Disappointed with the customer service at this location…read more This was my second experience at this Outback location. My first experience was with an online order where there was an issue in their system. I have to give credit to the manager for reaching out by text and phone to explain what happened. I appreciated the communication and follow-up. Unfortunately, my experience today around 1:00 PM was very disappointing. I walked in to place a to-go order for dessert for dinner tonight. The restaurant was nearly empty. The host greeted me, and I explained that I wanted to place a to-go order. Instead of offering me a menu or asking what I needed, he walked to the back to speak with another employee. I stood there waiting for several minutes without anyone assisting me. Then another group of guests walked in 5-10 minutes after me, and the host immediately gave them a menu and seated them while I was still standing there. Another employee came over and spoke with the host, but I was still not acknowledged. By the time the host finally asked how he could help me, I was frustrated and simply said "never mind" and left. A host sets the tone for the entire guest experience. Basic customer service means acknowledging guests, asking how you can help, and making everyone feel welcome. Unfortunately, I did not feel valued as a customer today. There are plenty of restaurants in this shopping area that appreciate their guests, so I will be taking my business elsewhere. I hope management uses this as a training opportunity because this location has the potential to provide a much better experience.

Came with a coworker for lunch and the food was enjoyable. We were seated immediately upon entering…read moreand our server gave amazing customer service! We started with the complimentary bread and butter and ordered additional items. For food, I ordered the grilled chicken on the barbi (lunch) with a house salad (ranch) and loaded baked potato - I also topped it off with sautéed mushrooms. The chicken was nicely cooked and moist and I enjoyed meal. Will definitely return if I'm ever in the area.

Still great food! I brought my dad this time and he enjoyed it! Great portions! The service is…read moreexcellent! The music is upbeat and gives island vibes! The restaurant is clean and well taken care of.

For a kids meal, it kept me full. Flavorful!…read more Friendly and patient staff It was stuffy inside but also a hot day.. nice place.

I realize there's rarely a manager on site at this location, and maybe that's the problem. But they…read morereally need a fire everyone who works here and hire some people who are actually willing to work for what they're being paid. Tonight, I was trying to order a deal online, but there was no way to modify the order. I called the store multiple times, and no one answered the phone. I drove to the store, and while the open sign was turned off, there were people inside. So I went inside to ask if I could order, and just specify no onions on one of the pizzas. There was a girl there behind the counter, eating and wearing headphones and sitting on a barstool, ignoring everyone around her, probably including the ringing phone. So a guy came out of the kitchen to take my order. He acted for all the world like he was so irritated that I showed up to order food. They're still open for another hour. Then, even though there's absolutely no one here, except for some people that are already eating, he told me it would be 45 minutes for the pizzas. So I guess I'll sit in my car and watch them ignore other people like the woman who walked in next. Pathetic customer service. Absolutely terrible. They used to have some really great kids whoworked here, but they seem to be long gone.

Food was mediocre and when they admitted they cooked us the wrong pizza offered the pizza anyway…read morebut they would cook us what we ordered The cook said it was our fault and was refusing to fix it. He obviously hadn't talked to the cashier. The cook just caused a customer to never eat here again. He even came to the table telling us he wanted the wrong pizza back and told me to hand it to him. I ignored him and said if he wanted it to take it. I told him he should never take the pizza back once it hits the table. Good sanitary conditions are not followed here.

The service is fast. The gyros were pretty good. There's nowhere to really eat in the restaurant so…read moreyou're actually just picking it up to go. Overall I'd recommend them.

The gyro plates were really good had good flavor The balaclava was really good flavor…read more the falafel was over done almost burnt

I've been here several times now, but beforehand I had never had a firehouse subs before. I think…read moreit's one of the better sub shop chains out there. Not the best, but definitely up there! My only complaint about this location is that there are only like 3-4 tables to sit at on the inside. It's very small! Good subs though.

Employees just standing around talking. Taking as long as they possibly can to actually make…read moreorders. No sense of urgency whatsoever. Every customer is in here waiting for the employees' conversation to end before they get their orders.

I ordered takeout. The online ordering system was straightforward, and the prices matched the menu…read morealways appreciated. I tried the fresh rolls with peanut sauce. The vegetables were crisp and fresh, and the peanut sauce was flavorful and well balanced. I also ordered the yellow curry, which was rich, very flavorful and had a generous amount of meat. I was hoping the green curry included eggplant I would have chosen that if it did. Overall, everything was tasty and satisfying. I'll definitely return when I'm in the area.

First time trying this place. I usually judge how a thai places pad kee mow is first. It was really…read moregood here! We also bought sushi and the rolls are huge, really delicious We will be back to try more!

Got the Cobb salad and it was fantastic. I actually couldn't finish it all. Chicken was so fresh…read moreand so was all the other ingredients. I literally looked like the picture on the menu. 10/10 would come again. Great value for the price. My mom got a bowl and was only able to finish half of it and it was also super tasty.

Service was good. Place inside is clean and nice. Food tastes amazing!!! Black beans and green…read morebeans seasoned well! And the half chicken is delicious too.

If I could give zero stars I would. First the soups came in a bag both turned sideways and surely…read morewould have spilled all over my car seat. Got home and the soup was just brother with chicken remnants. Lousy! I got home and had Tj add noodles chicken and veggies to make it eatable. Never again.

0 stars if i could. I don't like to badmouth restaurants, but Panera what happened to you!? I hope…read morecorporate sees this review and makes massive changes. I will never eat here again. I got a chicken noodle bread bowl and the bread bowl was the size of my tiny palm. The soup was one big spoonful barely any soup at all. The bacon turkey bravo used to be my favorite sandwich but the bread is NOT the same and on one half of the sandwich it was so stale and rock solid it made noise when i tapped my finger on it. its overpriced hospital food that my husband and i paid $45 for. I've never wanted to call and get a refund more in my life. The only positive was the bread bowl bread was soft and fresh and tasted good but way too small to hold soup. DO BETTER.