We're very pleased with Potomac Pest and Termite Control. We had squirrels push through a soffit…read moreand call it home. (I videoed at least six adolescents going in there.) Potomac Pest Control were quick to respond and John came out and accessed the area and explained exactly what would happen next, including pricing. The next week they came out and the squirrels had left. It was a weird situation but they were young squirrels and most likely jumped from the roof. John climbed a ladder onto the roof and determined they were in fact gone, then he sealed the soffit and charged us accordingly. I would highly recommend this company. Grateful for this issue to be s

The stinging spawns of satan have been eliminated! What's not to like. Without hesitation the tech…read morecrawled under my deck to locate the nest and added treatment. Literally took a day and they were gone. As added benefit we also had an ant problem. They are gone as well. The tech was fast, professional and results are the results!

I was in quite a bind with another washing machine repair company that stopped responding to me…read moreafter I paid for parts in advance. The repair was critical as I am leaving on a trip in two days. After I spoke with Rapid Fix, the original company called me back and committed to arriving within a hour to complete the repair. Since I already paid for the parts, I opted to use the original company but Rapid Fix went over and beyond for me. They called me twice with alternate solutions and checked their stock room to ensure that they had the part that the prior technician flagged as needed to avoid having to order the part (assuming that was the original diagnosis was accurate) which would have likely arrived after I left for my trip. While it didnt work out to hire them this time, I was very impressed with their customer service support and will definetely be using them in the future. If their stellar customer service is any indication of their repair skills then I am sure you cannot go wrong with Rapid Fix.

Rapid fix came to my house on the same day to fix my refrigerator fan . Amin was extremely nice and…read moreprofessional . He identified the problem which was Freezer fan was not working . since he didn't have the right replacement size fan he put a temporary unit so our fridge started working while he ordered the right unit . Two days later he came back and put a permanent fix . He communicated to me very well and let me know what to expect . I highly recommend them for your appliances fixes

The deep cleaning requested was very thorough. All areas we talked about during the walkthrough…read morewere cleaned well and expectations were met.

THIS WAS AN EXPERIENCE HERE, AND I WOULD ADVISE CONSUMERS TO RUN FAST AWAY FROM THIS COMPANY UNLESS…read moreYOU'RE HAPPY FOR PAYING TO NOT HAVE YOUR PLACE CLEAN. Scheduled an appt to have the move-in cleaning special, since I would be moving into my house in a few wks. I was told the whole process would take 4hrs., and I needed to do a walk through before and after. THIS WAS A HUGE MISTAKE ON MY END. Before scheduling I gave the manager Theresa a list of things that I needed to have cleaned, and she said they would be able to accommodate the list. The team lead Heather and another person came out last wk. to clean my house, and I asked her if she had the list of things that I needed to have cleaned. Heather said yes. After 4hrs. I came back to the house; however, I didn't do a walk through. I needed to get back to work and was rushing for time. The next day I had to do some repairs on the house, and I noticed that the house wasn't clean completely. There were cobwebs on the walls of the room, dog hair on the basement steps from the previous owner, dirt within the window seal, and the carpets in the closet wasn't vacuumed. The services wasn't event worth $400. I didn't call and complain immediately after this and felt I will do the cleaning myself. Within a few days I got 2 surveys from the company. I figured I called them and provide feedback. I called and spoke to Loren on 02-26-2026, and she reported that they would have someone come back to the house to address my concerns. Loren said she would share my complaint with Theresa. I got a voicemail yesterday from a male whose name I couldn't understand. I called back today, and spoke to Loren and told her that I received a voicemail message to call back the office. Loren told me that they wouldn't send anyone out to address my concerns, and if I wanted someone to come to the house I would need to pay another $85. After reading another complaint prior from another customer on Yelp about this company, I should have ran. You would have better success with a 5yr cleaning your house than this company. It takes a lifetime to get a customer and only 1 second to lose one.