The owner appeared to be fair with his price over the phone. When it came time to pay once the…read moreservice was completed, he increased his price by 500%. The whole reason I went there after calling around for estimates, was because he said $40 to change the tail lights. He did pay for the part. So I'll give him that. But the difference doesn't justify why he changed his price once everything was done. This to me was unprofessional & he lost my business. sad that men do this. Rather than argue, I just won't return and let others know he flip flops on the price when the service is done. Don't go here.

This is the one mechanic I feel I can really trust. A friend took his car to him one time with…read moreissues and Mr. Solis told him that it was just a loose cable. I decided to try him, I've taken my cars to him about 10 times and I feel like he does a good job and more important that I can trust him. I have another mechanic close to my house that I trust but Mr. Solis is my go-to mechanic

I had two experiences with them: one good, one very frustrating…read more Good: Had to go get new transponder keys made for my husband's car - though they took longer to do this than they had said they would, the wait wasn't horrible and their waiting area was nice. The price for the keys was less than I had been quoted by area locksmiths. They did an allover check of the car (and washed it - nice!) while I was there and recommended new brake pads, also pointing out there was a recall repair that needed to be done. They ordered the parts for the recall and scheduled the repair very easily. Kelly was the service advisor - very professional and courteous. (Something strange: It was Valentine's Day and they gave all the female customers a red rose...WAY corny and kinda weird, in my opinion) Bad: Took the car in for the recall repair - handed over the key to Kelly and she said, "Will you be waiting with us or are we dropping you off somewhere?" Well, she had said it was a 5-6 hour repair, so, nice as their waiting area is, I wasn't planning on parking myself there the whole time. I assumed they would have loaner cars available - every other dealer (and most non-dealer repair shops) I've ever been to offers a courtesy vehicle while my car was being serviced. Kelly said "We're one of the only Honda dealers I know of that doesn't offer loaners. You can rent a car from us, though." I just asked for my key back and asked what other Nissan dealer in the area DID offer loaner vehicles. She was kind enough to direct me to a dealer south of Conroe and I'll be going there. I know I shouldn't expect amazing customer service from a dealership (frustrating to say, but true) - but seriously, I don't want to *rent* a car from them while they're fixing a manufacturer problem on my car. We had been thinking about doing a trade-in with them - that won't be happening now.

Top notch with everything!…read more Traveling from out of town, my truck blew its u joints and drive shaft on the interstate nearby. I was towed in with my small child and dog. They were friendly, professional and sympathetic to the situation I was in. They were able to get me into one of their loaner cars, overnighted parts in from Dallas, had my truck fixed and washed by noon the next day. All of the staff and service manager were attentive and had plenty of folks on hand to make sure there were no waits for anyone. The total price for repairs was very competitive. I was pleasantly surprised. I would recommend to anyone.

On July 28, 2025, I brought my vehicle to Humble Tire & Automotive for a routine oil change. I had…read morealso used their services for my previous oil change and returned because of the excellent service I received from two particular technicians. Unfortunately, upon my arrival, those technicians were busy, so a different technician handled the service. Based on his interactions--asking the other techs for guidance--it was clear he was either new or unfamiliar with the specific requirements of my vehicle. The facility allows customers to observe the service right in front of you, and I watched as the new technician drained the oil, lowered the vehicle, and added new oil. He then indicated the service was complete. While I noticed that something about the process felt different from prior visits, I couldn't immediately identify what had been missed. As I paid, I asked the technician I was familiar with whether they also check fluids during the oil change. At that point, the technician who serviced my car admitted he had forgotten and went back to add washer fluid. Two days later, on July 30, I realized what had actually been missed: the oil filter had not been changed, even though this was included in the service I paid for. I immediately called the shop. They insisted the oil filter is always changed, but I assured them this had not been done and offered to return so they could inspect it themselves. When I arrived later that day, the two original technicians--whom I trust--removed the oil filter, confirming it was indeed the old, dirty one from before. I took a photo and sent it to my husband. The original technician falsely claimed that he had changed it. I told him I had watched the entire process and saw otherwise. I emphasized that while I understand mistakes happen, I do not appreciate being lied to. The filter clearly had not been replaced. As I was leaving, my husband called and suggested that we should at least be compensated for the inconvenience--either with a refund or a free oil change. I agreed. Since I was already out of the parking lot, I called the shop. After multiple attempts, someone finally answered--who turned out to be the manager/owner. I explained what had occurred and informed him that we were requesting compensation for the incomplete service and inconvenience. Instead of addressing the issue professionally, he implied I was lying by saying the filter was theirs. I reminded him that I'm a returning customer and they had performed my previous oil change, which their records could confirm as to why the filter was theirs. When I suggested compensation, he responded dismissively and said I was "incorrect," claiming a filter can last through two oil changes. I explained that such a claim was unacceptable. He then made an offensive and generalized statement: "You people always want something for free." I was shocked and offended. At no point did anyone at the shop offer to make things right, outside of changing the filter at my request--I had to advocate for myself entirely. I calmly explained that I wasn't demanding anything unfair--just suggesting reasonable compensation for a service I paid for and did not receive. The owner said I should've asked for a discount instead of something free. I replied that it would have been good customer service for them to initiate that offer, especially given it was their mistake. I went out of my way to return to the shop after being out of town, simply to have them complete a service they should have performed correctly the first time. He continued referring to me as "you people" and eventually offered a mere 10% discount--while still speaking to me in a rude and condescending manner. When I told him I didn't appreciate the way he was speaking to me, he talked over me and finally said, "You people can just go do business elsewhere. We don't need people like you," and then hung up on me. I have never experienced such unprofessional and disrespectful customer service. I remained calm and respectful throughout, but I was treated as though I had done something wrong for simply expecting quality and honesty. I still believe compensation is warranted--not only for the mistake, but for how poorly I was treated. For the record, I have visited this business three times--twice for my vehicle and once for my husband's. Each time, we were paying customers. Our money has always been good. Their service was not. This experience has shown a complete lack of integrity, professionalism, and basic human decency. I will never return to this business, and I will not recommend them to anyone else.

Reasonable priced. Great people. Fast service. Been using them for years. Air up tires, repair…read moretires, state inspection

From the first call to set up the appointment to the pickup today- they took wonderful care of me…read more They called me to set up appt and noticed there was a closer location to me - they changed the appt and helped me change the rental car location as well. When I dropped the car off the rental car place didn't have a car approved by my insurance available. As I was calling the insurance company, the receptionist at Crash Champions was calling enterprise and getting them to help me out. I got several texts keeping me informed of what they were doing and when it would be ready. It was ready before promised and in the text they sent to tell me it was ready, they told me I could drop off the rental when I picked it up. My car looks great. I felt cared for all the way through the process and they went above and beyond what I would expect. Great people, great service, great communication. Haven't had this great at experience anywhere in a long time!

My car was backed into -- I had a witness and proof -- and Farmers still made this a nightmare from…read morehell. They pushed me to Crash Champions Lake Conroe, and I had to go back 4-5 times just for them to take pictures and fight over estimates. When they finally "fixed" it, my car came back three different shades of paint, overspray everywhere, fish eyes and trash all in the paint and half the damage still there. Total trash job! Crash Champions on Lake Conroe is the worst you could ever deal with. Zero accountability, zero respect for customers. Don't walk -- RUN the other way!

Excelente service bob is a great guy honest and trustworthy. I like taking my car here because i…read moreknow that if there is something wrong he will tell me and make sure that is the only thing wrong.

This is MY mechanic. These guys are stupendous. Took my car to Vic's once, and after being less…read morethan thrilled, Auto Tech was recommended and I've never looked back. I feel very comfortable and trusting of the work Bob and his guys do. Sometimes I feel like they should be finding more problems with my car lol! But they're honest, keep me informed, put up with my stupid questions, and are all around just great. I don't even live close, and unfortunately they don't have a shuttle service, but they're absolutely worth the hassle for me :) But yeah, they're great, my last time in for repairs Bob let me know that my AC was about to die and all the other issues coming up on my car so I could be aware and either get a new one or be prepared to suck it up, I appreciate the honesty and forewarning! Full endorsement from me!

No longer Scott's automotive. Went in for a quote, hispanic man sitting at front desk barely made…read moreeye contact , to busy staring at computer screen. Guess great customer service left with Scott.

It was fair pricing. They got the job done. Good location. Not too busy .I will return.read more

Wish I could give a review but after making 3 appointments, I never had anyone show up. No phone…read morecall, and no consideration for their customers. I have since found another company at a better price

Jason was on time and paid attention to details on his repairs to my truck. Excellent job and…read morefraction of cost of body shop. I would definitely use Dent Lion again for vehicle body work.

My overall experience was great! Everyone here was patient & willing to work with me. Would…read morereccomend to anyone looking to finance a vehicle! I would reccomend asking for Juan Martinez. He was super communicative and understanding!

Im excited with my purchase! Although my credit isn't great, Luis and his manager took about a day…read moreand a half to negotiate with a lender and they finally came through!! I'm so excited with my 2024 Hyundai Sonata!! When stopping by, asked for Luis!!