Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more

I switched State Farm agents to Tyler Sweigart last year and I have been very pleased with the…read morequality of service they provide. They return calls quickly and go beyond what's expected whenever I have a question. I was in an accident which resulted in my car being totaled. I wasn't at fault but had never been in that situation before. Tyler and his team (Somer) were accessible and supportive during a difficult time.

Tyler Sweigart of State Farm has handled my various policies since I moved to D.C. a decade ago:…read morerenters, auto, umbrella, and I think a couple of others (I'm a big believer in insurance). He's highly professional and knowledgeable, reliable, and exceptionally efficient. Unless it's your field, insurance can be a chore, so I really appreciate how easy he makes the process. I'm spending more time writing this review than on updating my policies.

I love Erie. They were so helpful in my car accident and everything was checked out and situated…read morewithin one day of calling it in. They were communicative and everyone was checking in to see how I was and they are always checking in My agent, Irma, answers my email within hours or within one business day with any questions. I just renewed my insurance and I have not even bothered to look for someone else as they are the best insurance I have had.

My wife and I have always worked with independent insurance agents in the many cities we have lived…read moreover the years. Irma Mendoza of the Crystal Insurance Group is among the best. She was recommended by our agent in Boston prior to our move to Alexandria this summer. So, she has an excellent reputation among her peers beyond the DC region. In practice, we have found Irma to be thorough, persistent, and customer oriented. She listens to her customers' needs and finds the best solutions for them. Irma was particularly knowledgeable about the Alexandria market and the requirements of underwriters. In addition, she is honest, transparent, and ethical in all dealings.

I own a small painting and home improvement business and needed some new commercial general…read moreliability insurance as my old company had stopped offering this type of policy. I contacted a few brokers and Alliance was by far the easiest to deal with and very responsive. After their initial reply to my online inquiry, I emailed back and explained what I was looking for and that I was hoping to get some new coverage as soon as possible. Paul wrote back right away and asked a few basic questions about my business. I responded late that night, and the next day they were able to get me a very reasonable quote, send me an application, and bind coverage in just a few hours, and I didn't even have to pay any portion of the premium upfront in order to get the new policy in place! Alliance set me up on quarterly payments and told me I would receive my first bill in a few weeks. I also had a couple of big contracts I was about to lose without proof of insurance and Cheri was able to generate a COI and send to me right away that same afternoon, which I greatly appreciated. I was very impressed with the fast, friendly and efficient service I received from Alliance and would definitely recommend them to any small business looking to get affordable insurance coverage quickly and without a lot of the red tape and headaches that you usually encounter when applying for a new policy. Alliance really helped me out!

I am a new business owner and I used Alliance to obtain workers' compensation and general liability…read moreinsurance. I engaged many brokers before going with Alliance, but choose them because their service was far and away better in quality than everyone else I spoke to across the DC area. Not only did they get me the best deal possible, their employees are stellar. When things go wrong and I have to deal with insurance, I'm so relieved that I can rely on Paul and Cheri.

I was going through it. I had my coverage lapse and no luck in getting any online quotes. I kid you…read morenot in 20 minutes I had a policy completed for me and reasonable price - even cheaper than the competitor i had been with for over 10+ years. Can I add this was all done 2 days before Christmas! Come here for all your insurance needs! They got you covered here. I had Antoinette specifically helping me out. She got a 5/5 from me in service and speed.

I've had policies through this agency for years and can't even get someone on the phone to help me…read moremake some slight changes and give them new business. Unresponsive over email and rarely returns calls.

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

Depending on Lockhart's Insurance Services ability to research and recommend a great full life…read moreinsurance policy was the best decision that I made since retiring! They were patient, understanding and professional. I recommend Lockhart's Insurance to the readers of this review for all of your family insurance needs. They are now part of our extended family.

Excellent customer care professionals! Highly recommend their services to ensure all your…read moreinsurance needs are fulfilled. Responsive and extremely proficient, while providing expert guidance. Make this your first stop when selecting insurance services, you will not be disappointed and they will deliver.

I got hit by a guy who has Liberty Mutual for insurance, and it has been the biggest pain to deal…read morewith them. Firstly, I assumed that if I took my car to their preferred auto body shop that they would work out payments with them directly so I wouldn't have to worry about paying them myself. Nope, they sent me a check for what it was estimated for. Little did they know that there was more damage to the car than expected (which would've been really obvious had they bothered opening the truck) and sent me on my way telling me the car was safe to drive. A few days later, the car broke down on me after work. I tried calling Liberty's number but because I wasn't a direct customer, they wouldn't help me and I was stranded on the side of the road. One lady was rude enough to hang up on me because I wasn't a customer. I had to end up getting a tow through my own insurance which has representatives that actually work 24/7, and then have my insurance bill Liberty Mutual for the tow. Then, I took the car to the shop and the representative said that he would call me in a day to let me know the status of my car. 4 days later, no response, and I had to follow-up to figure out when I could get my car back. Thank god, I do not have them as insurance. I was tempted to sue Liberty Mutual just because of the trouble they gave me and the time it took me to get everything sorted out. If you don't want a lawsuit on your hands from frustrated people like me because of their ineptitude, get a different insurance company!

they wrote a policy clearly stating the type of property, coverage, etc., quoted me a premium, and…read morethen, raised the premium $800 the following week. the rep who sold me the policy was on a two-vacation and his supervisor did not call me back.

If I could leave lower than one star I would. They lie, tell you they're going to fix something…read morethen find an excuse not to. Would never ever use Geico as an insurance.

I closed on a home in September and I went through GEICO and Jjeva Mweeruzi for a home policy twice…read morenow and I cannot be happier with the professionalism, responsiveness, and the value preposition that I received from my transaction! The fact that GEICO underwrites their own policies in-house was so crucial because for consumers like me, it helped me save quite substantially for the same, if not, better policy compared to other insurance companies. I shopped around for the best rate and Jjeva and GEICO gave me the best rate! Very happy client =)