BEWARE!! I purchased a Ford Fusion in April. I have had my car in the shop twice.... one for a head…read moregasket and NOW for a new fuel pump. DO NOT BUY!!

my daughter was sold a vehicle that was titled and now we are stuck with a payment for a car that…read morecan't be driven. Don't trust what he tells ya

Good people, good company. We bought a great 2017 F350 dualie but we didn't notice it needed new…read moretires (6!). Were still very pleased with our purchase.

After totaling a great car, I had shopped Internet and other dealers, but when the others were curt…read moreabout how much I had to spend not being enough to purchase anything decent. I just knew to wait. I happened by VMC and pulled in and hoped. I had to wait to recieve actual funds, however I was welcomed by a knowledgeable female sales person who encouraged me to return after I received payoff. Two weeks later, I was met by the GM, Brod Mophet, who had just received the perfect car for me, from a repeat customer. In less time than it takes me to grocery shop, I had inspected, driven and purchased the vehicle, which was in really good condition. Mr. Mophet, realizing my dilemma, made the deal work for me, plus called original owner to check on a concern I had discovered in research. The owner let him know about something he should check. Well, still within the next few minutes, he agreed to take care of concerns and asked if I wouldn't mind giving him time to make things just right FOR WHAT I HAD! There was none of the "No, This is an 'as is sale' for your funds." Or, comments like, "Come see me when you're serious, no way your getting a car like you had for that amount", or completely ignoring me as a well known used car resource had done. He knew I was in a bind, and all that seemed to matter to Brod was getting that gorgeous car ready for me. He could have sent me away, tried to flip me into a car I couldn't afford, or charged more than I had. He did not. As we were leaving, I was so thankful that in an hour and 45 minutes, including everything. I was on my way. Truly this dealership is concerned about their clients having a 'victory', as well as making a sale. Victory Motor Cars where clients are the winners. Highly recommended over competition. Go back often. New pre-owned cars come in daily. I posted my picture, which I never do, because I'm not an employee, I'm relating a real experience.

I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!

There is a great team at this dealership! I lost my car in May due to a hit and run driver. No one…read morewould help me get into a car. This dealership looked at my numbers and presented me with several options that I qualified for. I was in my new car in a matter of hours over two days. The SUV I'm in now is everything I could dream for in a replacement to my totaled car. I truly thank this company a lot for their help!

Met with the guys a Cyber Motors in October of 2009 and purchased a 2004 Jeep Wrangler. Randy and…read morehis employees were helpful in helping me sell my 67 Ford Mustang and took care of the bulk of paper work. My overall experience was excellent to say the least. I would recommend these guys to anyone looking to buy a good quality used vehicle and sell one. They do charge a fee to consign your vehicle if your looking to sell, which was worth it for me. Check out the pics...

Our family has bought several cars from them. They are super responsive and will definitely go out…read moreof their to help in any way they can to get you in a vehicle. Our credit is far from good and they got us in a nice loaded Armada. The owner is super nice and Jimmy and Francis are amazing. I highly recommend them especially if you really need something and can't get financing anywhere.

Update: Your Car Store manager after many calls and text has finally got in contact with me and are…read moregoing to pay the $508 in installation at @Buckalew Cheverole. They are honoring their word and paying for my dashboard to get fixed. Manager jimmy doest answer phone calls after Your Car Store Mechanic destroyed my dash board. Still trying to see if they will pay for installation which is over 500 dollars. No response. All I'm looking for is a yes or no on fixing my dash. Broken dash from a botched job. Both Francis the car salesmen and Jimmy the manager told they would REPLACE the dash. They glued a cover on my car in the wrong color then screwed two screws in the side of my vehicle dash to "hold it " in place. When coming to pick up my vehicle when they supposedly "replaced" the dash the mechanic lied and said the car was setting when in reality he had not touched my car. When I called for an update another women I don't know her name was flat out rude. When I came to pick up my truck to reschedule the "replacement" of my dash they LOST MY KEYS! they simply couldn't find them. Car store manager Jimmy refuses to answer any calls of mine to see if the owner will pay to install a new dash. Get everything in writing.

this place is great! they work with you as long as you communicate and they are very understanding…read more i have never had a bad encounter thus far and i have bought 2 vehicles from wooldlake already. they are genuine and easy to work with.

they have trackers on your car but they don't tell you, the lady in the front window is very rude…read moreand doesn't know how to talk to people honestly.

These guys sold my 99 Honda Accord EX quickly and at a good price. They made it easy for me and I…read moreappreciate the great service ... would be happy to recommend them to family and friends.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!