Just went in for emissions testing and it was a simple in and out, no waiting. Thanksread more

Actually yes - I've been to many businesses where if there isn't a problem then they wouldn't…read morecharge me. There wasn't a problem with my car. I could've went to Shearer Honda where they even said they would've checked the tires and pressure for free and reset the TPMS light no charge. That's what a real business does because they aren't greedy. You want to talk about slander and vulgarity? As soon as you told your "employees" to stonewall me, you answered the phone screaming at me. It's your loss because I will never recommend your business to anyone and you reap what you sow. You seem to have a lot of bad reviews so I think you have a problem mentally.

Went to have my omissions tested. Amazing service, clean waiting area and friendly staff. Would…read moreabsolutely recommend!

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher

Above and beyond! My odometer wasn't working and I couldn't get my emissions test done without the…read moreodometer being read. They fixed the odometer and took my vehicle through emissions for me

of course it's after you pay to shop they are rude to you & hang up the phone and then when you…read moreshow up in person cut you off and tell you to take your shit somewhere else simply because I asked to speak to Joshh the guy couldn't tell me when he would be available or even that he wasn't available just that he was around there somewhere so when I went there to try and talk to Josh or the guy after being hung up on because I dropped the F bomb because I've been sitting in a hot car, trying to start it for over an hour, I got attitude and cut off more than once before I could even get my thought out by the office manager on the phone and in person.

Fantastic repair shop in relation to my Alignment Issue with my 2012 Jaguar XK Convertible. Clearly…read moreexplained the probable cause of excessive wear I had experienced then performed the alignment / toe in / camber service with report. Vehicle rode like a dream afterwards. Excellent phone and in person customer service. Couldn't ask for anything better. Thanks so much !

Absolutely great shop to have work done. Always pleasantly surprised about their pricing. It never…read morefeels like they are taking advantage of you . They explain everything and take the time until you know exactly what they are talking about.

My 2008 Chevy Trailblazer was towed on Saturday 07/11/26 which I knew that they are closed on…read moreweekends. I get no notifications from the staff at all. I had to call them and they explained that they are servicing by appointments only. Vehicle was diagnose on Wednesday 07/15/26. Got a call with the estimate I was not pleased. Adviser also stated that my rear shocks are leaking. They replaced the shocks in question last year and per advisor out of warranty. I tried calling the owner Curtis and front desk daughter in law stated that he was busy. They did not even say that the owner can call you back. I picked up vehicle today Thursday 07/16/26 and both front seats grease stains. I have been a loyal customer with D'Addario's for a long time with no issues. But this service was horrible and customer service was horrible. Not sure what happen to them. Not going to use them ever again from this horrible experience.

I recently visited D'Addario's Auto Shop based on the positive reviews, but unfortunately, my…read moreexperience didn't live up to the hype. While the staff was friendly enough, the service I received left much to be desired. It took much longer than expected for a relatively simple repair, and I wasn't kept in the loop during the process. I had to call several times to get updates, which was frustrating. When I finally got my car back, the issue I brought it in for wasn't fully resolved, and I ended up having to take it to another shop to get it fixed properly. On top of that, the final bill was higher than the initial estimate, with no clear explanation for the additional charges. I appreciate that auto repairs can be complex, but the lack of communication and transparency was a real disappointment. If you're looking for a better experience, I highly recommend heading over to Midas on Weston Street. They are transparent, quick, have reasonable prices, and if you stay, you get to see your car get worked on! I wish I had gone there instead.

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

I've had oil changes and repairs at ProTech multiple times. Everyone is very accommodating,…read morefriendly and professional. They do a great job and are reasonably priced.

its been less than a year since protech installed a brand new altinator. the ground was never…read moreinstalled and the result was battery light and emergency brake light would come on. I told the owner something was still wrong. He counters by saying nothing is showing up on the computer. I said it wasn't happening until you installed a altinator and window moter. So the window now sounds like a coffee grinder and my dashboard lights are lit. I went to the owner again to tell him something is not right. The owner then got aggressive (i'm 64) and told me to get off the property. Middletowns finest showed up and i had to go and the owner is just a a**hole as the cop talked to me. Owner never tried to make it right. Worst garage in middletown. do not get ripped off by this place. Firestone is at least honest and a much better as a PROFESSIONAL garage.