Agreed that I could drop the car off and pick it up after hours due to my work schedule. Advertised…read morefree estimates, said he gave free estimates, then tried to charge me 85$ because FEMA wouldn't pay to fix the car and he wouldn't make any money on the repairs. I refused. He tried to buy the car for scrap value. I refused, arranged to have Mr. Vess leave the key in the car so I could pick it up that night after hours, he agreed. There was no key when I went to get it. Called Mr. Vess and he said the key was locked in the shop. The shop is in his front yard, less than 50 yards from his house. He refused to open it as his son was in possession of the key and "lives off." Tried everything but begging. He said to throw a rope on it and tow it because he wasn't giving us !@#$. Things went south from there, I wound up stuck on the side of the road, a lady harassed me while trying to pretend to be a victim of trespassing, even though I was on the other side of the road, on a public easement. She refused to take my license, which I offered to prove I wasn't up to anything bad. Didn't acknowledge anything I said and repeated the same two phrases ad nauseam, then accused me of being rude. I informed her she couldn't be rude, ignore everything I said, then falsely accuse me of instigating anything. She shut up and went back to repeating those same two phrases. My ride showed up to tow the car and the crazy lady next door was joined by several people. Turns out, she's Mr. Vess' Daughter In Law, and one of the other men was his son. When Mr. Vess said his son lived "way off" he meant next door, less than 100 yards from the shop. It would have taken him 3-5 minutes to get the key. The son was hateful, said the car was a piece of @#$% and he hoped we got killed by drunk drivers. Got the car towed the next morning. Insane, hateful, ugly, lying people. Towed the car to Kings Collision, picked up after hours, got a free estimate. No problem. Dropping off/Picking up after hours isn't unusual.

Update- after contacting the BBB Vess called me and refunded my $50. Thank you! My review is not…read morebased on their quality of work, it may be fantastic, unfortunately I'll never know.

Fabulous service! When you arrive you can expect to be treated like you have an insider advantage…read more When you walk out with your repair job, well done, you will know you've been honestly dealt with. They have a positive and fun disposition which is a pleasant surprise. High quality, excellent value, sincerely recommend.

Very poor mechanics with rude employees. I would look elsewhere. I haven't been able to find a…read moredecent mechanic in Lucedale. Better off taking the ride to Wiggins or Hattiesburg unless your in a real pinch.

I have taken my truck to Southern Muffler for two years now for various work to be done and have…read morebeen satisfied completely. I find that he is efficient and gets the job done in quickly and reasonably. Southern Muffler is my go to place for auto repairs. Wayne B.

brought my truck to this man twice, first time the exhaust lasted about 6 months the. the muffler…read morerusted apar, then I brought my truck to him again this time my my exhaust only lasted a month and a half, drove to Texas and back, it didn't even make it back to Mississippi before it fell apart in 2 different pieces, First the tail pipe fell off then the muffler fell off. My opinion it's garbag.

Most amazing place and awesome people to work with!! I HIGHLY RECOMMEND!!!!!! They got us in and…read moreout to get us back on the RV FULL TIME!! We needed new tires and shocks!!! Traveling across country got us on the road to not miss our cruise with new tires ... had to travel back to get our rig and new shocks on the truck to get us to Kentucky today!!!

This is the best tire repair and I am old so I know good service when I get it. I had gone to…read moreanother place (W-M) and I got the song and dance about, "Oh you need a new tire." Well this is a brand new Rav 4 car with only 10,000 miles on it, so go BS someone else. Try to get a new tire out of me. I had the same thing happen to me at Firestone and let them sell me a new tire on my Honda Accord with only 20,000 miles on that tire. So I knew better. I was on the rim and out the door with Triple A Tire even though they were busy, I was out in 20 minutes. I will always give them my business!