Service and attitude were GREAT! Came to our home; did exactly what needed to be done; cheerful…read moreand upbeat! Couldn't beat the pricing either. Will likely be calling upon them again -- soon. -Bill-

Had to wait few hours before they finally started to work on my car. Service requested was the oil…read morechange, whole down of my car was in oil. Doesn't worth it 50$

Amazing they were quick and honest people! They took care of all my repair needs and notified me of…read moreother potential problems! I appreciated the honesty and clarity. The value of their work is fantastic and great price!

From the owner: We not only offer our services, we offer reliability when you drive your vehicle. More than 20…read moreyears of experience support us.

We've had Tim do work on our vehicles several times over the past 20 years. He always did a good…read morejob. He is knowledgeable and honest.

We are new to Greenville and I called many different mechanic shops in the area for quotes on work…read morethat needed to be done on my car. Tim had the best quote and he let me bring in my own parts. He was able to get it done by the next day and everything is working great! I would highly recommend this auto shop.

BRING YOUR CAR TO MASON & SONS. ITS SO MUCH BETTER. TRY IT ONCE YOU'LL NEVER MISS JAPANESE AUTO…read moreREPAIR. If I could give them less I would. I had my car towed on Wednesday morning. Called Thursday afternoon almost closing. I was told my car was too complicated so they would "tackle it on Monday". That's fair. I waited until closing on Monday to call. The rep told me nothing was done. They weren't sure when they would analyze my car. I left a voicemail that night asking if I should tow my car to someone else? This was their response: "Hey Bill, this is Bill at Japanese auto I got your message. Please feel free to send whoever you want to tell your car away. Way too busy and this is not gonna be an easy fix so Please come get it take us somewhere else. Have a good day...." the voicemail they left me. Mason & sons were done in 3 days. They are too busy and don't care. Do not bring your car to this place. It's a joke with customer service. 8 DAYS THEY DIDNT LOOK AT MY Car. 8 DAYS NO COMMUNICATION FROM JAPANESE AUTO REPAIRS. I SPENT $580 ON UBER DURING THIS PERIOD THEY DIDNT EVEN LOOK AT MY CAR. Do not trust this place. My quoted voicemail should be enough. Mason and sons will provide much better service especially customer service. Honestly, I am disgusted by the way I was treated by Japanese auto repair. Believe the negative reviews they are more honest.

I bring my '88 Subaru wagon here. Bill and Jonnie (no idea how to spell her name) have charged me…read morefor a fraction of the labor they've put into troubleshooting and sourcing for my car. They're busy so I follow up with them frequently and don't wait for them to update me, but multiple events have demonstrated their impeccable integrity. It's clear that they're passionate about delivering great service.

Went here to get my taillight changed and the team was amazing! I called ahead and when I arrived…read morethey knew it was me! Quick service and knowledgeable team! I highly recommend!

I would never recommend this company. I had a plug put into my brand new tire and within 24 hours…read morethe entire tire was flat. I went to another shop the next day and got another plug put in. I've had no problems in the last two days with the new plug. I called to get a refund from grease monkey and they stated I was gonna have to bring the tire back to them. Why would bring a tire back to them to repair when they can't even put a plug in correctly? Obviously, this could've caused a bad accident. And this is not the way to do business.

Well, back again for routine service and check. This is definitely the alternative to taking it to…read morethe dealer. We're a Honda family (CRV's and Accords) and we won't take our cars anywhere else. Actually, the only time I do go back to the dealer is if it's warranty work. Other than that, it's First Class HALT! The value here is phenomenal. You definitely save money here vs the dealer or other places in Greenville. The service you request is what you receive and all repairs are approved by you before any work is done. They will recommend when some items need to be addressed but won't pressure you into doing anything.

I had a bad experience with First Class Halt Cherrydale. I spent $3.5k on an AC system repair and…read morethat didn't fix it. instead they wanted me to spend another 2.5k. yikes. makes one wonder if the first repairs were even needed. I understand that things happen but communicate the possibility that the fix might not work before you being the repair.

Update: After posting this review, I was contacted by Mariana from Pep Boys' social team, who took…read morethe time to listen and helped create a case regarding my brake issue. I was later contacted by Jeff and scheduled another appointment. I'm happy to say the issue was properly addressed, and my brakes are now functioning as they should. The repairs were also covered under my warranty. While my initial experience was frustrating, I appreciate Mariana and Jeff for following up and helping get this resolved.

Just called to ask about a oil pump and oil change he tells me he needs the vin number I'm in the…read moreprocess of saying okay i can get that and as i was looking to tell him he hung up on me‍ feel like that was a bit rude but it's cool I'll just find somewhere else. Ik most car places treat girls differently but i was expecting that

Great people who do a Great Job. They did what they said, when they said it, and there were no…read morelast minute surprises. I would use them every time.

Chan's Transmission and Auto Care…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Add a photo Chan's Transmission and Auto Care 4.4 (160) Auto repair shop in Greenville, South CarolinaOpen OVERVIEW UPDATES SERVICES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.4 (160) Rate and review Share your experience to help others Reviews Allbusiness 15 job 10 warranty 9 work 7 +6 Sort by Most relevant Newest Highest Lowest Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. ... More Brandi Goble Haraway Local Guide·18 reviews 4 weeks ago Services: Transmission replacement, Brakes I cannot recommend Cottman enough! Their customer service is over the top and my new transmission runs like a dream. They are super knowledgeable, easy to work with, and have fast turn around times. I highly recommend their services and would give them more than 5 stars if I could. Chan's Transmission and Auto Care (Owner) 4 weeks ago Thank you Brandi for trusting us to repair your Escape and many other vehicles over the years! We will always strive to EARN your business! Jane Stasney 1 review·1 photo 7 months ago Services: Air conditioning, Oil change, Electrical, General repairs & maintenance I recommend Cottman for car service because I feel that I have found a trustworthy business to take care of my 2004 vehicle. From regular maintenance like oil changes to major repairs like the fan not coming on to cool the engine! They ... More 1 Chan's Transmission and Auto Care (Owner) 7 months ago Jane it has been my pleasure to assist you and your mom in keeping your vehicles on the road for years. I appreciate your kind words and we will continue to earn your business for years to come. I am so glad Joey found that earring for you as well! R L 27 reviews·1 photo 2 months ago Kym and the team at Cottman Transmission provided us with exceptional service. Our little camper broke down while visiting lovely Greenville, SC. Kym was amazing in her tips on how to thrive under the circumstances, she kept us ... More Chan's Transmission and Auto Care (Owner) 2 months ago It was a pleasure to assist you guys in the hiccup on your journey to NC! I'm very glad we were able to help your camper back on the road in a timely manner & you guys were equally wonderful to work with! If you ever need us again, we will be here for you. Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. After dropping the vehicle off the next day I get an email to approve work for over $6000. I immediately called and said, "No, that sounds like a bait and switch!" Long story short I took my car to a local GMC dealership who performed the job for $4652.29. I feel bad for anyone who wouldn't have known better and would have just paid that. The dealerships are almost always the most expensive, but somehow managed to beat this shops price by $1500. The second photo from the dealership also included a 4 wheel alignment. Buyer Beware