Daughter , 40 yr old, went for two extractions, staff and doctor were rough, rude , uncaring and unprofessional. Doctor tried to pull tooth before it was completely numb and when told it was hurting , doctor said it's just a little pressure and proceeded to attempt pulling it anyway causing severe pain. When the numbing injection was given , she stabbed the bone. Daughter was unable to have extractions due to the severe pain , she came out to the car crying due to excruciating pain (she has a high tolerance for pain). Stated she had never been treated so badly at a dental office. I called the office for her to explain she is in pain and needed something, all they said was take ibuprofen. I was not even able to speak to the doctor. I expressed her concerns and not even an apology was offered by staff member, she will not be going back! read more