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    Montgomery Vascular Care

    5.0 (1 review)
    Closed 7:00 am - 3:30 pm

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    1 year ago

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    Center for Vein Restoration

    Center for Vein Restoration

    2.7(3 reviews)
    4.2 mi

    WARNING - The Center for Vein Restoration is a business model to optimize revenue. The Center for…read moreVein Restoration is not focused on quality patient care. Please check the web for class action lawsuits filed against The Center for Vein Restoration. I have been a patient. Moving my care to a major medical center. It's your health. Do your research and ask the right questions. Good luck.

    I put two stars because the experience with Dr. Fernandez was excellent, but dealing with the…read moreoffice staff to obtain authorization from the insurance has been incredibly frustrating. The request for authorization was not submitted in a timely manner, nor was there aggressive follow-up. Dr. Fernandez did a procedure on my right leg and said I needed the same procedure on the left leg. The office reassured me they would call ahead if insurance did not authorize the procedure. I also work with patients and strive to respect their time. I strive to keep my patients updated as situations progress. Rescheduling for me cannot be done at the last minute. Each time the appointment gets rescheduled about twelve of my patients must be rescheduled. I was called at 3:16 the day before the procedure. I was told authorization from insurance was not approved. Previously I had been assured the procedure had been authorized. All this was over several months since my first assessment. There had been a previous cancelation of the procedure by the office due to not getting the insurance clearance. These examples are not exhaustive, but I wanted to give you an idea of the back-and-forth, which has been very irritating. I can't reschedule work with virtually no notice, so once again I have to take two days off, one for the cancellation, and the next if the procedure gets approved. I suggest patients be kept up to date on the office communication with insurance- I learned more talking to my insurance than I did from the office about the details of the process. Insurance called the office and was back to me within a half hour of my initial call to them. Most of my communication with the office has been initiated by me. The information the office provided to me was inaccurate. It was clear the request for authorization was not put in when they said it was, and follow-up on their part seemed to happen only after I contacted them.

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    Center for Vein Restoration
    Center for Vein Restoration
    Center for Vein Restoration

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    Center for Vein Restoration

    Center for Vein Restoration

    2.7(10 reviews)
    2.2 mi

    Avoid this clinic if you care about your body, long-term appearance, and expect professional…read moreaccountability. I had a spider vein removal procedure done at Center for Vein Restoration, during which they used a laser process involving a staining agent. At no point was I informed about the possibility of permanent staining. As a result, I've been left with three large, disfiguring marks on my right leg -- still clearly visible a year later. When I contacted the clinic and showed them the outcome, hoping for support or next steps, they completely dismissed me. Instead of acknowledging the damage or offering help, they pushed the issue aside and told me to consult a skincare specialist -- refusing to take any accountability for a treatment they performed. Their lack of transparency and follow-up care is disturbing. This has not only left me with physical marks, but also emotional distress -- I feel deeply self-conscious and uncomfortable showing my leg in public. I am in the process of filing formal complaints with the Maryland Board of Physicians and the Consumer Protection Division. I also want to make it clear that I have photographic evidence of the staining and am willing to share it publicly if needed -- because patients deserve to see the risks that this clinic fails to disclose. Do your research. Ask detailed questions. And seriously reconsider trusting this clinic with your health or appearance.

    I visited the center in June. The tests I had, the doctor I saw was great. Getting any kind of…read morecustomer service was absurd. Thye made a mistake on my bill charging me for things my seconsary insurance paid. I spent almost 10 minutes n hold trying to get thru to billing. I spent another several minutes waiting to talk to someone and then waiting for another long time wiating for the person to check my bill and get back to me. If I ever need that kind of service again, I try somewhere else.

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    Center for Vein Restoration
    Center for Vein Restoration
    Center for Vein Restoration

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    Community Radiology Associates - WWW = white warm water?

    Community Radiology Associates

    3.6(22 reviews)
    0.0 mi

    I had an excellent experience while getting an MRI at CRA. The staff is absolutely wonderful. CRA…read moredefinitely gets an A+ for customer service...at least in person. I did have a bit of trouble finding the right person to speak to on the phone. I'll say that the two women women working at the receptionist desk during my visit were extremely nice. Setting an appointment was a breeze, and CRA provides an option to complete all of your paperwork online before your visit. Checking in was also a breeze. Although I arrived about 20 minutes before my check in time (just as a just in case since I was a 1st time patient), they let me start my MRI a bit early, which was great. Just like the women at reception, the MRI team were super nice too. The facilities were quite clean and looked maintained. However, I was a little concerned that the warm water in the restroom was white even after running the water for a couple of minutes. CRA/medical park has a decent number of free parking spaces, which is becoming more rare these days, so that's one less thing to worry about. Actually, the parking situation is why I arrived earlier than my check in time, because it seems impossible to find free parking in this area. Fortunately, you will not have that problem at CRA.

    On the morning of my appointment, I walked into the reception area and said "Hello" and no one…read moreanswered. There were four female staff members behind the desk talking to each other - customer service sucks!!!!!! BUT the professional that took the test was very friendly and informative.

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    Community Radiology Associates - 2121 Medical Park Drive, Suites 1 & 2 Silver Spring, MD 20902

    2121 Medical Park Drive, Suites 1 & 2 Silver Spring, MD 20902

    Community Radiology Associates - Don't waste your time

    Don't waste your time

    Community Radiology Associates - But, wheres the coffee?

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    But, wheres the coffee?

    Montgomery Vascular Care - vascularmedicine - Updated July 2026

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