Wow. I cannot express how grateful I am for everyone's care. 2 friends recommended their office & I…read moreleft with extra cards to hand out if anyone I know ever needs their services.

Las mujeres mayores de esta oficina son racistas con los pacientes hispanos. No entiendo por qué mi…read moreesposa sigue buscando sus servicios después de las numerosas veces que esas mujeres le hablan con despecio sin respeto O sin compasión. Trabajamos duro al igal que ellos, pero ser tratados injustamente porque no podemos hablar inglés adecuado es inaceptable o profesional.

I came for x-rays after being referred by my chiropractor. After being x-rayed they were unable to…read moregive me the results as their CD burner was down. They told me to return the following morning and they should have them. They did not. I ultimately ended up late for an appointment. One of the reps ended up emailing a video of the x-rays. I will NEVER come here again.

I visited the imaging center for a chest xray during my lunch break. I had to get back to office…read morewithin an hour with a drive time of 40 minutes. I arrived immediately got registered, was taken back by the tech completed the xray all in 12 minutes. The facility was clean, the staff were polite and courteous and the tech was efficient. I was very satisfied with the visit.

This is my second visit to Community Radiology and unfortunately my last…read more A couple of weeks ago, I came here with my daughter and experienced the same issues. Once again, we were told to arrive early for check-in, which we did--only to wait 45 minutes to over an hour past our scheduled appointment time. It took 30 minutes just to be checked in, and once we were finally called back to another area, we waited there for an extended period as well. To make matters worse, the test being performed required a full bladder prior to the appointment. By the time the test actually started, we had been waiting nearly two hours while holding a full bladder, which is extremely uncomfortable and completely unacceptable. If you know your facility is understaffed or running behind, patients should be notified in advance. There is no respect for people's time here, especially for children and for procedures that require specific physical preparation. I will never return to this location. I will continue to support American Radiology in Columbia, MD, where wait times are reasonable and, more importantly, patients are called ahead of time to reschedule if staffing issues arise. That is what real customer service and patient-centered care looks like

I called for an appointment and was told I needed a preauthorization for an mri. I do not. But…read moretheir insistence delayed my treatment and pain relief. I called my insurer and confirmed ii dont need a preauthorization. called for an appointment and made an apppt right away. The scheduler says some schedulers automatically you need one because UHC is so difficult to work with. Day of scan wasn't any better. the front desk intake woman was RUDE, cold and intimidating, which i assume was her game all along. No need to treat patients like people. the machine was basic, no music or visuals to help you through it, No message asking if I was doing ok, or telling me how much longer the test would take. But they were pleasant and competent. when I left I was given the requested disk promptly. But was told results would take 3 - 5 business days and another 3 for the report to be posted to the patient portal. Find another place to get your MRI.

Driving up and seeing it is in a strip mall (by the Aldi and Target) was, I admit, a bit…read moresurprising. But, getting past that, it's a nice place with great staff and very professional, compassionate and caring staff, both in front office and in the back (technical) staff. Comfortable waiting room.

I have been here on two different occasions over two years, and both experiences have been…read morepleasant. The front staff is efficient and medical team is very caring and patient. I would recommend this place because of so easy to get to and the staff is wonderful.

Went while I was visiting from out of town and had the absolute best experience. The staff was…read morewell-versed and listened to my needs.

Recently I got hit with a gut punch. Metaphorically and literally. While I was doubled over in pain…read moreI was searching for nearby places to be seen quickly, I'm still new in this area and know no better. Urgent care is urgent care, doesn't matter who is giving the care. The pain was extraordinary and I was hoping to be seen and given something quickly as it was not subsiding. I got here, signed in, and took a seat. Finally called to the desk and do all my check in processing with ID and insurance card. Then I waited again. The one good thing about this place is they at least tell you when you will be seen with screens and with text messaging. I get back, talk with the doctor, and get taken for an x-ray. Come back to the room and wait a few minutes. Doctor, who was lovely by the way, came back in and gave me the verdict. It was kind of what I was expecting. The doctor wrote some prescription and sent them off to the pharmacy. She also gave me instructions on what to do for follow up. Turns out what she suspected was what was confirmed. But I came back here again at a later date as I got hit with COVID. Yes, it is still around, and yes you can still catch it. I only came here to confirm it so that I could inform my work why I would be working from home. This time, it wasn't so pleasant of a visit. They weren't busy, but they left me wait in the waiting room forever and a day. Kind of brushed me off. I know we are all tired of it, but a little bit of compassion could have been put forth.

The service and staff are very nice. They take great care if us when we go for transfusions. Are…read morepatient and understanding, they will really handle you with care. They alsoblokentonbuild rapport with their clients, you can tell by the interactions. My issue was the cleanliness of the bathroom facilities on the main and 1floor. They could use a bit more attention.

In need of a chest catheter removal; secured a referral from my primary and was called in by…read moreMontgomery Vascular same day and booked procedure for following day. I was pre-registered. Upon arrival, I was taken in almost immediately and had removal procedure done within minutes. From reception, nurse and doctors - I could not expect better, effortless & painless medical care. My singular concern was the hairnet I had to put on. My adult children have not forgiven me.