Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

Came over to my place to do my brakes all around and showed me how the brakes I purchased were…read morewrong, and went to pick up the correct brakes for me and didn't charge me any more than what we agreed to. He did a great job and I would recommend him to anyone needing brakes, oil change, or other services

From the owner: We provide guaranteed automotive maintenance services at your home or office at your convenience…read more Why spend your day wait­ing around in a shop or deal­er­ship to have your vehicle ser­viced when the shop can come to you? We offer timely, neat, and courteous service, and will never upsell or charge more for parts than we get them for. Give our service a try, and you'll stay with us for years to come. If I take the time to read your inquiry and respond, please be courteous and respond to me. If I ask for more information to give you an accurate estimate on your repair, please provide it so that we can get you scheduled and back on the road again. Check our website for more information. We can also be reached by text at the number in our ad.

I was sick of spending 2 hours at the dealer to get my oil changed, so finally decided to try a…read morequick oil change place. Went to a different spot down the road and my car bottomed out trying to get it in, so I had to leave (my car is really not that low to the ground), so decided to try Mobil 1 Lube Express instead. I was glad I did! I pulled up only a few minutes before their stated closing time, but they took me in anyway (and someone behind me too). I was really appreciative of that. You don't wait in your car here like you do at other places. They have you get out, drive your car into the bay for you, and you go into the waiting room. There is a nice leather couch and several chairs, 2 tvs, and a wide selection of magazines. The waiting room is super clean and smells good! It smelled like Yankee Candle Sun and Sand. I spent only about 10 - 15 minutes in that waiting room though, they had my car done very quickly. They do an inspection of your car, top off your fluids, put air in your tires, the works. A basic oil change is $29.99 plus disposal fee and tax. Quick, easy and not too expensive...an overall win for me! I will definitely be back.

I'm stranded 3 hours from home. I asked the manager for only verbal help. At first he said $5…read more I tried to explain that I didn't need him to physically help with the vehicle. I only need a suggestion. After he said no, I can do your oil change I thought okay fine, liability, whatever, I get that. This manager then told me I'd have better luck walking over to the closed body shop next door. What honestly sealed the deal for me was the manager and his employee thinking I was the Saturday source of entertainment.

Very fast and easy drive thru oil change! Andy and Omar were very nice and helpful!! I will…read moreabsolutely come again

Terrible service from Micheal and Kevin went for an oil change next thing I know my power steering…read morefluid is all out of my car

I took my 2009 Mazda 6 to Mobil One Lube, and they completely wrecked my car drove the car for 45…read moreminutes and there was coolant in the oil. this was about a year ago for some reason this post was not uploaded.

I went to Mobil 1 Lube Express on Newfield Street to get an oil change. When I pulled up, I asked…read morethe attendant (later he said he was the manager) how much it would cost to get an oil change. He stated that I would need to go inside the office and get the price. He said just leave the car. I went in and got a price and they quoted $75.00. I told him the price was too high, and that was okay, and left. This was less than 5 minutes. When I went outside to get my car, they had pulled my car into the bay, and had the hood up. I asked them why, and told them I don't want the oil change. At that time they said they already "dropped the oil" and that there was no oil in my car anymore, and that it couldn't be driven . The manager then threatened to call the police because I wouldn't leave the bay with my car. After arguing with the manager, he called the business owner, who came out about 15 minutes later, and I finally agreed to pay $25.00 to get oil, to get my car out of there. I shouldn't have had to pay a dime, but I had no way to get my car. Then the owner had the audacity to whine, claiming he's losing money. They had no permission to work on my car in the first place. They are disgusting, dishonest crooks. I'll file a complaint via the consumer protection. But you should know what they are doing. Also, both the manager and the owner refused to give me their names! They should not be in business.

I Always come here for my oil changes. Staff is friendly and service is fast. Look out for monthly…read morecoupons they send out to your linked email.

Called for an appointment and she got me the date and time I wanted. All I had was a check engine…read morelight on so we had no idea of the car's problems. They put the car on a left checked car and came back to explain the problem, timing chain. Explained everything and gave me the price, I agreed to repairs to be made. They also explained my rear shocks were getting bad but didn't need replacement yet. So I said I'd bring the car back. Repairs on car didn't take too long. Everyone at the shop were professional and courtesy. I will be going back and I'll recommend this shop to anyone needing car repairs. Thank you for a great experience.

Amazing customer service! Much appreciation for Keith who…read moreallowed me bring my Hyundai Tucson in for a diagnosis test drive without an appointment. I wasn't expecting a phone call two hours later telling me that the car was all set and no repairs were needed. Honesty, integrity and outstanding service! Highly recommended. I won't be going anywhere else in future. Thank you so much Keith

Best Manchice ever. I been to tons of mechanics and it's always a cringy feeling in one way or…read moreother. Keith is super organized, detailed and you know and always helps with fair pricing. You do need to book your appointment, it's not a drop in spot. But i am sure he will get ur car up and running again within one or two days. Thank you Keith's for your help and professionalism :)

Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.

Come here for the lifetime alignment on my vehicle. Pretty good deal as it pays for it in the long…read morerun! Under $200 for the lifetime of the car, can't beat that! They always seem to have appointments and it's an easy in and out within an hour. Convenient and close

I have been coming here for over 10 years. The services have consistently been solid, honest and…read moredone right. No complaints and I feel they generally care about their customers.

Quick and efficient oil change process. Other services offered at competitive prices.read more

We always come here for an oil change the guys are super nice and professional always shows us that…read morethey filled the oil and change the filters ! It's a great value too cheaper then firestone