Since 2022 I have used Muto on several different projects at two different homes (mine and my…read moremothers). I hired them knowing I would be overpaying but it was worth it to me to be able to expect professionalism. It is notoriously difficult to hire good contractors on the Outer Cape and with my own work going on I wanted to be able to rely on them in my absence. In my full time job on the west coast I project manage construction sites and have supervised more than 200 home renovations. I am taking my General Contractor-B test later this year. I am telling you these things so that you understand that I am not just some whiny homeowner; I work with contractors and handymen on a daily basis and I am well known and highly respected in my field. The treatment I have received from the unprofessional staff at Muto turned me into a raving lunatic sending all capital, bolded, highlighted emails as I tried to do something, ANYTHING, to get them to respond to me and fix the problem. Their communication is absolutely terrible on all aspects of their work. They did a roof for me in Wellfleet several years ago and failed to complete one portion; it took many, many emails and calls from me to finally get the unfinished portion that they just left with tar paper completed 9 months later. Then they did a partial roof at my mother's house in Truro, and when I called them to complete the second section of roof, they quoted me on a total roof replacement. It is reasonable to say that Dillon there quoting perhaps did not know they had just been hired about 18 months earlier, but what is NOT reasonable is that he couldn't look at the roof (since he was physically there) and be able to see half of it was brand new. I should have stopped hiring them at that point, but again I was hoping that a large general contractor firm would ultimately perform better than hiring small and sometimes unreliable individual contractors. I was wrong. Last summer I hired them to replace an exterior window, an exterior door, and build an outdoor shower. Their first installation of the exterior shower did not follow the plan at all and dangerously included a bathroom casement window (crank open) INSIDE the outdoor shower where naked people could hit their head, not to mention be viewed by anyone inside the bathroom. I was sorry to make them re-do it but I had to make them re-do the outdoor shower since the installation not only had no privacy, but was also dangerous. They were not happy about it but they did it. Again, that was not the original plan and their site supervisor should have been on top of it before the mistake ever happened. The final straw was this summer because the door they installed just last summer has a bent piston and is already corroding. I reached out to them more than a DOZEN times via email and telephone and was finally told to send a photo of the serial number on the door. I did that, and it has been months without a reply despite my repeated inquiries. They finally told me today that the very expensive Anderson door they THEY CHOSE is not suited for a coastal environment and I will just need to keep replacing it periodically. SO WHY DID THEY INSTALL IT IN A COASTAL ENVIRONMENT???? And why did they take months and months to respond? This is a general contractor firm. Employees should respond to emails within 1 business day, 2 at the most, even if all they say is that your message has been received and they will respond as soon as possible They don't even do that; they just ghost you like a teenager if something is wrong. I can't say enough bad things about Muto and I wish I had not given them over $30,000 of my money the past few years.

Muto Construction is my go-to Contractor for large and small projects…read more Over the years they have done several additions and renovations for us. Their prices are very reasonable and their team satisfied all of our needs. Dillon and Lisa were responsible for the last small project (a clam bulkhead door). It is superior to the normal steel bulkhead doors and looks beautiful. It was scheduled and performed quickly with great skill and courtesy. Everything a homeowner could ask for.

I was really pleased the crew came when they installed new opener for me. They gave me a…read moreprofessional installation and cleaned up their mess! I would recommend them.

Our car was trapped behind our broken garage door service technicians came within a few hours…read more Rescued my care did a temporary fix we will be having a new door installed next week!!! Will update you on Phase two. At this moment very satisfied!! We live on Cape Cod.

My garage double door had a twisted track on the left side after the blizzard. I first hired…read moreDaniel Perets from an online ad who claimed to be able to respond immediately but took 3 days. He came out and charged $975 for less than 5 minutes of work with a sledgehammer. If I wanted the section replaced, he wanted $1500. When I complained he said he was so expensive because he was a "professional". He also wanted $150 each for 10 new rollers. I declined and called Overhead Door who I trusted and used in the past. They came right out and replaced the section of track, placed all 10 rollers and programmed my two cars to open my garage door. All these services were $310.00! The guys they sent were polite and fast and a delight to work with. They were the real professionals. I love OVERHEAD DOOR and will not call anyone else in the future. As for Daniel Perets, I feel he took advantage of me in a crisis. I am 77 years old and this is shameful behavior on his part.

This company is a joke! They sent a guy out who told me that my motor was fine but this little…read moreplastic piece (the inner slide) on the chain needed replacing. He said that they don't sell that part but they always have them in with the discarded motors and he would look for me. I told him I liked to recycle, and he said they did too! Great!! He leaves and 15 minutes later calls me to say he can't find one and if that's the case I will have to replace the motor at $900. I found that suspicious since it had only been 15 minutes and he was probably still driving, but I said I was patient and to keep looking. He told me he would and would get back to me the next week. The very next morning I get a call from a different guy saying he will be coming out between 2-5. I excitedly said "you found the part!". He said they did not and the company does not sell that replacement part. So I asked what his purpose of coming out was and he said he had a motor loaded and was going to install. I then tell him that I feel like I am being scammed since the day before the guy said he would be looking for it. And now they've skipped straight to needing a motor replacement for an already working motor. I asked if I could buy the part online and he said I could try. I searched for all of 2 minutes and found it for $3 on preferred doors llc. Called back and spoke to a woman to tell her that I found the part for $3, so it would be crazy replace the motor for $900! She said she would cancel the appointment and told me to let them know when the part arrived. Yesterday the part came and I immediately called them to schedule. The same woman answered the phone and said she spoke to the manager/owner and he's not going to install anything that's not theirs. When I asked to speak to the owner, she told me he was gone for the weekend and wouldn't be back until Tuesday. As I was asking if I could leave a message for him, she cut me off to say "have a good day, buh bye" then hung up on me. Incredibly rude and dismissive. Side note: I watched a YouTube video and installed it in 20 minutes for $3. Garage back in working order!! I would suggest taking advantage of the internet and chat gbt! A little research can save you a ton of money!!

These folks always do exceptional work on my gas fireplace. Their schedule is usually flexible and…read moreI can get them within a couple of days if I really need them. I find that their price is competitive and a great value for the service. I would highly recommend this company when it comes to utilizing them for your gas fireplace needs.

The Stove Place II Harwich Port, MA…read more My wife and I (Orleans, MA) had to replace our gas fireplace insert recently and The Stove Place 2 (in Harwich Port, MA) was highly recommended to us by several people. Although we initially thought our old gas fireplace simply needed servicing, it quickly became apparent that a total replacement was necessary. We visited The Stove Place 2's Harwich Port shop and spoke with Jeff, the owner. Jeff is a plain-spoken, straight shooter - the only kind I want to work with. He advised us on the models most likely to fit our current firebox, and what our installation options might be. Jeff really knows his business, so we were quickly able to choose the best solution for us. The people we worked with for the actual installation - Jeff, Bob, Dave, and Kent - were fantastic! I do not say this lightly, as I am a fairly tough critic. In short, they did what they said they would do when they said they would do it, and they did it well. Pricing was more than fair, and the customer attention was incredible. That's getting harder and harder to say that these days! Bottom line, if you live on Cape Cod and your fireplace (gas insert or otherwise) needs attention, you owe it to yourself to contact The Stove Place 2. I don't write many reviews, but I mean every word of this one - take that as my highest recommendation.

I like the look of the shutters but can't speak of their quality…read more However, these doors are incredibly overpriced. Even if took 10 board feet (1 board foot = 144 cubic inches) to construct a door, at $10 /board foot that's $100 f I r the lumber. Doors starting at around $3000 is just sn astounding amount for the labor, ie assembly, milling, painting. Had seen one of their doors in the neighborhood and I stopped to inquire. Elderly woman told me she paid $9500 for 2 doors. Presumably that was including installation but possibly not.​

Seaport Shutter Company has the highest quality shutters money can buy. I ordered my dream shutters…read morefrom this company. I am absolutely in LOVE with my new shutters. I could look at them all day! Absolutely gorgeous products! Lauren from Seaport shutters was incredible to work with. She kindly helped me through the process of getting into the que. Overall it was well worth the wait, because the shutters have greatly upgraded my home with an unique style. You will have to wait several months and the products are pricey, but in the end I feel it was worth it. Seaport Shutters gets an A Plus in my book. I am Soooo Incredibly happy with the final products!!!

Lavelle's Tree Service exceeded my expectations. They responded the same day I called and gave me…read morea cost estimate on the spot. They scheduled the job for the next day. They were on time, worked safely, and cleaned all debris after the job. They were priced fairly. Both John and the office staff were professional and helpful in all communications. Such a refreshing change from the usual unprofessional nonsense you get from most other service providers on the Cape. I will definitely use them next time. Job details: Remove 5 overgrown Leyland cypress trees and a big dead oak.

The absolute WORST! Unresponsive. They put you off with no word of when they will show up or even…read morefinish the job. After the tornado in july, these guys did show up to take the tops off of a couple precarious trees but they didn't come back for 2 MONTHS to take the rest down and then they never ground the stumps that they were asked to do. 2 more months later and we had to go with someone else. We kept trying to get them to come back to clean/finish up one particular area and well, they were useless and difficult to deal with. The owner is rude and and acts like a bully. Not to mention the first time these guys came, their machinery knocked down the power line that goes directly to my house. Just dont bother. They are not worth the hassle. I will continue to spread the bad word on these guys in hopes that no one ever has a similar experience. You should NEVER yell at your customer, guy. Never.

Doug installed a new storm door for us after wind damage this winter. Process from estimate to…read moreinstallation was effortless and very happy with the install. Would definitely use them again!

Doug was quick to respond and to diagnose the problem with my slider. He showed up on time, was…read morevery professional, fixed my problem, cleaned up after the job and charged a fair price. What more can I say? I'm a satisfied customer and highly recommend him.

Purchased Kolher generator up and running and reasonably priced. Installation timely. Now ordered…read morecellular kit to monitor. Would recommend, they knew what they were doing.

Knight installed a Kohler generator in 2020 for the Eastham Cape home I purchased in January 2026…read more Called them in February bc the generator was not working or testing at all. I see it had not been serviced for over 6 months even though the previous owners had an ongoing contract. During the big March '26 storm of course it failed to work. I had to call another repair service to get it working. I called Knight again recently 2x no call back. Lame company who had their stickers all over the generator and in the basement. No more stickers here now. They only want BIG money for new installs.What a horrible company with a nasty woman/girl who answers the phone. You can do better Knight but you will not bc for you it is ALL ABOUT THE MONEY NOT YOUR CUSTOMER SERVICE. Shame on you.