The scheduling experience left much to be desired and brought me pause because if this is the first…read moreimpression, I'm not sure about how the appointment itself would be. I originally called this practice because I had heard they offered a more comfortable open bore MRI experience, but when I asked the scheduler about it she told me that only closed was offered. I told her that the website mentioned it, she then responded that told me she wasn't aware of that. Hmm. Odd. Maybe I need to speak with someone else then? But for now let me just get on the books, I thought. Well, that's when the frustration continued because I found myself repeating basic information over and over and over again. I got to the point where I would intentionally add more pauses when repeating the information, the scheduler would repeat back the information to me...but then moments later would ask me to repeat the same information again. Is this how everyone at the clinic will be? Not listening the first or second time, therefore requiring me, the patient, to constantly repeat myself when it comes to an already uncomfortable experience? It didn't inspire confidence in me, that's for sure. They also talked very low, like they were shy -- I had to ask them to speak louder several times, then they would barely increase the volume. Think just a hair above whisper-soft instead of average tone. The low end of the volume dial on an old radio instead of right in the middle. Now that I'm reading the other reviews here about how their appointments went...I feel like I might have been better off just sticking with the Radiology clinic I normally go to instead of trying a different one. I'd recommend that the clinic train its support staff and coach them on professionalism, as they are often the first-line impression and can sometimes make or break an experience for the patient. Have them speak confidently and in a steady tone (not above a whisper). Teach them active listening skills, ensure that they have decent reasoning skills (the scheduler got my address confused for the doctor's address -- although the MRI order clearly noted which was which). Furthermore, have them versed on what is offered and what isn't. I had to explain to the scheduler what I meant with "wide-open bore MRI" although that's exactly how it was described on the website. Shouldn't they be familiar with that and able to talk to it when a patient asks about it? I'll more than likely go back to my old clinic, at least I know what to expect with them and they've been pretty consistent with their service over the years.

For the other office on the 3rd floor the Mammogram Imaging, the receptionist is unfriendly and…read moreconducts herself unprofessionally. Melody, who does the imaging is professional.

This is one of the worst places you ever been into. There are a bunch of scammers. Maybe they…read moreshould give me a call to resolve the issue we have with the billing dep and the staff. AS off 10/07/2025 still have not got my refund ???? it has been more then 2 months now.

I just recently found out about this location when I was making an appointment. What I like the…read moremost is that there is no fee for parking (not like the Bethesda location). There were two entrances to get into the parking lot and once you are parked, the building is right there. The entrance to the building faces Observation Drive. Once parked, enter building 20410, walk up the stairs, go right and WRA will be the 2nd entrance on your right (glass doors). Enter, check in and have a seat. The employees I interacted with were very pleasant, especially the lady at the front desk. Had a great conversation. Once your name is called, you will get the opportunity to check your items into a wooden locker (you are in charge of the key during your appointment). As you check out and retrieve your items, you then just leave the key on the outside of the locker (how you saw it before accessing it). There is signage providing where to dispose of your gown after your appointment. This location has been opened for a year (shared by one of the employees) and just based on service, experience, and location, I will definitely be back for sure.

Virtual Physical, 11400 Rockville Pike, Suite 105, Bethesda, MD 20852 ; MD Business ID W10620987…read more Business Listed under Maryland Radiology Associates LLC w trade name Virtual Physical. GI Doctor, Wayne Olan Radiologist, Robert J. Hage Owner, Obi Obi Resident Agent. P. Case Aiken II ESq. It has been our experience they will not deliver a completed report for several weeks. The Colon Report is more than 1 month late. The above information is accurate as of 11/3/23 for reviews and complaints to the state of MD, Medical Board and general public at large.

I paid for a full body scan because I was not feeling right and my doctor could not find anything…read morespecific. The facility was comfortable, the attendants made the scan easy, and the doctor's explanations were understandable. Nothing unexpected stood out on the images. Unfortunately, about a month later I was diagnosed with cancer when my symptoms got worse. I did not have any expectations that this was the same as a diagnostic CT and my cancer was not a solid tumor type so I was not surprised nothing was found on the Virtual Physical. However, when deciding on whether to spend such a large amount of money, people should know that this type of scan won't catch certain physical problems.

I had a very good experience here. I received an order from my doctor for ultrasound testing…read moreyesterday. I went on the CRA website and made an appointment for this morning. Received a text shortly thereafter confirming appointment and requesting I fill out forms online, which I did. Arrived this morning at 8:15 am for my 8:30 am appointment and was greeted. Paid my copay, waited a few minutes and was called for the exam. Process was explained and person performing the testing was professional. I left the facility at around 8:40 am and got a text at 9:10 am that the results were on my portal. Is every experience going to be this quick and smooth? Of course, a lot depends on how busy the facility is, the nature of the test (my test only took 10 minutes) and the availability of a radiologist to read the results and write a report. But that was my experience today, and, based on that, I highly recommend this facility.

My appointment was at 5:10 and I am still waiting in the waiting room and it is now 610- my time is…read moreimportant too-They tell me to come early- Originally, my appointment was for the Olney office and they call me one hour before my appointment and cancel on me telling me the machine broke so I had to drive 40 minutes to Rockville and waste hours

As you enter the building it is in, you have to check in with the employee at the desk to have your…read morepicture taken - place that temporary badge on your person. It takes a turn or two to get to the elevator (someone walked me there) - take it to the 6th floor. In the elevator, it states what is on level 6 (among other levels in the building). Level 6 destinations include: Breast Surgery, MedStar Radiology Network, Plastic & Reconstructive Surgery. As you get off the elevator, you will immediately see Suite 6100. As you walk in, you will see a sign with an arrow telling you where to go. The Radiology Desk was to the left. Seats are in this area. Two employees were available to help - both were pleasant. I checked in with one of them. I liked the fact that the waiting area was almost empty. After my name was called, that employee I dealt with was also pleasant as well. My appointment didn't take long. Once I left, it was not hard for me to find my way back to the main lobby of the building. Parking in the area is free.

I had a very disappointing experience at this radiology center both times I had appointments. The…read morestaff seemed disorganized, and communication was poor throughout the process. On my second attempt to have an open MRI, I checked in, was presented my completed online paperwork for signature, and was told everything was in order. After waiting, I was unexpectedly informed that my appointment had been canceled for what I felt was an unjustified reason. I had driven more than 30 minutes and taken time off work, only to leave without receiving the imaging I needed. This experience caused unnecessary frustration, wasted my time, and delayed my medical care. Based on my experience, I would recommend choosing a different imaging facility if you have other options.

Dr Jiong Lee is very pleasant, informed, self disclosing, and competent. I recommend him highly…read more Scheduling and rescheduling with Cardiocare over their main telephone number is generally easy, and the staff were very pleasant. The tech for Dr Jiong Lee was rude and did not listen. This is not the first time that tech has been like that. The front desk checkout/check-in was quite easy and friendly

My life partner saw Dr. Aberra earlier this week, and the experience was singularly uninspiring. A…read moreplus: the office space is welcoming. The rest of the visit was unimpressive. The technician didn't know how to take an accurate BP. Dr. A. took a cursory history, examined my partner's heart clothed (can't hear heart sounds or soft murmurs or clicks that way), held her chin in her hand while talking, didn't understand the seriousness of my partner's arrhthymia, and didn't order the tests she needed with any sense of purpose. She had seen a knowledgable and responsive cardiologist in VA urgently a few days earlier, and we had been looking forward to this visit, with a well-trained cardiologist, 10 min from home in MD. But after the visit with Dr. A, she decided to forgo convenience and make the multiple trips to Alexandria to get her heart evaluated. One test already done, another next week, ... Sometimes the real-world experience doesn't match the resume.

Went in with a referral, clearly explained that I have 2 relevant subscriptions to 2 health…read moreinsurance programs. I sent them an email with all the identifying insurance info. They only billed 1 of 2 health insurances. I had to call the billing department 888 phone number to rectify this problem. I noted that I had a severe allergic reaction to the medical tape by calling on two separate days to ask for help. Not one person, not even the dr who saw me, responded. Terrible bedside manners, go to another dermatologist in Wheaton for example.

If you're seeking "fast medicine" that resembles "fast food," this is the place to go: "In 'n Out…read moreMedicine." Dr. Saurabh Singh spent at most 3 minutes giving me a full body scan for cancer and then dashed out the door. Barely a "hello," how are you?" or "goodbye." He talked rapidly and continuously, making it difficult to ask questions and impossible to ask follow-up questions. I will henceforth take my medical concerns elsewhere. I recommend you do so as well. This was a good practice 10 years ago. It appears to have been taken over by venture capitalism.