New to the area and this garage was highly recommended. Very nice people, felt like I was in good…read morehands. I will return!

My car which is a 1970 Oldsmobile and is a challenge for most repair facilities, but not Broadway…read more I needed somebody who had oldschool trouble shooting ability and familiarity with these era repair techniques, and the kicks to get it done properly. That man is Bill @ Broadway. He rebuilt my carburetor, overhauled and replaced a bad ignition distributor component, and got the car running stronger than it has in years. He also took the time to locate and install, period correct appearing RWL radial tires for me, something no one else was willing to put the time and effort into. All for a reasonable price. I am completely satisfied, and that's not easy. And make no mistake, their servicing covers all kinds of other years and makes of cars as well, as is evidenced by the variety of cars on their lot. Well done, Bill & Broadway Auto.

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

I'm new to the area and needed a tire plugged. After reading reviews of the shop online, I gave…read morethem a call and much to my surprise, spoke with the an extremely polite and customer-service oriented person. One who genuinely thanked me for calling and didn't rush me off the phone. He said to call back 45 mins before I was ready to come in and he would make sure my car would get worked on right away. I called back this afternoon and they took me right away. Rob at the front desk was very friendly and the waiting room was very comfortable. As a younger female, autoshops aren't usually the most welcoming places, but this was the best auto-realted shop I have ever been to. They even fixed my tire free of charge and encouraged me to come back if I needed any other work done. Excellent experience. I didn't realize there were still businesses in the world today that ran with genuine hospitality! I highly recommend.

OK, let's start this for you by saying that I've been going there for years and I've never had a…read moreproblem and that's why I continue to go there However I haven't been there in a while So I went there the other day and let's just say it's not as efficient as it used to be. Every time I've been there, I've been in and out under a half hour and it almost didn't matter how busy it was I went there Friday, July 10 just after work around 4:30 when I pulled up there was two cars ahead of me. You can't really call yourself in economy oil change place when it takes almost 40 minutes before you call me up to the counter to collect the bill and you're not even done with the oil change yet. But that's not my biggest complaint My biggest complaint is, I could hear them talking about how they're having trouble with my car hood from the lobby and full disclosure. I've never had any trouble with my car ever in my life. This is not a situation where I knew that thing was messed up and blah blah blah. Negative Never had a problem with my car hood So then one of the workers there calls me up and charges me for the oil change and then immediately casually mentions that they're having a little trouble closing my hood, but should just be a couple minutes. As soon as I sit down, he calls me back up like immediately And says hey, come here let me show you. I'm not sure why he had me go sit down or tell me that something should only take a minute when he didn't have an idea of how long something would possibly take but that's another story I guess So I go back to where they're doing the work on the and I stand next to the at what they're talking about and they say they can't get the hood closed, but they're willing to take apart the to rectify the problem, but it's gonna take a couple hours Well, I didn't have a couple hours to wait so I told them that I'm all just gonna have to drive off and then they said well you can't drive like this due to the fact that the hood will pop open. I was a little discussing that they didn't tell me any of this until immediately after they charged me. I was super annoyed full disclosure. I'm not the best at controlling my anger so I just called my brother who and if this a big fix and if I can just drive it away. He told me not to worry about it and that there's a secondary catch and that the hood won't pop over and I can drive it away and he'll take care of it. Funny these guys didn't even know that Whatever I guess I'm just pissed that after they immediately charged me they brought up the issue. I felt like I shouldn't have been charged for the oil change considering my hood was completely fine driving in there. I would definitely not recommend going there in Glastonbury Connecticut due to the poor customer service They have my information do you think I've heard from them to see how my hood went or that they're sorry for the inconvenience..... nope Do not go to the Glastonbury economy oil change if I could give zero stars I would Brian Sulliman 860-604-1156 I never leave bad reviews so here's my personal cell phone number if one of them or the company wants to get a hold of me I'm not expecting anything though

I have been coming here for years, they have always been fair and always do a great job. Thank youread more

Fantastic repair shop in relation to my Alignment Issue with my 2012 Jaguar XK Convertible. Clearly…read moreexplained the probable cause of excessive wear I had experienced then performed the alignment / toe in / camber service with report. Vehicle rode like a dream afterwards. Excellent phone and in person customer service. Couldn't ask for anything better. Thanks so much !

Absolutely great shop to have work done. Always pleasantly surprised about their pricing. It never…read morefeels like they are taking advantage of you . They explain everything and take the time until you know exactly what they are talking about.

Great place for all your car needs! They have very reasonable prices, (much cheaper than some of…read morethe other places I've been to in the past) and don't try to upsell you on anything. The staff are all very nice, and the front desk lady is a real pleasure to chat with while you are waiting. Whether you are having car issues or you just need an oil change, I highly recommend this place!

Dave at D&D knows what he's doing. I searched the internet about a shifting problem on my Camry 6…read morespeed A/T. I walked into D&D today for the first time and asked him if he could program the origianal factory default values for the transmission (the fix I saw on a you tube video). He knew exactly what I was asking for, got his high end scan tool and had it done, including a test drive, in 15 minutes. My shift problem is now fixed and the transmission also seems to shift better between all six speeds. The mechanic who posted my answer on you tube, received many thank you comments, mostly from other mechanics, who wasn't aware of this option. I would recommend to go see Dave at D&D for any transmission issue. BTW: my car is 2013 Camry SE, 2.5 L, six speed A/T, 117k

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

Always the best very friendly and professional they go above and beyond to help customersread more

One of the most honest mechanics I've been to. If you have an Audi or Volkswagen this is the place…read moreto go. Experts in these vehicles and half the cost of a dealership. The service manager, Bonnie is friendly and knowledgeable and if you ask for K.C. you won't be disappointed!

Great VW service! Call Bonnie ( survive manager) to find out what they can do for your VW needs.read more

Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.