I brought my vehicle to Eagle Auto & Transmission for a diagnostic only. I did not authorize any…read morerepairs or teardown. After the diagnostic, I was quoted $2,700 for a clutch and flywheel replacement. When I declined the repair, I was told I owed $350 to retrieve my vehicle -- a diagnostic fee that was never disclosed upfront when I agreed to the diagnostic. I questioned the pricing because the parts quoted were significantly higher than OEM-equivalent parts available from reputable suppliers. Instead of a clear explanation or written breakdown provided in advance, the situation escalated. I ultimately paid the fee under protest in order to retrieve my vehicle. I understand shops need to be paid for diagnostics, but fees should be clearly disclosed before service, and customers should not feel pressured when they decline repairs. I strongly recommend getting all diagnostic fees and estimates in writing upfront before using this shop.

I haven't actually been to Eagle, but I've had a great experience with them…read more You see, my truck broke down in the middle of no where....in the middle of the night....in Louisiana!!!! I Had my wife and my mother in law with me, but not our bags! They were in another hotel & we were paying 2 hotels for one night! ( I wonder if our bags missed us? Lol) anyway, our hotel was about all there was around us and ever time I googled "auto repair near me" it gave me Lafayette ( which was 49 miles away & the truck squealed & popped like the wheels were coming off! I googled again & it gave me Spring Texas accidentally assuming " near me" meant I was at home...in Spring Texas ...so Google accidentally gave me " Eagle Auto..." Jeff let me know I was too far for them when I gave him the hotel's address! I had no idea he was in Spring! That would usually be the end of the call right? Not so with Jeff.. he found a five star shop...five minutes away....by using his computer to help me out. The shop was great to us ...good price good work...friendly service....and quick enough for us to get back to our other hotel before the check out deadline for another night for our bags, lol. Thanks to Jeff, a horrible experience turned into a thankful one. He really went the extra mile for complete strangers and non- customers. If they'll do this for us....imagine what they'll do for you. Sincerely, Chris Clark Owner Tropica Interior Plant Services 832 884 2316

Service requested : check engine light. Turns out it's an Oxygen sensor and let me know the price…read more No upsells, just the facts.

Second time bringing my GLK350 to these guys. I won't take my car anywhere else! Matt and the team…read morehere always treat me so nicely. The service, upfront, fair, and transparent cost, the workmanship, you can't beat it. I've gotten sway bar links replaced and brake pads and rotors and the work was top notch and done same day on both occasions. These guys are so kind and knowledgeable, they really know these cars and it shows. 10/10 stars

The people who work at Precision are the best! I have never been lied to, cheated, scammed, etc. by…read morethem. They are honest, fair, and we'll priced. A wonderfully run company. My whole family have been going there for years. I won't take my car anywhere else.

Took my 2004 Chevy Silverado 1500 for work here today. I have no idea if their pricing is good so…read moreI'll let the photos speak to that! But it is a clean, pleasant place and the staff were polite, efficient and had the vehicle ready when they said.

Dennis has helped me numerous times at an extra fair cost. He has gone the extra mile to save me…read moremoney when he could have done what other car clinic's estimated at a much higher price. I appreciate his integrity and quality work. C.Saw

This is a Father/Son operation. They might do good work. I didn't get the chance to find out. The…read moreFather wasn't truthful with me, and the Son was a bit nasty. I was unfortunate to lose the air conditioner in my Truck while traveling through Houston with a 40 foot trailer accompanied by my wife and two small boys. I checked into an RV park near Oak Ridge Car Clinic's location and the were recommended by my neighbor in the park. I am on deadline to travel to Amarillo, and needed my truck fixed ASAP. I called them on a Friday and said I needed to be back on the road Tuesday, could they help. I spoke with the Father who told me to come for a diagnosis. He said I needed a new compressor and belt, they were shot. He said if he could get the parts he could get it done on Monday. He claimed that he spent Friday afternoon and Saturday morning searching for the parts and they simply weren't available in Houston. He said a friend of his that works for Ford told him that in a dire emergency they would come up with the parts to get the job done. I went to Ford on Saturday, and they told me they didn't have a service slot available until Wednesday or Thursday but they would be glad to sell me the parts. They had two in stock. So I bought the parts. I called Oak Ridge Car Clinic Monday morning, and the son answered. Said his Dad was on vacation for a week, he was all alone and had 4 cars in front of me before he could work on my truck. Then he got nasty. He said it was first come first served, and he couldn't promise me anything about getting the job done by my deadline. I asked why his dad told me that he could do it if he could get the parts, and he said, "well he knew he couldn't get the parts." So he was stringing me along and had no intention of taking the job and didn't want to tell me that. I called their competitor, next door, and they said come on over, we'll take care of you. This was a very bad business practice.

Just to let everyone know, these guys charge a $300 diagnostic fee according to Mike. I don't know…read morewhat kind of work they do but, even the dealership diagnostic fee was 1/3 of that.

I brought my 2012 Prius for an Engine light and a couple other problems I was willing to wait or…read moremake an appointment. Also willing to wait all day if necessary. I don't have an alternative other than waiting. Refuse to even let me make an appointment for a future date and wait on that date in their wait area. I guess the wait area complete with a big screen TV is just for show. Update: I went somewhere else. The engine light was caused by the gas cap. 15 minutes to diagnose and easy repair.

I absolutely was blown away by my experience getting my BMW serviced. These guys were excellent at…read moretroubleshooting and giving me a walk down of the vehicle's history and notable issues. The effort and professionalism gives you this rare feeling of trust with the mechanics in an industry where distrust vastly exists. Got solutions for forward problems I will eventually have and fixed alot of existing issues. Will bring my vehicle here every time, just excellent!

These guys are the best. Been bringing my MBs there for years and they are professional, honest and…read moreprompt.

please do not bring your vehicle to this transmission place they will tear your car up and you will…read morepay for it. These mechanics are all about money and the people at the front desk is in on it listen to me. They cricket especially if you have car Warranty they will break things on purpose for you and the warranty to cover it .

We took our vehicle in with a diagnosis. They told us they would take it apart and call us the same…read moreday to see what the solution was. They never called us. We called the next day and they told us the same thing. On day 3, the same thing happened. Day 4 came around and we told them to stop giving us the run around and tell us if they've actually gotten around to look at the vehicle (Probably not). They told us they'd call within the hour. Surprisingly, they did and told us it was something completely unrelated to the initial diagnosis. They are very good at keeping your car hostage and charging you an exorbitant amount for simple maintenance. We're not from the area and they can smell it here.

I was on traveling from Huntsville when my battery light came on. I called Lumans Auto Repair and I…read morewas told to bring it over. It was diagnosed an alternator replacement needed. They made sure to get me home and the vehicle back to me after the repair. I will definitely use them again.

I just love this auto repair shop. Everyone is very friendly. Prices are very fair. They do…read moreexcellent work in a timely manner.