Excellent customer service I am from out of town. My nephew that's a major league. Baseball player…read morebroke a very expensive chain and Danny fixed it basically on the spot and did an excellent job. It's extremely expensive. It was really nice to get this old time. Customer service. Thank you

Fast, friendly and excellent workmanship, needed a gold box chain repaired and it came out…read morebeautiful! He cleaned the cross pendant for free as well! Very professional

I have bought two clocks from here. They offer free delivery, free gift wrapping & knowledge that…read moreis second to none. Recently we had our grandfather clock, reoiled, cleaned & waxed. $65! Yes there was a wait because there were busy. But being busy means they do a great job & people are happy to come back. Want a clock, musical box etc? Shop here!

They showed up on time to setup our Grandmothers clock. Very courteous and well mannered along with…read morevery helpful with teaching me what to do and how to handle moving the clock.

Great workmanship. They serviced and repaired my Hamilton automatic watch, is as good as new.read more

From the owner: Watch Repair, Manufacturing, Assembly, Design & Warranty Center.read more

Looking to replace 2 watch batteries This store was able to…read morereplace the batteries while I waited. They also have a nice selection of watches.

I stopped-in to have the batteries replaced on my Tag Huerers and another wuality watch repaired…read more First-class service and a great price! Jake is fantastic. He's a wealth of knowledge.

I have a lot of watches. Each time I've gone here to get batteries replaced, it's been prompt and…read morecourteous service. The little brunette is so cool and nice. Unfortunately, on my last visit I came to get two batteries replace and one band adjustment. I had the watch home for a day and the adjustment didn't take. All my other experiences have been excellent. I recommend.

I was told that my watch could be fixed for $322.24. After paying the money the watch stopped…read moreworking less than four months later. When I tried calling this business no one would get back to me. After several additional tries I finally talked to someone at the store about my problem. The clerk told me to call back in May of 2024, which is now almost a year after the watch was supposedly fixed, because the owner had health issues. When I tried calling again in May, once again no one had the courtesy of getting back to me. If you want your watch repaired, don't go to this business. They only want your money and could care less about trying to work with you.

I messaged Morry & Krichy about my Timex Expedition watch which had a broken stem. He offered to…read moremeet me near my house to pick up the watch. We met and 5 days later I was messaged that it was fixed. We arranged a meeting place (same as drop off), met, paid by Venmo, and had a functioning Timex again. Quick, friendly service. Shout out to Kevin for being so flexible and freindly. The cost of repair was as reported in the estimate. I also gave them my beloved 1893 Elgin pocket watch which stopped working after it droped. Keving gave me an update and expect to have a repair estimate in a few days.

Great repair great price great service Everything done well…read moregreat turnaround time would definitely recommend to others

First, I want to say "thank you". I have an older solid gold watch; it is more of a jewelry watch…read morethan a high end time piece. I brought it to the local major fine jewelry store that usually services my watches for a routine battery change. They informed me that the watch was not working and would need a new mechanism. That being said, I have a long relationship with the jewelry store and completely trust them... they have always done great work. But, before having them replace the mechanism, I brought the watch to Randy of Specialty Watch Repair. He spent about an hour with the watch. When he returned, the watch was back in working order. He informed me that a spring had popped out and that he had replaced it. I don't even want to say how little he charged as his place would be too full. All I will say is that Randy is honest, generous, and competent. My lesson was that a jewelry store, no matter how great, is a jewelry store. A watch is not really jewelry. Thank you Randy for the kind and amazing work.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

Absolutely the best service for watches and Jewelry. I refer…read moreall my contacts to use this service. Even my most unique watch difficult to service was successfully serviced. Empire Jewelry & Watch is my go-to place for all my watch and Jewelry needs:

From the owner: We have over a decade of experience in Watch and Jewelry repair. We change watch batteries for any…read moretypes of watches and our price is better than any other competitors in the area.