I totally agree with you. Excuse my English, I'm from France but I'll try to explain as much as I can my TERRIBLE experience at Martin's Coiffeur and Spa. I am currently in Windsor for vacation and I was driving around looking for a Spa. I stopped by Martin's and took an appointment for full body massage, waxing and a facial.
I started with the waxing, the girl obviously didn't know what she was doing and when she said she was done, I still had hair everywhere. I got upset and since I realized they were not professional, I didn't want to do the rest. The owner Martin begged me to stay and promised me he will make me happy so I gave them an other chance to make it right. He suggested me to do the body massage. whaouuuuu, TERRIBLE!!! She definitely didn't know again what she was doing, first time of my life that I couldn't wait for the massage to be over! The oil she was using was cheap and smelled so bad, the shower they let me used was dirty with used razor blades inside...At this point I told her I didn't want to do the facial anymore. Then he insisted to serve me a meal which he said was included in the package and since I had to wait for my friend to pick me up, I said OK. I also had the glass of wine, lol! Then, this weird owner, Martin, started to take pictures of me with his cell phone while I was eating!!!! So weird!!!! I was now feeling very uncomfortable as you can imagine. Conclusion, he charged me 284$ for a crappy waxing and a what they call "a body massage"!!! Yes, you heard me, 284$ , the most expensive spa in the world with unprofessional staff and cheap products. First and last time. So if you want a good advice, avoid this place, this is a total rip off. read more