I had an excellent experience while getting an MRI at CRA. The staff is absolutely wonderful. CRA…read moredefinitely gets an A+ for customer service...at least in person. I did have a bit of trouble finding the right person to speak to on the phone. I'll say that the two women women working at the receptionist desk during my visit were extremely nice. Setting an appointment was a breeze, and CRA provides an option to complete all of your paperwork online before your visit. Checking in was also a breeze. Although I arrived about 20 minutes before my check in time (just as a just in case since I was a 1st time patient), they let me start my MRI a bit early, which was great. Just like the women at reception, the MRI team were super nice too. The facilities were quite clean and looked maintained. However, I was a little concerned that the warm water in the restroom was white even after running the water for a couple of minutes. CRA/medical park has a decent number of free parking spaces, which is becoming more rare these days, so that's one less thing to worry about. Actually, the parking situation is why I arrived earlier than my check in time, because it seems impossible to find free parking in this area. Fortunately, you will not have that problem at CRA.

On the morning of my appointment, I walked into the reception area and said "Hello" and no one…read moreanswered. There were four female staff members behind the desk talking to each other - customer service sucks!!!!!! BUT the professional that took the test was very friendly and informative.

Great visit at the North Bethesda branch. My tech, Fitsum, was excellent. I have fragile veins…read morefrom past cancer treatment and he knew exactly how to set my IV up without causing pain. Not many techs know how to do this so I am very appreciative! I definitely recommend Adventist HealthCare Imaging-- North Bethesda branch. All of the staff are helpful and friendly.

Very experience technician who took the time to explain the PET process and what he was injecting…read moreinto my veins for the scan for cancer cells. Machine was very open and not as loud as I anticipated. Good experience overall and would use them again in the future should the need arise.

Scheduling great, facility great, employees at the facility great, results I felt were very…read moreinformative. No regrets in paying out of pocket to get this done. Only problem I had was no one ever called me to schedule or review my results with me which is advertised in their materials. I just got a notification through email/app my results were available and that was it. I don't need to do it now, as I already had an appointment with my Dr for something else and my personal Dr reviewed the results with me since I brought them along.

5-star: The stuff all around is so professional. The waiting room is lovely (and I appreciate all…read moreof the snacks and drinks available after the scan). The reception staff was prompt and efficient, as well as the and the MRI tech who acted as my guide during the process. The whole experience really was terrific. I was lucky not to have any major findings, but I did find the review process over the phone after the results were in felt a tiny bit rushed. All in all, the experience was outstanding and I recommended it highly to anyone. Having this scan is a wonderful peace of mind. I will definitely repeat this in a couple of years.

John's Hopkins Medical imaging works like a well oiled machine. I was warmly greeted, when I walked…read morein the door. Before, you know it, it's your turn at step #2. For me, that was iv insertion, heart leads attached, and a few questions to answer,everyone was so nice and kind. The next step was waiting room #2. A gentleman was pointing at me and gesturing for me to come in to the testing room. I was given some medication. Then, there was an awkward silence. When, I asked if anyone was still there? And, they explained that they had to wait for the medication to take effect. One of my suggestions would be to let the patient, who is hooked up to giant equipment, to know that in advance. The test itself was pretty quick once it started. Then, the process of getting unhooked from all of the medical equipment and I was on my way. Thanks to my son, Mike, who was waiting for me. Thank you to Johns Hopkins Imaging for their expertise and support.

My review is the same, but I want to correct the name of the young lady who took me back and helped…read moreme get dressed. Her name is Miata. Thank you, Miata.

The medical professional who gave me a mammogram was excellent. Mammograms stir up anxiety for me…read morebecause I have an implanted defibrillator. The medical professional who provided me with a dexascan was pleasant, warm and efficient. No warm fuzzies from the people at the front desk; however, it was a very busy day for them and this would likely explain the abruptness that I experienced.

I had an extremely unprofessional experience with Washington Radiology's Bethesda location and felt…read moreother patients should be aware. I returned a call this morning at 10:09 AM after being told my insurance had denied my claim. When I spoke with the front desk staff, she insisted--incorrectly--that my primary insurance (NALC) was not approved, even though NALC is simply the group name for federal employees and the insurance is administered through Cigna. I tried to explain this, but she repeatedly talked over me, became hostile, and refused to even read the policy numbers back to me. She eventually transferred me to a supervisor, who immediately confirmed what I had been saying all along: the Cigna policy starting with N is my primary, and the one starting with U is secondary. Instead of apologizing for the confusion or the rude behavior from the first representative, the supervisor told me I was "wrong" and suggested I "go somewhere else." So I did. No patient should be treated disrespectfully for trying to clarify their own insurance, especially when the staff is the one misunderstanding it. The lack of professionalism, the refusal to listen, and the dismissive attitude from both the staff member and supervisor were unacceptable. I will not be returning, and I recommend other patients be prepared for poor customer service and inaccurate insurance handling.

When you have to have something like a scary PET or CT scan the last thing you want is in…read moreinhospitable environment. I have visited APS three times so far after receiving ongoing treatment for breast cancer. Each visit I have felt comfortable and received the highest quality customer care. I cannot thank or recommend this business enough.

From the owner: For nearly two decades, Affiliated PET Systems has been the premier provider of outpatient PET/CT…read moreand Diagnostic CT Imaging Services serving Silver Spring, MD and surrounding communities. Our warm and caring team members are happy to answer any questions you may have about your exam and will guide you through your scan to its completion in a supportive and comforting environment. Affiliated PET Systems is accredited by the American College of Radiology and our technologists are certified by the American Registry of Radiologic Technologists. As an Alliance HealthCare Radiology business, we are backed by the largest provider of outpatient diagnostic imaging services in the U.S.

Virtual Physical, 11400 Rockville Pike, Suite 105, Bethesda, MD 20852 ; MD Business ID W10620987…read more Business Listed under Maryland Radiology Associates LLC w trade name Virtual Physical. GI Doctor, Wayne Olan Radiologist, Robert J. Hage Owner, Obi Obi Resident Agent. P. Case Aiken II ESq. It has been our experience they will not deliver a completed report for several weeks. The Colon Report is more than 1 month late. The above information is accurate as of 11/3/23 for reviews and complaints to the state of MD, Medical Board and general public at large.

I paid for a full body scan because I was not feeling right and my doctor could not find anything…read morespecific. The facility was comfortable, the attendants made the scan easy, and the doctor's explanations were understandable. Nothing unexpected stood out on the images. Unfortunately, about a month later I was diagnosed with cancer when my symptoms got worse. I did not have any expectations that this was the same as a diagnostic CT and my cancer was not a solid tumor type so I was not surprised nothing was found on the Virtual Physical. However, when deciding on whether to spend such a large amount of money, people should know that this type of scan won't catch certain physical problems.

The staff is very friendly and try to make the radiation process as comfortable as possible. The…read morestaff asks me about my day and other questions which helps alleviate the monotony of having the radiation treatment daily. The office is clean and organized. I like how they have a bowl of candy at the front desk. Each day after radiation I "treat myself" to a piece before I leave. I would highly recommend Holy Cross Radiation Treatment Center to anyone who unfortunately would need it.

This is my second visit to Community Radiology and unfortunately my last…read more A couple of weeks ago, I came here with my daughter and experienced the same issues. Once again, we were told to arrive early for check-in, which we did--only to wait 45 minutes to over an hour past our scheduled appointment time. It took 30 minutes just to be checked in, and once we were finally called back to another area, we waited there for an extended period as well. To make matters worse, the test being performed required a full bladder prior to the appointment. By the time the test actually started, we had been waiting nearly two hours while holding a full bladder, which is extremely uncomfortable and completely unacceptable. If you know your facility is understaffed or running behind, patients should be notified in advance. There is no respect for people's time here, especially for children and for procedures that require specific physical preparation. I will never return to this location. I will continue to support American Radiology in Columbia, MD, where wait times are reasonable and, more importantly, patients are called ahead of time to reschedule if staffing issues arise. That is what real customer service and patient-centered care looks like

Never received my results. Will not go back to this office. AWFUL. Told to get there early and…read morewaited and waited some more. Tech was nice and professional but will not go back and still to this day never got my results for my mammogram.

Please be warned! This place has been closed for over a year. You will not know that this place was…read moreclosed until you get there. We have complained to Progressive a year ago and they still did not make the change. When you asked for an appointment they assign you to the Greenbelt versus the downtown Silver Spring location.

Good thing we called the number to verify- they are still answering the phone number with the…read moresilver spring exchange as though it still exists! Silver spring is CLOSED!!!! Apparently, the Greenbelt Md location is the location they give appointments as though it's silver spring, Md- so be sure to check !