Rusty was the best customer service representative in the history of mankind. Very professional,…read morevery personable and very knowledgeable.. I was a 1st time customer and was very pleased with my service, the wait time and expectations. In addition, I found out Tire exchange does more than just work with TIRES.. They are a full service center with experienced mechanics and their work is exceptional.

Always helpful and professional. This is my go to tire shop. Highly recommend these guysread more

By far, the most customer focused auto service retailer I've encountered in my 65 year driving…read moreexperience. The facility is emasculate. The staff committed to satisfying customers. Pricing fair. My Jaguar developed a pesky problem with the brake light switch. The team would not let go of the challenge until they resolved it...for the most part, free of charge. 15 on a scale of 1-10!

Typical deceptive practice of over promise and under deliver. Had an eight o'clock appointment with…read moreno mentioning if they could not perform the approved tire rotation with brake and rotor service. Supposedly and I mean supposedly performed a diagnostic only to confirm what I specifically took the vehicle in for. Very disappointed because one would think the NAME would equate to better service but unfortunately there is no difference than your typical auto service center.

Amazing service, I would recommend this place to anyone. They have a close relationship with our…read morecustomers, they are very kind of respectful, they got everything done in a timely manner, one of the best experiences I've ever had with car work done.

Great job! He was very prompt and efficient. Cxxxxxxxx cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccxxxxread more

Dave provides excellent service at a fair price. It's great to have someone come to you for tire…read moreinstallation.

I had Dave out to put 4 new tires on our Tesla Model X with powder coated wheels. He did a great…read morejob with being delicate with our wheels to insure no scratches, torqued the lugs to the proper spec and did the job pretty quickly. The tires were a very reasonable price, slightly less than comparable tires at discount actually, but the service fee was obviously a bit more which i didn't mind at all, because you're paying for the convenience and it was incredibly convenient having him come to my location and do the tires instead of me having to sit in the tire shop and wait. I would definitely recommend using this service, especially if you are busy and value your time. Absolute first class service had a very reasonable price in my opinion.

We've been customers here for SO many years we feel like family. James is now taking care of the…read moreTHIRD generation of our tribe--the Grandson. This company has always been honest, thorough, and provided timely service. They go above and beyond to keep me safe on the road and as a new widow, that commitment means EVERYTHING. Glad we found Poinsett Tire DECADES ago!

Great customer service and I Highly recommend them there going to go above and beyond to make sure…read moreyour taken care of !!

Came in as a walk-in for a patch repair due to a screw in my tire. Took them 30 min to even look…read moreat it, and predictably, tell me I should replace it; then try to upsell me on a set of tires. THEN, it proceeded to take them another 1.5 hrs just to replace ONE TIRE! Wish I could charge $80/hr to twiddle my thumbs and take my sweet ass time.

They charged me excessive labor costs by double-dipping--charging separate labor fees for…read moreinstalling parts that are directly connected to each other. For example, I was charged over an hour of labor just for them to screw one part onto another, which is outrageous. They discriminate against women, as their pricing practices seem to target customers who they assume may not know the cost of parts or labor. This type of treatment is unacceptable, and I advise anyone considering this shop to take their business elsewhere.

An excellent place to go for all your car care needs! they are very thorough and give you a…read morecomplete detailed description of what needs to be done, complete with photos. Robert is the manager and has a very warm and welcoming personality along with a great working crew. we will be back!

Professional but very friendly. Fair price with work done when promised. Best car repair value for…read morethe dollars spent I've had.

WN Watson told my daughter she needed an alternator and a battery when her car wouldn't start. They…read moresaid they put a new battery in to test it and the car wouldn't start. Therefore, the alternator must be bad too. She was even given the alternator output readings of 11V, as opposed to the 14V required. They said it would cost $950 to repair. This is after it has been towed there. If you know anything about cars, you see the faulty logic in this diagnosis. I had the car towed to my daughters home. I easily jumped the car off, took alternator readings of 14.4V. I swapped out the battery for $179 and all is good. It's a shame you can't trust people. Businesses like this give all of them a bad name. Taking advantage of young women. Maybe it was just a bad day. Maybe they actually thought they were right. Either way, a bad experience and I would never go there myself.