They have been charging me an annual $99 membership for 2 years after coming out to fix my washer…read moreonce.

Home Alliance (Seattle) came out to service my dryer in late December 2021…read more I was told it would be $79 for one visit or $99 for one year (date to date). The tech was professional and quick. We ended up bringing a second tech out a month or two later to service our dish washer, again, professional and quick. After that one year, now late December 2022, Home Alliance charged me an additional $99. Turns out, the first $99 was an annual membership, something that was NOT disclosed. Home Alliance saved my card information and charged me without my knowledge or agreement. I requested a refund in early January 2023 and was told over the phone I would receive a refund of the full $99. I had to call on February 15, 2023 to request the refund again, and only then received a refund of $61. I will not recommend using Home Alliance based on my experience and, as another reviewer so accurately stated, "their duplicitous practices regarding membership".

My mother is currently in skilled nursing care at Covenant living at the Shores, and we have been…read morevery happy with our experience. First of all, is a perfectly beautiful location on the waterfront. The facility itself is so cute, they put flower pictures everywhere and big cutout of flowers to make it look like you're living in a garden. All the staff works so hard and truly care about the patients. We have been so happy with Rita at the front desk, Christabel the manager, and all our nurses, Mark, and Andrine, Ohnee, Marina, and Julieta in housekeeping. Ofra in charge of activities has been just terrific, we bring my four small kids and she lets them play with some of the activities for the patients and I think all the elderly people enjoy having the energy of the kids around. Oh, and the PT/OT team has been terrific. Susan and Alex work hard every day to get my mom on her feet and moving. Our end goal is, like Rita says, "they roll in and they walk out!" Skilled nursing is a difficult job and I think they all do it with great grace, patients, and care. I highly recommend Covenant living at the shores.

We moved our father from the hospital to Covenant Shores and clearly informed the staff about his…read moreserious heart condition, emphasizing the importance of closely monitoring his weight. Over just four days, he gained 14 pounds. We visited every single day and reviewed his chart ourselves. The chart showed no significant weight change until the fourth day, when it suddenly reflected a 10-pound gain. No one contacted us. No one expressed concern. Alarmed, we examined our father ourselves and discovered his feet and legs were massively swollen. This was on a Saturday. When we called the head weekend nurse, he was not at all alarmed. We demanded that a doctor be contacted, but were told that no doctor responded because it was the weekend. To make matters worse, the room smelled like urine, and his medications were disorganized. While weekday care had seemed acceptable, the weekend care was completely unacceptable. Fearing for our father's life, we called 911 and had him transported back to the emergency room. In the first day alone, doctors removed 7 pounds of excess fluid. That fact speaks for itself. This was outrageous and dangerous negligence. If you place a loved one at Covenant Shores, do not rely on what you are told. Go every day. Look at the charts. Look at their body. Ask questions. Trust your own eyes. Never again will we allow this kind of treatment to happen to our family.

My father has stayed at this facility. They have gone way out of their way to meet all of his…read moreneeds. The entire staff are Amazing! I am so impressed with the Doctors, Nurses, CNA's. Social Workers, & Volunteers! I would refer KINON to my family and friends!

My mom was there for almost four years before she passed away on January 28th, 2020…read more The staffs there were kind and good to her when she was living there. Wish they have more staffs to help out the elderly. During my weekly visits, I will always try changing her beddings and her clothes. Often time, I try to help my mom by feeding her. They provided her with good nutritious food three meals per day plus snacks. Social workers there were great and they are always willing to work with me upon request. Nurses there are always busy giving patient their meds and sometimes even help feed the elderly. I am forever grateful and blessed to have my mom living there. This allow me to hold down a full time job without having to care for her 24/7 Thank you Kin On for taking such good care of my mom. Daughter, Annie Wong

I was there for three weeks because I couldn't walk after a leg injury and my recovery needs…read moreexceeded my home and family's capabilities . The food was OK, and the staff was generally helpful. Meds were a problem because I didn't have a personal doctor facilitating my care, but the house doctors did manage the meds to get me through the worst times. Their physical therapy facility is good, and their occupational therapists especially good. The other patients were not an issue, a mix of old and young. Each room had two beds and a shared private bathroom. Each bed had its own TV.

You would be better served in an overseas prison, than here. It's great if you like cold food,…read moredirty bedding, and indifferent staff. If you like waking up to strange patients in your room at your bedside staring at you when you wake up, then it's the place for you! They won't respond to you buzzing them, so make sure you have access to a phone in case you need to call 911. Sadly I would rather be living in the streets than here.

They only care about their $7k commission, not at all about your needs. Gave me a list of 4…read moreplaces, 2 of which I already contacted or knew about. Did not want to hear my feedback on the visits. I mistakenly thought they were my advocate where I could ask for guidance. Debbi Rodgers falsely stated she had an emergency call on the other line to get off the phone with me! Never followed back up. Also, had other aggressive people reaching out that said they were from A Place for Mom and I kept telling them I was working with someone.

I thought I submitted an inquiry directly to a senior facility near me. I immediately received a…read morecall from an "expert" from A Place for Mom who then connected me with another "expert" who referred to himself as an "expert" several times. I gave him my 1st name, established I was doing early leg work from my parents, then gave him their 1st names. Then things went very bad. I did not want to give them my parents' last name (or any other info) at this point. I got a lecture on why the info was necessary-so he could get the credit when I found a suitable residence for my parents. I tried to be nice, explaining I was just starting to gather info, submitting only the 1st inquiry to a particular facility when he called. I asked how A place for Mom received my form bc nowhere on the facility's website did I see a reference to them. He then scolded "When an "expert" offers to help, most people just say 'Thank You'." Except I got ZERO help, only lectures, bc I didn't want to give him any info about my parents at that point. Why would I want to subject them to this rude harassment? -Southeast Wisconsin

The mission of Husky Senior Care is to help seniors (and their families) age at home successfully…read more If your loved one wants to stay in their home, Husky Senior Care is designed to support them. They are amazing at implementing this mission. Our father (a 94 year old retired UW professor) suffered from progressive dementia, and wanted to live out his life in 'his old home'. Our family of three sibling's along with two private caregivers had managed to keep Dad safe and fulfilled for several years. By the third year, the load was growing beyond our ability and energies. We wanted to maintain the quality of care for our father and avoid burn out for us. Husky Senior Care engaged with us quickly and smoothly. Their Care Manager model is brilliant. It is wonderful to have a personal relationship with a supportive person who coordinates all of the services. Sarah was caring, knowledgeable, and highly collaborative. She explored our family and care team values so they could design a care plan to meet our needs. She understood that we needed to wrap their services around our existing family care team. We coordinated scheduling and communication, working out systems so that our team and their staff could share task lists, meds management, and activities. Sarah also worked with us to file our Long Term Care Insurance claim and followed through with billing LTC directly. We started out with one agency caregiver who allowed us to fill out 7 days of daytime coverage. Adela was warm, caring, cooperative and hard working. She quickly developed trust with Dad, helping him to stay independent and supported. When she completed the usual chores (bathing, toileting, exercises, cooking, and cleaning) she took the initiative to keep up the garden and bring fresh flowers into the house. Her energy and joy made the house a brighter and better place for Dad and the family. Dad was hospitalized during his last month, and on discharge required 24/7 care at home. Husky transitioned quickly, bringing on more staff. They were careful to bring in as few people as possible, to avoid disrupting Dad with too many new faces. Care Management also transitioned to nursing, for meds delegation and coordination with Hospice. Katrina was there with us as we made the Hospice and 24/7 arrangements, coordinating, educating, and supporting. She trained both the agency staff and our private caregivers on meds delegation, so that Hospice meds could be used as needed. During Dad's final weeks Katrina coordinated directly with the hospice nurse, and helped us to understand the rapidly changing situation so we could make good choices. She could not have been more supportive and compassionate. Husky Senior Care is an outstanding agency. They provide superb support for both the family and senior who wants to age at home. They are reliable and trustworthy. Our family had complete confidence in their care for Dad and the support for us. When we started working with Husky Senior Care there was an immediate reduction of stress on all of us, including Dad. All of their staff; the caregivers, the Case Managers, and schedulers were professional, skilled, experienced, friendly, compassionate, supportive and reliable. They are flexible, providing exactly what you need, when you need it. They are able to coordinate with existing care teams, and with Hospice for end of life. Over the 6 months we worked with Husky Senior Care, our family and private care givers were all impressed by the level of support, compassion and professionalism from everyone who works on their team. One always wonders if you are doing enough for your parent, should you do more, or how else can we make our parent more comfortable at this stage of life. With Husky Senior Care on your team, you feel reassured, even rescued when some of the days just feel too overwhelming. It is an impressive organization, and we recommend it to your family without reservation.

I can't say enough good things about Husky senior care. I'm especially grateful to Kris, our care…read moremanager. Kris and her great caregivers helped my family get through the last few very difficult years. My husband was diagnosed with brain cancer four years ago and became paralyzed after the surgery and needed 24/7 care. I needed professional care during the day so I could go to work. I tried a couple other home care companies but unfortunately that didn't work out for various reasons. A hospital social worker recommended Husky. Jennifer came over for the first visit. I was very impressed by how caring and professional she was. I signed on. Kris took over as my care manager afterwards. And we settled on a few great caregivers that bonded with my husband. Kris came over to visit regularly. Every time we had a sub for a day, Kris always made the effort to be here to make sure things run smoothly. Without Kris and her excellent caregivers, my family couldn't have pulled through the last few years. My husband put up a brave fight and far exceeded every doctor's expectation. Unfortunately, his condition worsened toward the end of this summer and was admitted to the hospital for inpatient hospice care. I was really touched that Kris went to the hospital to visit my husband. She was there for him and brought him comfort and made him feel loved the last day he was awake. He slipped into a coma and passed away shortly after Kris's visit. I was choking back tears typing this letter. Kris, I will be forever grateful for what you did. You and Husky made all the difference to me and my family during our most difficult years. Thank you!

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

They offer varieties of home health care . Most of the workers are experiences. The owners are…read moredoctors.

I love CHC services. I have a rare genetic disorder that leaves me in an excessively fragile…read morestate. I can literally dislocate a shoulder simply by opening a refrigerator. Needless to say, I am unable to care for myself when my husband is on travel. That's why I'm SO thankful for CHC. Whether for one week, or three weeks, or even months due to neck multiple neck surgeries - I know that CHC will send a qualified, kind, hard-working to come help me. Everything from taking out the trash, cleaning to tub, cooking, driving, grocery shopping, washing my hair - they do it all with a smile. After my neck surgeries I needed help with everything - and I was always treated with dignity and respect - even when they washed my butt. Whether you're looking for short term care, or long term care, I highly recommend CHC Services.

I have found the staff responsive, professional and genuinely caring. Everyone from the…read moreadministrative to the facilities staff have worked in support of my mother's care. I want to thank Andrew and Ethan for all the help they've provided me when I've needed to make changes in my mother's apartment.

My good friend Joan came to Aegis Living Madison a few years ago from another assisted living…read morefacility that was no longer able to give her the care she needed. As her power of attorney, I met with Elizabeth to see if Aegis might be a good fit for Joan since a few of her friends from the other facility had already moved over. I was very impressed with both the facility and the caring staff when she moved in and with the staff that have come since. Joan is happy here and grateful that the staff pays attention to her individual needs and wishes and that they are more available and do a more complete job than the previous facility. She feels comfortable and at home here and is very appreciative of all the amenities (i.e. the enrichment program and excursions outside the facility) and services that have been added recently, such as visiting dental care and Powerback rehab. For me, I really appreciate how Aegis weathered the COVID pandemic and maintained my connection with Joan by adding the outside space where we could meet, and taking such good care of her when I couldn't be there. While the parking has recently been wild, it is really better than where she was before. Thanks for everything!