Lusaine was the guy who helped me (sorry if i spelt ur name wrong lol) and he was very nice! he…read morehelped me find a good bong with the sale that was happening at the time. i definitely recommend coming to this place! :) p.s. there is a caucasian lady w/acne that is rude!! she doesn't even help. just stares at you while on her phone at the register. so avoid her lol if you want a good experience :)

LOVE this shop they have a few two for deals in the store and they're also expanding they have all…read moremy favorite Geekbar flavors and my ABSOLUTE die for camo hemp raps I love them and the owner and the girl Hailey that works here she's so kind and everyone is so helpful they also have a huge selection of glass and and tor

Have not been here specifically, but called some questions and they answered the phone number to…read moreconnect through and the customer service was good

They hire the coolest people here! I always get the best customer service too. This is my favorite…read moresmoke shop, they have everything I need...and then some!

Cool store but the girl (bella) that works there's only purpose is give give you attitude and look…read moreat her phone. I went in one time and asked some questions about there vapes and she with all her might was able to tell me about the products i wasnt good enough for her to look away from the phone but atleast i know there prices are high

selection was great we got to get new flavors I hadn't seen anywhere else before! Owner was very…read morenice and the girl checking us out! Everything was priced really well and had great deals for two!

Bought a couple of disposable vapes. I walked to my car and tried one of them and it was defective…read more Walked back into the store and tried to exchange it but was told once I walk out of the store it's mine and they couldn't exchange it. He said that it's the owners policy and that they just work there. Won't be coming back.

Great service, friendly staff!! I'm new to vaping and the young lady that helped me was very…read moreknowledgeable.

How are you going to ask me if it's ok you don't give me my change. I don't need it but it's not my…read morefault or anyone coming in that you don't have change. Or are you pocketing money? Where's everyone's change going? Not to donations.

Great service! Great shop! Plenty of variety in products! Shop is brand new and staff members are…read morevery good and very helpful. Was in and out quickly and got everything I needed!

Been a loyal customer for over a year -- never had an issue until today. Bought a Geek Bar that…read moreturned out to be defective (no nicotine hit, battery draining fast, flavor almost nonexistent). I followed their own in-store policy, but the defect wasn't obvious until I got home. When I called to ask for a simple one-time exchange, I was met with suspicion and condescension. When I came back in person, one employee ignored me and gave me dirty looks, another argued with me, and after making me wait -- the manager said no. No apology. No accountability. Nothing. A loyal customer. A broken product. A refusal to make it right. I won't be back, and I'd think twice before shopping here if you ever expect any issues to be handled with basic decency.

The crew at magic is always super helpful and easygoing. I'm in and out when I need to be and I'm…read morealways taken care of. Love it here it's my go to shop

Updating my review. This location has expanded, both in size and merchandise offerings. It's now my…read moreprimary vape and kratom stop; I'm a legit "regular". The staff is always warm and helpful, and the woman who manages the shop (Dee) is always on point. When I drop in it's usually when I'm all tired and on my way home from work, so it's especially nice that the crew typically has me on my way with whatever I need in under 5 mins. If I still had any criticisms about this place, it's that its on a pretty janky corner (literally) and sometimes you have to park in the backlot.... but it's not the worst place for a vape shop on Baseline, and the locational convenience is the entire reason I started going here. Overall, consider my 2016 review revised, you really do take our feedback to heart. Thanks guys.

I was sold the wrong coils but didn't realize till I got home, the fluid was pouring out. I went…read moreback and this woman insisted all sales were final. She sold me a different coil but wouldn't let me try it. I bought them and they didn't fit but wouldn't refund my money because they were opened. So im out $40 and will never go back again. Magic Vape has bad business practices

I a few times now unfortunately used this place don't buy anything from them. First bad experience…read morewas about 8 months ago when a friend stopped by and bought me a geek bar and when gave it to me it totally didn't work. I went in the next day and was told no refunds for product sold,even though mine was 99% battery, 99% juice. But he would give me 20% off. Then a few months back in a rush I stopped by and they had a huge case of Rifbar product for half price and I'd never tried the brand but wth right, worked in the store for $10. The very next day it lost all flavor and wouldn't keep a charge. I called the store and was ignored but as a sales and customer service professional for 30 I contacted the company ""Rifbar " and they said that the entire line was discontinued and vendors were supposed to dispose of the product but this vendor is apparently greedy and they sold it anyway at a huge "discount " . I after several emails and 1 phone conversation the rep Rifbar made it right. Don't buy from these jerks.

Very helpful and friendly. I did not get the employee's name, but she was very knowledgeable in the…read moreproducts that they sell.