Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Always great! Easy to schedule and do a great job. Highly recommend. We had them install a misting…read moresystem around our entire house at the same time we were remodeling our pool. They were happy to work around the other contractors schedule

This company has some of the most professional people I ever have encountered. After coming out to…read moresurvey the project they came back with a plan and then proceeded to install the misters. The installation was extremely neat and unobtrusive. They took their time and were thorough. Their manner was ver courteous and pleasant. We had our system put in earlier than is needed, but I look forward to their return and to putting the system to good use. I highly recommend calling them.

Ivy Green has been my pest control service since early 2020. Service is great and no issues with…read moreunwanted pests. I highly recommend Ivy Green Pest Control! And their customer service is second to none! Mandy is the best!

Mandy is a great face of this company she listens she understood she was courteous. She laughed and…read morevery kind so I would do business with these guys any day.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

They wouldn't come out for a one time visit. you have to sign up for regular visits. No Thank You!read more

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

I called yesterday and spoke to Robert on the phone and told him what I needed. Cody came out…read moretoday and took care of all the issues I had discussed. Really fast service. I will definitely use them again. And they don't have contracts, which is great.

When I noticed an unpleasant visitor in my home last night at 10:45pm, I immediately got on Home…read moreAdvisor to research local Pest Control providers in my area! There were 2 providers that serviced my area, "Ponder Pest Control (w/no reviews) & a bigger named company (with a lot of reviews & 4.5 rating). I requested information from both providers. Digging into each providers information individually, I noticed the "bigger named" company offered a 24 hour chat service! I reached out to them and they replied promptly. I was impressed with their immediate response and after a 10-15 minute chat, I was assured they would have someone follow up with me first thing in the morning. Well, I was confident that the "bigger named" company would be the one to reach out to me first and would ultimately get my business. I was wrong! Ben @Ponder Pest Control contacted me at 7:20am the following day! I requested an initial estimate and then if possible, service on the same day. He promptly responded and scheduled me for his next opening, at 11am, the same day. He was on time, extremely professional, knowledgeable & courteous. He didn't try to up-sale additional treatments that weren't required. He simply provided the service that was required to treat my issue. He scheduled me for 3 weeks out to follow up & offered to return should I need his service prior to the next appointment. Honestly folks, this kind of service is what's been missing in our world today! Ben runs his business with "old school" values but is definitely up to speed with today's technology and products! I would absolutely recommend Ben @Ponder Pest Control to service your home/business. Sincerely, Tracey W. Justin, TX P.S. Thank you Ben for all your help & answering all of my questions (I know there was a lot). You definitely put my mind at ease and that means a lot to not just myself but my family as well! See you in 3 weeks!