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    Martin & Sons Reglazing

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    7 years ago

    It's a year and half later and it looks like the day it was done!! Not a single chip or blemish!!

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    6 years ago

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    T-N-T Pools

    T-N-T Pools

    (10 reviews)

    I needed to fix my backwash port on our filter because the part where you attach the hose broke. I…read moretook it in hoping to buy the parts to fix it and Tim had the parts and volunteered to fix it as I have no experience with PVC pipes. It is the kind of offer you don't get at most places of business, and greatly appreciated. I have been going to TNT for many years and the service and expertise of Tim and Amber is top notch. I highly recommend their business. Jerry Smith Okemos, MI

    On Tuesday, May 18, 2021, I researched, online, a new pool filter valve to get a feel for prices…read more Called here for availability...had to take the valve in for identification. Owner found a replacement, couldn't/wouldn't say if it was a direct replacement or a substitute, or if he could get it next day for sure, & told me $196. I showed him the picture/info I had saved from my research & asked if it was the same one...if so, I could get one online for $100. I fully expected him to knock a few bucks off the price but instead he exploded, yelling at me that I'd wasted his time & insulted him by "googling" the info right in front of him & that he had a brick & mortar store and had to make a living. He used a lot of "f**king" & "f**k" in his tirade, and told me to "get the F**k out of here and never come back." If he'd of offered me just a little off, I'd of bought from him just to have it right away. Instead, I'll never go back here again...not for a bottle of chlorine or a test strip. I've been a customer here for 5 years, buying all my supplies here. I'm really sorry I already bought 2 cases of chlorine last week here. Last year, he gouged me $80 for a pool pump basket cover that I knew I could get online for $25, but I needed it right away as grandkids were in pool when it broke, and he had one in stock...so I paid it without complaint. Incidentally, I did order the valve online, for $114 & free shipping , got it the next day and installed it. If I'd been willing to wait a week for delivery, I could have bought it for $89. (I wonder what he pays wholesale for it if I can get it for $89) From now on, I'll go online or to Menard's for my supplies. I like to support local small businesses, but I have to "make a living" too and that involves finding the best values I can on a modest fixed income. I can't afford to support local business to the tune of paying up to 300% markup. Needless to say, I've told my 3 neighbors with pools about this incident.

    Menards

    Menards

    (20 reviews)

    $

    Menards doesn't believe disabled adults need mobility carts. The store in West Lansing, MI has…read moreonly one operating cart! Of course it is always in use. They are very disrespectful of disabled customers. My husband had to walk through the store for needed items despite being in pain. We've complained before without any action taken by the store. They harassed us about receipts from the pickup area. They treat you like a criminal! Don't shop here.

    Zero if possible. As a long time, loyal customer, I am disheartened and frankly disgusted by the…read moreway I've been treated the last month. Yes, month! I ordered a product in-store, at the same time as purchasing other items and the employee said I'd receive a call or email in a couple weeks once the item had shipped. After a bit passed the time I hadn't heard anything so I stopped in to check in on it. To both of our surprise, and mistake, we saw and realized the order had a delivery date of the year 2027. I asked if it was real, or a typo, or something that could be addressed and fixed. Then he checked for it online, and the item and all its variations were gone, even the corresponding sku number was attached to a different item all of a sudden. He was unsure and was eager to help, get more information from the vendor. He notated my contact info, and said he would get back to me soon. Almost a week later, I was called and told the item was no longer available to Menards, and that I would need to be refunded for it. I said okay, but that I had just had foot surgery literally 2 days ago, and that I would be in for the refund as soon as medically allowed to be up and on my feet again. Since then, that Menards store has called me EIGHT times, leaving voicemails asking me to come in for the refund, it had only been a month. I let them know I had an appointment that week and would then know better when I could make it in. She was insistent I come in, to which I asked why it was so urgent I rush foot surgery recovery to come in for an error in your system. It was said to me that the paperwork was cluttering up the work area and needed to be cleared up. Are seriously expecting me to believe a big box company of your stature doesn't have filing cabinets or proper processes to keep paperwork in order? I went in yesterday to get the refund, however I was denied the refund of the money I paid because the card I used was no longer active- it had expired. Credit and debit cards all come with expiration dates that are enforced and are out of the cardholder's control. So, I was told that basically, my money is being held hostage and the refund was available as store credit only, regardless of the receipt in my hand or the base error being of your cause. This is wholly unacceptable and certainly feels not legal at all. I am prepared to provide the dates and times of the phone calls if necessary. Monica and Roland are the unhelpful and disrespectful managers of the south Lansing, Michigan store, #3158.

    Martin & Sons Reglazing - contractors - Updated September 2026

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