Stopped in to get a few watches sized. The level of service was far above anything I expected!…read moreGreat team, worked fast to get me out before I had to be at work, and made sure everything fit comfortably. Even went back and made a minor adjustment at the last second to make sure it was perfect. I absolutely recommend them for anything you need watch related. Will definitely be back moving forward!!

Excellent customer service I am from out of town. My nephew that's a major league. Baseball player…read morebroke a very expensive chain and Danny fixed it basically on the spot and did an excellent job. It's extremely expensive. It was really nice to get this old time. Customer service. Thank you

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

This venue has been carrying on quality business for at least 33 years that I know of…read more The jewelry is very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Outstanding Service. Had my watch ready to go in minutes. Extremely friendly and helpful, and…read morepersonable. Hooked me up with sizing got my watch to wear it needs to be. We need to support local, independent business.

I have a lot of watches. Each time I've gone here to get batteries replaced, it's been prompt and…read morecourteous service. The little brunette is so cool and nice. Unfortunately, on my last visit I came to get two batteries replace and one band adjustment. I had the watch home for a day and the adjustment didn't take. All my other experiences have been excellent. I recommend.

I was told that my watch could be fixed for $322.24. After paying the money the watch stopped…read moreworking less than four months later. When I tried calling this business no one would get back to me. After several additional tries I finally talked to someone at the store about my problem. The clerk told me to call back in May of 2024, which is now almost a year after the watch was supposedly fixed, because the owner had health issues. When I tried calling again in May, once again no one had the courtesy of getting back to me. If you want your watch repaired, don't go to this business. They only want your money and could care less about trying to work with you.

This guy is one weirdo. Dad and I brought him a clock and when I got it back it had a different…read morebase. It was a Schatz clock that he must have removed my base and switched his clock base that he had for sale in his shop that I saw when I dropped it off to repair, which his had a large crack in it. SAME EXACT CLOCK! Dad marked our original clock before letting him repair ours, to see if he would be honest with our repair since my 80 yrs old father collected clocks and he was a victim of switching parts. Sure enough we got it back and it was switched out for his that had the crack. When confronted, he gave our money back with no questions. NOT HONEST AND SWITCHES OUT PARTS! BE WARNED!

Acquired an old-ish clock from my aunt that wasn't working and looked more than a bit abused…read more Being new to Frederick I got a recommendation from a guy on the street. That led me to boonsboro. Pretty town, easy drive. Owner was great, not chatty, but dived into my clocked figured out what worked what didn't and what could be fixed immediately. A couple months later I picked up a gorgeous old clock that will probably grace my living room for as long as I do. Workmanship was great and price was perfect. Worth the drive.

Looking to replace 2 watch batteries This store was able to…read morereplace the batteries while I waited. They also have a nice selection of watches.

I stopped-in to have the batteries replaced on my Tag Huerers and another wuality watch repaired…read more First-class service and a great price! Jake is fantastic. He's a wealth of knowledge.

Absolutely recommend this location! He was very professional and very knowledgeable with my watch…read morerepair. I did not have to make an appointment and was able to have my watch repair and adjustment made within 20 mins. I would recommend this place since the owner was very pleasant and the parking in front is very convenient. They also have lots of jewelry and other fancy diamonds too.

Ricky is such a pro! I brought in an engraved watch with a metal band for resizing. He removed the…read moreextra links for me to achieve a perfect fit. Fast, professional, friendly service. Excellent price and value. The next time I need jewelry repair or adjustment, I will be back!