Very helpful. Brought in a Passat. They diagnosed the problems quickly and very reasonable diagnostic fee. Super friendly staff. You don't feel taken advantage of here read more

Martins German Service - Auto Repair Near Me - Roanoke, Virginia

What a great shop! Kind and quick but thorough. Highly recommend this business! Plenty of quality vehicles and some truly interesting showpieces worth stopping in to see. Will continue to recommend this shop throughout Roanoke. read more

Quality Service All The Way -- out-of-towner with PMS failure on high mileage Cayenne; took care of me as though I was a regular with fleet of high-end imports and did so in highly professional manner; even came-in a few dollars less than modest estimate for a modest problem as it turned out.... read more

I needed an inspection done on my truck and they got me in the same day. They were quick efficient and friendly. To top it all off, the gentleman that did the inspection handed me a paid for receipt and thanked me for my service because he noticed the disabled veteran license plates on my truck. I will absolutely be giving my business to them in the future whenever possible. read more

We were passing through the area when our Volvo started making a squealing noise and the engine light came on. The local Volvo dealership refused to look at the car. Martins not only looked at, they. Figured out what was wrong, got the part and fixed it. We were in and out in less than 2 hours. Super nice and fair. Life savers! read more

Great experience. Good team of people. Trust them to care for my cars. Glad to have this resource locally. read more

I took them my S550 because of a vibration. They told me my wheel was bent and needed new tire and wheel. I did this and it still did not fix problem. Took it back told me the same thing again. They forgot they had already got me once. Then their greasy fingerprints were all over my leather interior, visors. Steering wheel. Glove box. They are probably fine working on old jalopies, but not on anything nice read more

I brought in my old BMW because the engine would randomly shut off. They were able to take a look at the car the next day, and called immediately to discuss when they knew what was wrong. They researched the problem thoroughly and there were a number of possible reasons why this was happening. They tried a cheaper fix first, which ended up doing the trick. Excellent customer service. read more

Troy and the team at Martin's German Service are exceptional! Have brought my car to them on two separate occasions. I was referred to them by a vehicle service rep who knows "where the rubber meets the road" for an issue I was having that they could not assist me with in a timely manner. The Martin's team took great care of me and got my care back up and on the road in a couple days at a reasonable price. Will always be my first call whenever issues arise with car. 2008 BMW 128i read more

I bought a 2006 Porsche 911 from Keith Martin's German Service and had a wonderful experience! I found the car on CarGurus and called Keith to get the history and condition of the car. It had a clean CarFax and had been inspected by his repair shop. My wife and I drove over 200 miles from out of state to test drive the car and found it in immaculate condition. Keith is a Porsche expert! His knowledge is impressive! He and his shop repairs, sells and restores Porsche, Mercedes, BMW and other German manufacturers. If you are looking to buy a used Porsche or another German car brand, I couldn't recommend a better seller. I drove away in a beautiful 911 with the confidence that I gotten a very fair price for a car in excellent condition. By the way, the 200 mile drive back home was great! read more

Towed my 1999 Porsche Boxster here to have it looked at. The immobilizer was damaged so I ordered a new one from Porsche. My fiancé (African American, long dreads and wears urban clothing) arrived with the tow truck and he was not given respect. They would not communicate with him. He was told that we should have not purchased outside parts and should have purchased through them. Basicly, they did not look at the car and I had to tow it immediately from the property. SN: I was emailing back and forth with Keith about this car. I towed it there last year and they would not look at it because it was not registered. Understandable, I just purchased it in a not good condition and it didn't start so I wanted to see if it would work before I did so. I was not charged a mechanic fee for looking at nor inspecting my car. They said they did an inspection but if so, wouldn't you charge for that said service? I had to ship my immobilizer, keys and the ECU to a Florida shop and guess what?? they programmed my items, I purchased a new key as well and the programmed that, shipped it back, and now my car starts. Go figure. All I needed, like I said was for my immobilizer (the alarm module) to be coded to the car, keys and ECU. What would have cost me less money ended up costing me 3 times that because I hade to ship it to Florida. I am upset that we were treated like lesser people, like we could not afford it, like we did not belong. I am happy that my car starts now by the care of someone who actually wanted to help. read more