017 taxes I was always given an attitude and rushed off the phone. She was not well educated on filling out the forms which cause a lot of back and forth calls to her telling her to correct the info. It's like she was mad at ME for the mistakes SHE made. She has put my family and I in a financial bind because of the delays and mistakes on her end. I even heard her complaining about me when they had me on hold. She did not do anything to correct her work. We had to fix everything ourselves and submit everything (2016 amendment & corrected 2017 taxes) ourselves. Upon doing so, we realized that more money was owed to us by IRS. Very unprofessional and unkind. Save yourselves some time- you are better off using Turbo Tax.

In 2014 my tax preparer decided to retire and after tax season sold his business. He assured we…read morewould be in good hands with the transition to Mattie Johnson at Johnson & Associates. As such, I agreed to be one of his clients to move to the new business. An assistant with Ms. Johnson contacted me by phone in January indicating I could email my documents and they would prepare my taxes and contact me to pick up, sign, and pay for prep fee. This was great for me. I emailed my documents on 2/20/2015. On 3/2 I reached out asking for status by phone and email with no response. I emailed again later that week. Again, no response. I called again on 3/10 to see about an appointment to complete my taxes as my daughter needs to complete the FAFSA. I advised the assistant Joyce that I had an email from Ms. Johnson seeking additional information. I advised I did not have the information needed but had other information to be used but needed to know what specific numbers Ms. Johnson needed. I was asked at that time to proceed with the numbers. I again asked which numbers. Joyce was going to have Ms. Johnson call me back which she didn't. I called again later the same day 3/10 to find out what was needed from my documents. Ms. Johnson got on the line and talked to me in a demeanor suggesting I was stupid. I stopped her and asked her not to speak to me in that tone as I was not stupid, I was merely seeking the info she required so I could get it to her. She excused her behavior as stress. I sympathized, advising I knew it was a stressful season for her; however, she didn't need to be disrespectful by talking to me in such a manner. I thought we resolved the issue here as she advised what she was looking for and I emailed it over. While I was drafting my email she put me back to her asst Joyce who proceeded to set me an appt. At that time I inquired about the cost for tax prep and was advised $35 for my daughter and $155 for me. I questioned the sharp increase because I had assurances from my previous tax preparer that my tax fees would only go up 15%. I advised Joyce that I paid $135 total for my tax prep AND my daughter's tax prep, thus $190 new total was well over the 15% increase even Joyce indicated was to be charged. She told me I had to take it up with Ms. Johnson. Ms. Johnson sent me an email this morning that she does not negotiate her prices (I wasn't asking for a negotiation, I was asking for clarification) and she does not argue fees with clients (again, not arguing, just asking for clarification of the 15% vs 50+% increase in charge). She ended with "have a good life." Extremely unprofessional. While some may like her well enough, this is not a business I would recommend to anyone because of this encounter. It is unfortunate because I did trust my previous tax preparer's decision to send me to her for future tax prep. I should have went ahead and found someone else when she wasn't returning calls or emails for status updates; however, I did try to give the benefit of the doubt. Never again. Go with your gut and if your gut says walk away, do so.

Working with Marci has been delightful. She's professional, knowledgeable, and THOROUGH. Fees are…read morevery reasonable and I've worked with many CPAs and Accountants over the years who charged me more and yet I got less. I was 2 years backed up when Marci came in and now I'm all caught up. She even helped me file my business tax returns MYSELF which ultimately saved me over $1,000 in fees alone.

Lynn is great! I was clueless when it came to my taxes and had a lot of fear walking in. Lynn…read moreconfidently walked me through the process, did my taxes, and I will use her again and again. I highly recommend her.

Lynn was amazing she did our taxes and worked so hard to get us the best refund she could very…read moreprofessional and great to work with! I definitely recommend her!!!

Would not recommend. Very hard to work with. Must adhere to…read moreher time lines, rules, and very not very accommodating. Expecting you to return all tax information in 48 hours or she refuses to add any additional write offs you may have forgot about etc. Very Stressful Experience!

Jamie is amazing. Very efficient, kind, and knowledgeable. My taxes were a little complicated and…read moreshe was able to walk me through the process with ease.