Today I had my first appointment at this office. I was very nervous as I have had very little…read moredental care in the past due to my family financial situations and have not taken care of my teeth as well as I should have. Since I recently have a new job with insurance, I have wanted to take better care of my oral health and a coworker of mine recommended this office. I wanted somewhere that was welcoming, non-judgemental, and friendly. Diane Downton's office was all of those things and BEYOND it. I have never felt so comfortable and cared for in a dental office in my life. I was very embarrassed and nervous and Megan (the dental hygienist) was beyond kind and reassured me that it is all okay. She was very friendly and did a great job educating me and explaining everything. When I met Dr. Downton, she was so happy and kind to me. It was an overall incredible experience and I hope to stay with them for all my years to come, and will recommend them to everyone who is looking for outstanding dental care and a place that will make you feel welcomed.

I had a very disappointing experience at Aspen Dental - Binghamton. From start to finish, the…read moreoffice felt disorganized and rushed. Appointments seemed to be double-booked -- I waited far past my scheduled time more than once, and it was obvious they were trying to move patients through as quickly as possible. The quality of work did not meet my expectations. I felt like my concerns weren't taken seriously, and procedures felt hurried rather than careful and thorough. Communication was poor, and I often felt like I was being upsold instead of genuinely cared for. Don't bother calling the office either, you will be put on a hold loop, sent to multiple places to end the call!

The Dentist truly screwed up my cap on my front tooth. I had to go elsewhere to get it fixed.read more

Great dentist. Efficient and offers pain free dentistry. Pleasant staff and front office. Highly…read morerecommended.

Would not recommend this practice…read more Emergency extraction was scheduled after a simple filling infected the nerve. Dr. Birdsall refused to do the extraction despite extreme pain due to an extraction with 2 roots being too complex, in his words. Left the office in excruciating pain in tears and given a prescription for round 2 of antibiotics. Their next move was to mail a dismissal letter. Pretty humorous for a PPO patient with perfect teeth otherwise paying cash for urgent service. My regular dentist was "flabbergasted" at Dr. Birdsall's refusal to take action, I can only imagine how he would react to the unprofessional conduct for a patient left in pain after the fact.

I was told I needed a root canal, then went in to get it done and was told by the dentist "I will…read moreactually be able to fill it instead". I thought great its not as bad as he thought! well filling went in and then got infected and had an abscess. I then had to go through an extensive process of having the filling pulled out and a root canal done. I had to be on antibiotic for a while, and unfortunately have yet to be comfortable. I have daily pain in my mouth and am in debt due to all the excess bills because this one "dentist" felt he was better than he actually was and still got all of his money while I am in constant pain.

Dr Bleier was great , as are the hygienists, however office manager ,and scheduling , billing…read morepractices unprofessional and not upfront . After being a patient for 35-40 years, charged me an extra $100 for cleaning after THEY cancelled my appointment and could not give me another one before I went away for a few months , even tho I explained I was going away, was told to call when I get back .I did, Went to appointment appointment and 3 months later got a bill charging me extra for being over the required time frame.. Called the office and tried to explain, was told manager was not there and could not talk to Dr Bleier about this. So I wrote a letter explaining and went away for 3 months. . Came back and had two letters, one was a bill again and other was notice of turning me into collection agency, Called and Tried to explain and discuss, however manager Linda, rude , yelled and hung up on me. . Unfortunately, after being a patient for almost 40 years, maintaining my schedule of periodontal maintenance, ALWAYS always paying my bills on time, this is the way I was treated .Will not feel comfortable in returning to this office. Will only make appointments for ESTABLISHED patients 3 weeks ahead of time, yet if you can not come within the 6 month time frame, they penalize and charge you extra money for routine cleaning. As I was told "it doesn't matter if you are one day over the 6 month timeline , we charge you extra .

I was a patient with Dr. Bleier for gum issue during COVID. Dr. Bleier's treatment was very…read moreefficient and I loved his technique. But the front desk lady Nancy was absolutely rude and unprofessional but not answering my phone and refusing to schedule me. I missed 2 appointment not willingly. First time I told her in the phone call that I was traveling, and she said it was fine to see the doctor. So I drove 1 hour (I live in Ithaca) down to his office and when someone was checking me in I told them again I was traveling and that person said I wasn't allowed to come in (I said I called and that person said it's fine, but the person said they are sorry but can't let me in). I had to drive back for 1 hour. Second time my roommate was tested positive for COVID and I called immediately the office to let them know I need to be quarantined for 2 weeks and they said I could schedule later. After I got cleared and I got vaccines, (I know Dr. Bleier with older age he wants to make sure patients are careful and I wanted to create a safe environment for the doctor) I called them again and the front desk lady Nancy won't schedule me again because I "cancelled" 2 of my appointment. I'm an Asian college student and I feel very offended and discriminated. I tried to call them again, but the front desk lady Nancy just pretended she couldn't hear me and hang up. I now can't connect to their office anymore.

I had my first appointment with The Smile Designers today and i have to say, I'm very pleased. I'm…read moresure many people agree with me that going to the dentist isn't the most enjoyable experience. But, let me tell you, the people here are amazing. I wasn't in the waiting room more than 5mins. before they called me back (I'm used to waiting for at least a half hour at my old dentist) Their equipment is more up-to-date than I'm used to so everything went so quick. Whenever i had gone to the dentist before, i always left with my mouth hurting. Not this time. The women that did my xrays were quick and very efficient. I didn't have to retake the pictures, like at other places. Everything was done right the first time. The dental hygienist was quick and very gentle. She answered all my questions, regardless of whether they were general dentistry questions or about specific procedures. Very informative. The dentist, Dr Grossman, was very nice and addressed my concerns (i need my wisdom teeth out soon) and he gave me a referral to a great oral surgeon I've heard about. I would highly recommend them and will definitely be returning. Thank you again, Smile Designers

Had a dental emergency their soonest was 3.5 weeks and cancelled on me the DAY OF THE APPT, next…read moresoonest is July....... So sad We loved doctor Grossman, since his passing this place just went completely downhill... in all regards This is my second dental emergency since his passing and last time was just as much of a nightmare I don't do poor patient care, I'll choose out of pocket and go to the amazing Vestal Dental ......

i have gone to dr komodia over 10 years,and didnt know he had ret ired,also regular gal hygentist…read morewasnt there.the girl that cleaned my teeth was rude,talking down to me,and never asked how i was doing ,she was very unprofessional.dr who came in breifly was like a talking computer,not personable.im dissapointed ,but will never go back.

Great Dentist. I went to them after reading in the newspaper that Dr. Kamodia has been voted one of…read morethe BEST Dental Offices in our area for the past 9 years in a row!!! I now know why they got that honor; because this really is the best dentist I have ever been to! He is kind, gentle and does fantastic work! My veneers look fabulous. And his staff is also just as good. Thank you Dr. Kamodia!